2,285 Reviews of Kings Nissan - Service Center
Fast job Thanks for getting me back on the roads as soon as possible.. Rohan was very helpful and also the service was quick and simple a Thanks for getting me back on the roads as soon as possible.. Rohan was very helpful and also the service was quick and simple a More
Classic bait-and-switch Went in with a dealer coupon Countess didn't want to accept it $40 more for an oil change and filter. Also ask for tire rotation and balance. 2 days Went in with a dealer coupon Countess didn't want to accept it $40 more for an oil change and filter. Also ask for tire rotation and balance. 2 days after tire rotation and balance a screw was found in one of the tires. call the dealer for service and I was told the screw was picked up after the tire rotation.there was nothing they could do total b******* More
Completing collision work The work done on my car, which had been rear-ended and also pushed into the vehicle in front of me, was exceptional, front and back. Little touches we The work done on my car, which had been rear-ended and also pushed into the vehicle in front of me, was exceptional, front and back. Little touches were also added without my asking for them. I was surprised to see my dented front license plate looking like new as well. Last but not least, the job was finished before expected, which allowed it to be driven on an upcoming vacation. Five stars! More
Professional Very friendly and professional. Waiting area clean and the service is quick. I recommend this place to everyone. I’m very pleased with the service. Very friendly and professional. Waiting area clean and the service is quick. I recommend this place to everyone. I’m very pleased with the service. More
service dpt't. rules the service staff saved Nissan from losing future purchases by the previous purchasers of SIX NISSAN vehicles. they are a great bunch i felt i was i the service staff saved Nissan from losing future purchases by the previous purchasers of SIX NISSAN vehicles. they are a great bunch i felt i was in good hands More
Long Wait for A scheduled Oil change I had an 8:15 a.m. schedule oil change, I didn't leave there until 11a.m. Don't know why it took so long... I had an 8:15 a.m. schedule oil change, I didn't leave there until 11a.m. Don't know why it took so long... More
Great experience The employees of Kings Nissan are very helpful and knowledgeable. They told me step by step what was going on. I will definitely keep bringing my car The employees of Kings Nissan are very helpful and knowledgeable. They told me step by step what was going on. I will definitely keep bringing my car to them. More
Courteous I have been to other dealerships and service stations in the past, but I have found the workers at this center to be the most courteous and honest. I I have been to other dealerships and service stations in the past, but I have found the workers at this center to be the most courteous and honest. I feel that I am listened to and that the work that I receive is exactly what is needed. More
Professional experience Everybody was professional and courteous and had the work done in a timely manner . I think the prices are a little steep. But overall they were good Everybody was professional and courteous and had the work done in a timely manner . I think the prices are a little steep. But overall they were good More
Unsatisfied I made an appointment, came in because my chassis light came on and I had a problem with the push start with the car. upon filling out the paper work I made an appointment, came in because my chassis light came on and I had a problem with the push start with the car. upon filling out the paper work I ask about the 270 fee. I was told that what I had to be fixed would be deducted from that fee so it wouldn’t be the price to fix plus the 270. I ask how long never got a clear answer even if I had an appointment. I cam in at 10am and I got a call around 12:15 telling me that the issue is my battery so I aid wow just the battery ok how much is this going to cost me. I was told 180. Than I was told I needed additional work on the car brakes and rooters. So I ask how much in total for everything and also how long I was told by 2pm everything would be done and it would be a total of about 800. So I ask about the 270 fee I was told I wouldnt have to pay it just the 800. I than told them to just complete the battery because I was behind to get to work. I than ask by what time will the battery be done I was told by 2pm. So I ask if that’s accurate because I was told all the work would be done by 2 so it’s seembodd that just a battery change would take 2 more hours when they have already discovered what the issue was. Finally about 45 min later I got a print out of my bill and the 270 fee plus the 135 was in total plus if I didn’t have cash it would cost me additional 4 percent. I ask about the fee I was told it was be deducted. I was pretty much told that it’s only basebonbif I did more work. So clearly the guidelines is not clear for the consumer. In total I spent 445 dollars for a battery change. I checked online and they was also a 15 percent off for battery changes n no one even offfered it knowing that I was having a hard time with the total. But lesson learn I will not be returning to this facility nor will I recommend it. Thank you for your service. And if your charging people by the hour you have to do a better job to give them a better ETA for their vehicle. More