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Kings Nissan - Service Center

Brooklyn, NY

4.6
2,293 Reviews

2,293 Reviews of Kings Nissan - Service Center

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December 21, 2022

The work is always done right. This Nissan Service department is the best. Top notch. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Mercado- Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Soto
Dec 21, 2022 -

Kings Nissan responded

Paul Thanks for the great review and rating

December 18, 2022

Professional and courteous, took time to listen to my concerns and address them. Had my car ready when promised at the price that i expected. Great to deal with. More

by BRAD_HERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Kings Nissan responded

BRAD_HERMAN Thanks for the great review and rating

December 18, 2022

Nissan workers were courteous and helpful. The car was serviced in timely fashion and the quality of the service was good. More

by ASHVARTSMAN54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Scalici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Mercado- Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Shtern, Stephen Soto
Dec 21, 2022 -

Kings Nissan responded

ASHVARTSMAN54 Thanks for the great review and rating

December 17, 2022

I had a good experience and the were no hidden cost or price gouging to speak of. More

by CARCAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Kings Nissan responded

CARCAIN Thanks for the great review and rating

December 17, 2022

The Kings Nissan dealership is very courteous and professional. The service was on point and my car was running smooth like new. More

by bucke5901
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Mercado- Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Kings Nissan responded

bucke5901 We appreciate the feedback

December 17, 2022

My car was at the dealership for 30 hrs and so wasn't diagnosed. They overbook. Lying throughout the whole time telling me well let you know later today or tomorrow morning. Any other nissan dealer can' More

by Cashtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Dec 23, 2022 -

Kings Nissan responded

Good Morning, I wanted to take a moment to reach out to you and address your concerns . My Name is Stephan Soto, Service Director for Kings Auto group . We try to schedule and address concerns as they come. Unfortunately diagnostic concerns can be addressed by master techs only , with the diagnostic appointments and tow in vehicles that need to be diagnosed , this can become challenging to address everyone asap . This is a variable that is hard to schedule, please contact me and i would like the opportunity to have your car addressed ASAP, please feel free to contact me at 718-934-3900 so I can assure you your vehicles concerns are addressed, , Thank you , Stephan Soto

Dec 25, 2022 -

Cashtor responded

I understand repairs take time. Diagnosing isnt supposed to take days. Car was in at 8am. Spent money on rides while the car was just sitting at the dealership. No thanks, ill take it to any other nissan dealer.

December 14, 2022

Great Staff & Dealership. Very professional and helpful in making appointments and satisfying the Customer. Also Very clean establishment. More

by SALBONGIORNO28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Scalici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Kings Nissan responded

SALBONGIORNO28 Thanks for the great review and rating

December 14, 2022

The waiting time was longer than promised, but as long as the fixing car work done good and lasts good it mean that whole impression will be good. More

by ANT72841212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Mercado- Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Soto
Dec 15, 2022 -

Kings Nissan responded

ANT72841212 Thanks for the great review and update

December 12, 2022

I’m only here for an oil change and have been here for over 2 hours. More

by CHRISSY3C2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Scalici
1.0
This rating includes all reviews, with more weight given to recent reviews.
Atnan Guze
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

Poor customer service. The rep was unable to explain the issue to the customer. My issue was not resolved. I brought the car in for squeaky seats, I left with the same issu More

by LEAN1373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Atnan Guze
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Soto
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