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Kings Toyota

Cincinnati, OH

2.7
444 Reviews

9500 Kings Automall Rd

Cincinnati, OH

45249

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Showing 444 reviews

July 07, 2011

I am really impressed with the level of service that I received from your dealership. I have told several of my friends about you and I myself will highly consider you as one of my top choices for my next More

by redbaron666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrell Davis, Terrell Davis
Jul 07, 2011 -

Kings Toyota responded

Glad to hear your experience here was EXCELLENT. TERRELL DAVIS, your sales person, certainly knows how to make a customer feel welcome, wouldn't you agree? If there is anything else we can ever assist you with, please don't hesitate to call. We look forward to a long lasting relationship with a great customer like you. Regards, Heather T. Chattos Customer Relations Manager

July 02, 2011

Joe Heckler ,on this occasion as well as several other of Joe Heckler ,on this occasion as well as several other of our new vehicle purchase events over years past , showed :(a) excellent knowledge of and More

by CHARLES RYAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heckler, Joe Heckler
Jul 05, 2011 -

Kings Toyota responded

Thanks for the great comments. It's a wonderful way to start a new work week with positive feedback from a satisfied customer. JOE HECKLER certainly is all you said and more. KINGS TOYOTA is extrememly lucky to have Joe as a sales associate and someone like you as a customer. THANKS! Regards, Heather T. Chattos Customer Relations Manager

July 01, 2011

It is a good experience to buy a car from Kings-Toyota. People are nice, price is reasonable, quality is reliable. It is really a good choice to buy a car from Kings-Toyota. More

by luffyhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Schoenherr, Dennis Schoenherr
Jul 01, 2011 -

Kings Toyota responded

Glad to hear your car buying experience at KINGS TOYOTA was EXCELLENT and that DENNIS SCHOENHERR did his usual EXCELLENT job of making this so easy for you! Regards, Heather T. Chattos Customer Relations Manager

June 29, 2011

We told Chris Hamm what we were after and he gave us what we wanted to hear. No hasstle and bustle. He was very professional on all the transaction. More

by divinaspeer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamm, Chris Hamm
Jun 29, 2011 -

Kings Toyota responded

PROFESSIONAL is the PERFECT word to descrive CHRIS HAMM. His level of professionalism is truly EXCELLENT and he treats every customer the same way. KINGS TOYOTA is proud to have Chriss as one of our outstanding sales associates. Regards, Heather T. Chattos Customer Relations Manager

June 27, 2011

I went into Kings Toyota to find out what I might be able to get for a trade in. I worked with John Cronin had a great experience. He was helpful, knowledgable, and his display of customer service was above More

by smiker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cronin, John Cronin
Jun 27, 2011 -

Kings Toyota responded

And THANK YOU SARAH, for your great comments. We agree, JOHN CRONIN is a great sales associate and representative of KINGS TOYOTA. We are certainly glad John decided to come to work at Kings Toyota....what a professional! Regards, Heather T. Chattos Customer Relations Manager

June 27, 2011

Tony was very helpful and responded to our needs quickly. The entire process of replacing our totaled 2010 Venza with the 2011 was as painless as it could be. Thanks again! More

by ronkozma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Spradling
Jun 27, 2011 -

Kings Toyota responded

Pleased to hear KINGS TOYOTA and TONY SPRADLING were able to replace your 2010 Venza. Most important, we're glad you were able to come out of such a bad accident whereas your Venza was totaled. Should you need any additional information or assistance with either vehicle, please don't hesitate to contact me direct. Regards, Heather T. Chattos Customer Relations Manager

June 27, 2011

I was fortunate enough to work with a salesman (John Cronin) who listened to my needs and expectations. John proved that he was truly interested in working with me and wanted my business early in the p More

by mtrombly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cronin, John Cronin
Jun 27, 2011 -

Kings Toyota responded

Thanks for your great comments. While JOHN CRONIN is one of our newer sales associates, he brings a wealth of experience to KINGS TOYOTA and certainly represents both the product and the dealership in a professional manner. Kings Toyota is certainly lucky to have someone of his caliber on our sales team. Regards, Heather T. Chattos Customer Relations Manager

June 25, 2011

The engined ceased on my car and I was left in a spot where I needed a car but had nothing to offer. Being left in the spot where I still owed on my previous car and not knowing I was in the market for More

by missvic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Tillery, Don Tillery
Jun 27, 2011 -

Kings Toyota responded

It's great to hear KINGS TOYOTA and DON TILLERY was able to assist you in such an EXCELLENT manner. It's always our intent to help the customer to their utmost satisfaction, not matter what the circumstances; and I'm pleased we were able to do this for you. When the time comes,I'm certain you'll find our service department as responsive to your needs as the sales department. Regards, Heather T. Chattos Customer Relations Manager

June 25, 2011

I am so happy with my experience at King's Toyota that I am coming to cincinnati for my maintenance service. Everyone was interested that I had an EXCELLENT experience buying my new car. As you are well awa More

by Justine O'Flynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gray
Jun 27, 2011 -

Kings Toyota responded

NOW THIS IS THE KIND OF WORDS WE LIKE TO HEAR! JIM GRAY is certainly an EXCELLENT sales associate and always works in the best interest of the customer. You already know Toyota products are known for their longevity and hope you won't stay a stranger; but recommend KINGS TOYOTA to your family, friends and neighbors. Come back and visit any time you want...we'd love to see your smiling face again! Regards, Heather T. Chattos Customer Relations Manager

June 19, 2011

Steve was very professional and did a great job of following up without being "pushy". We had to wait for our car to be delivered, as my husband wanted a color that wasn't on the lot. He kept us poste More

by amymbarrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Skolnick, Steve Skolnick
Jun 20, 2011 -

Kings Toyota responded

STEVE SKOLNICK certainly does a great job, doesn't he? Everything from his welcome to his follow through is nothing less than EXCELLENT. We're glad he was able to find you the PERFECT car in the PERFECT COLOR and we look forward to seeing you come back the next time you are looking to purchase a new vehicle. Regards, Heather T. Chattos Customer Relations Manager

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