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Kings Nissan - Service Center

Brooklyn, NY

4.6
2,254 Reviews

2,254 Reviews of Kings Nissan - Service Center

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April 01, 2018

Good presentation up front but not so great service The front representative Winston was nice to begin with. However, the service itself was pretty average. I wasn’t confirmed of the type of oil that wa More

by Sabek007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Winston Robinson
Apr 16, 2018 -

Kings Nissan responded

Hello, we are sorry to hear that you were not satisfied with your experience. We appreciate your honest feedback and hope that you will give us a second chance in the future. Please contact Nick Scalici at nscalici@kingsnissan.com or 718-934-3300 if there is anything we can do to ensure your satisfaction.

April 01, 2018

fixing recall good and helpful.. short waiting time and free candy and coffee. it's good enviroment and relax when waiting at the service room . thanks you! More

by Helloboy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Kings Nissan responded

Thank you for the kind review. We are happy to hear that you were able to relax while you waited for us to look at your car and invite you back to Kings Nissan if any other issues ever arise down the line. Thanks again.

April 01, 2018

Don't Take Your Nissan Anywhere Else! I brought my Nissan Murano in for a NYS Inspection. The service center provided fast service and their staff was courteous. They let me know all the r More

by SKAVETSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rohan Singh
Apr 02, 2018 -

Kings Nissan responded

Thanks for the kind review about our service center, Steve! We are happy to hear that our staff treated you so well and that you left satisfied with the work we did for you. Thanks for choosing Kings Nissan and have a great day.

April 01, 2018

Wait was too long I waited for over 3 hours to have an oil change. That was way to long. The waiting are was very cold. When I checked on the status, I was told 10 mo More

by ESE662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Winston Robinson
Apr 16, 2018 -

Kings Nissan responded

Hello, we are very sorry to see your review. We hope that you will give us an opportunity to make it up to you and provide you with an excellent experience. If you would like to discuss your experience further please contact Nick Scalici at nscalici@kingsnissan.com or 718-934-3300.

March 28, 2018

Wonderful service I would definitely rate the service as a 10. As much as I'd rather my car be working properly all the time, I am happy I got to experience the excepti More

by DW
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Kings Nissan responded

Thank you for the kind words and 5-stars! We hope to work with you again the next time you are in need!

March 28, 2018

Kings Nissan is King I have been using Kings Nissan since 1991 and have been totally satisfied the entire period. I always receive prompt and courteous service and attenti More

by LEEAR1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Kings Nissan responded

Thank you for the kind words and loyal patronage over the years! We are so happy to hear that you can expect the best from us, and we appreciate the recommendations and support!

March 28, 2018

On a scale of 1-10, 10 Meaning great, I would rate them a 11 I have been dealing with them for almost 29 years. The workers and the management team have been consistent with resolving any problems or just a tune More

by s.robertsjr@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Kings Nissan responded

Thank you for the wonderful feedback and continued patronage over the years! We are so happy to hear that you can count on our entire team for the best, and we look forward to working with you again soon.

March 28, 2018

Good work but long wait The service was great, but waited almost 6 hours. The shaft were great and explained the work done in detail. I would definitely go back again for ser More

by lewispear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston Robinson
Mar 30, 2018 -

Kings Nissan responded

Thank you for the kind words on your experience with us. We are happy to hear that you enjoyed our thorough service, and we look forward to working with you the next time you are in need!

March 28, 2018

Very good service Excellent service, short time to wait . Coffee and tea are available. Received sms when car was ready. Clean waiting area. TV is available. No hassle. More

by OLEG ALBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Kings Nissan responded

Oleg, thank you for the feedback on our service and waiting room. We hope to work with you again the next time you are in need!

March 28, 2018

Great service Came in to get one bulb replaced. They checked all the bulbs and found that there were 4 bulbs blown. Saved me 3 additional trips to fix the others. A More

by Trinicrys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston Robinson
Mar 30, 2018 -

Kings Nissan responded

Thank you for the 5-stars! We are happy to read that we were able to assist and save you time and future trips!

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