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Kings Nissan - Service Center

Brooklyn, NY

4.6
2,293 Reviews

2,293 Reviews of Kings Nissan - Service Center

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November 08, 2022

Did not get an accurate answer on when my vehicle would be returned, resulting in higher out of pocket costs for rentals and time off from work to pick up the vehicle. I left work early to pick up my vehic More

by vlad.dieudonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
November 08, 2022

Appointments are organized, people very nice. Job done well. Only a problem, you losing car for whole day, iven for small service. More

by SMAKS2125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Nov 09, 2022 -

Kings Nissan responded

SMAKS2125 Thank you

November 05, 2022

Customer service was pleasant and informative however there seems to be an over booking causing a delay in service More

by MERDAIDE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Mercado- Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Kings Nissan responded

MERDAIDE Thanks for the great review

November 04, 2022

Broke my passenger side mirror and then denied it happened inside the center and once they park the car on the sidewalk it isn't there problem if something happens More

by YURAGRIF1212
Recommend Dealer
No
Employees Worked With
Bruce
Dec 22, 2022 -

Kings Nissan responded

Good Morning Mr. Grif , as per our conversation i have reviewed all video's, even outside and determined that this mirror was previously damaged. The car also has severe damage to the right front and side of the front fender, This may have been damaged prior or when your car was hit on the pass side. I am more than happy to review our cameras again to confirm that the damage did not occur while the vehicle was here for service, please feel free to contact me at 718-934-3900 so i can further review your situation , Thanks, Stephan , Kings Nissan

November 04, 2022

Friendly and reliable service. Vehicle was ready to be picked up when I needed it. More

by SHELLY0554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Scalici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Mercado- Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce, Sam Shtern, Stephen Soto
Nov 08, 2022 -

Kings Nissan responded

SHELLY0554 Thanks for the great review

Nov 08, 2022 -

SHELLY0554 responded

Do you offer any specials which includes points for my vehicle like the Nissan in Long Island?

November 03, 2022

They are not lagitmrnt business people. They are thieves and Overcharge customers. They took five business days to just computer diagnose. They were asking to replace the engine mount I dou More

by aahil092
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Scalici
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Shtern
November 02, 2022

The service was excellent From The Valley to talking to the journal at the end of my time More

by michaelgarguilo1917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Scalici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Mercado- Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Shtern
Nov 04, 2022 -

Kings Nissan responded

michaelgarguilo1917 Thanks for the great review

October 29, 2022

Had my car recall service done here was completed and car was ready to go. More

by JAMES_L_REID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Mercado- Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Kings Nissan responded

JAMES_L_REID Thanks for the updates

October 28, 2022

Service was great but wait time long. Overall, they did a great job. Than you More

by DANSWED45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Mercado- Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Kings Nissan responded

DANSWED45 Thanks for the great review

October 28, 2022

I appreciate all the good customer service I received from this dealership and the help I got for getting my problem solved with my car More

by Jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Scalici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Mercado- Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Kings Nissan responded

Jojo We appreciate the great feedback

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