Kings Mazda - Service Center

Tommi was fabulous. She went above and beyond. She grabbed my keys with 22 minutes before the service department closed, drove it back to Clarence my new favorite maintenance man, and the manager, Sco grabbed my keys with 22 minutes before the service department closed, drove it back to Clarence my new favorite maintenance man, and the manager, Scott took a pix and showed me why I needed a new tire and they all stayed late and fixed my tire. What more could I ask for. Three CHEERS for my Kings Mazda TEAM! More

It took over an hour for me to get the oil changed. The first availability for an appointment was for a month later, which I waited this time, from when I scheduled. If this is the new normal I will be goi first availability for an appointment was for a month later, which I waited this time, from when I scheduled. If this is the new normal I will be going elsewhere. More

Very welcoming and kind! I have been there in years and I like the new waiting area. I didn’t have to wait very long. like the new waiting area. I didn’t have to wait very long. More

My vehicle was worked in with out an appointment with ease. Very fast and friendly service every time. Never had an issue with the service department. ease. Very fast and friendly service every time. Never had an issue with the service department. More

We always get great service at Kings Mazda. The service department is always courteous, helpful, and knowledgeable. We are loyal Mazda customers because we always feel valued. department is always courteous, helpful, and knowledgeable. We are loyal Mazda customers because we always feel valued. More

They just do what they are supposed to do.They are They just do what they are supposed to do. They are polite, explain things and then do a good job. Tony does a nice job. They just do what they are supposed to do. They are polite, explain things and then do a good job. Tony does a nice job. More

Great as always! Oil change and tire rotation and still was in / out in less than an hour. Tommi always is a pleasure to work with! was in / out in less than an hour. Tommi always is a pleasure to work with! More

Everything was great except upon arrival we waited 15 minutes before anyone would make eye contact or acknowledge us. I understand everyone is short staffed and busy, but a simple I’ll be with you soon w minutes before anyone would make eye contact or acknowledge us. I understand everyone is short staffed and busy, but a simple I’ll be with you soon would have kept me from feeling invisible. I wasn’t sure if I was in the right place and I felt awkward. More

Always fast and friendly service! Clean waiting areas, offer of coffee and snacks. Always a pleasure and not an appointment you dread coming to. I appreciate all the above. offer of coffee and snacks. Always a pleasure and not an appointment you dread coming to. I appreciate all the above. More

Customer service was good. The problem I have is that I purchased my car new. It will be 2 years October 2021 that I've had it and already both side mirrors have had to be replaced as well as the last visi purchased my car new. It will be 2 years October 2021 that I've had it and already both side mirrors have had to be replaced as well as the last visit when there was a part dangling from the rear. I had to take off work for this, told it may take 1 hours 1/2 for the repair only to be called back 1/2 later. Gratefully I did not go far. It's just hard to fathom a new car with all the problems and How long it took to get in for an appointment. I'm leasing, but not sure if I'll purchase it in the end.... More