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Kings Mazda

Cincinnati, OH

4.7
955 Reviews

4544 Kings Water Dr

Cincinnati, OH

45249

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Showing 253 service reviews

August 06, 2026

Service Department has gone above and beyond to fix and resolve issues from another dealership that we bought the car from, other dealership left me in a bad predicament, didn't return calls and Kings Mazd More

by Velasco Fam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt H, Art, service dept
Aug 06, 2026 -

Kings Mazda responded

We appreciate your detailed feedback and are glad our service team could assist with your concerns. Thank you for recognizing our communication and service videos. We’re here if you need us in the future.

June 23, 2023

I've reviewed the service center before and everything was great.. not so much these last few go arounds. While everyone is friendly and polite, they keep telling me my cx-5 is fixed, but the issues are w More

by reesejason83
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Tony
June 14, 2022

Tony was polite and helpful. He was the first person I came in contact with at Kings Mazda. He answered my questions. Explained the special Kings Mazda had on Oil Changes which I More

by denisegrimmer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
December 06, 2021

Smart, friendly service techs who keep you informed of what’s happening to your Mazda while being serviced More

by DBUQUO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Moore, Tommi Hamilton
December 03, 2021

They are always ready for you and I like the new service video provided to watch the work done by the technician! More

by LEGROS.R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
December 02, 2021

The only reason I didn’t give 5 stars was I could not get a hold of anyone on phone to make appt. Once I got there service was great. Loved to video. More

by KIM.PETERS459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
December 02, 2021

The staff was very helpful and courteous and got the service completed by the time they promised. More

by JPOND1431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
November 28, 2021

This is by far one the best dealerships i have ever dealt with. Always friendly and professional. have dealt with Mr. Royer several times and he is great. He set me up with Tommi Hamilton and she was grea More

by droyer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
November 24, 2021

Everything was fine --- no problems. What I needed to have done was done. No problems. More

by KENS5016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
November 24, 2021

Had to bring the car back because one thing was not completed correctly. Much more disappointingly, My audio system amp failed a mere 12 hours after getting the car back where speakers and battery wer More

by RENCHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommi Hamilton
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