Back

Kings Toyota

Cincinnati, OH

2.9
443 Reviews

9500 Kings Automall Rd

Cincinnati, OH

45249

Directions

By Type

Showing 443 reviews

June 18, 2011

Christina was a pleasure to deal with. She offered a no hassle way to make a deal on a new tacoma pickup while answering all my questions concerning the new truck, options, and financing options. I would d More

by paynjt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Richmond
Jun 20, 2011 -

Kings Toyota responded

An hour and a half drive to purchase a vehicle from KINGS TOYOTA?!?! WOW! We can't thank you enough! And we're glad you had the opportunity to work with CHRISTINA RICHMOND. Christina always does a great job of making customers feel at ease and extremely satisfied with their final decision. Regards, Heather T. Chattos Customer Relations Manager

June 17, 2011

Joe Heckler was very helpful in the sales process for my new Toyota Highlander 2011. Joe was very thorough and took his time to answer all my questions. He was very knowledgeable and made the buying proces More

by Ray Dick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heckler, Joe Heckler
Jun 20, 2011 -

Kings Toyota responded

JOE HECKLER certainly is the kind of sales person everyone wants to work with. We're glad he made your purchase smooth and easy. Heather T. Chattos Customer Relations Manager

June 17, 2011

I was not sure when, I would purchase a new car, I just knew that I wanted to purchase a new car in the near future. I went to three dealerships in all and found that my salesman Chris Vanderveer was the More

by cartaysm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Vanderveer, Chris Vanderveer
Jun 17, 2011 -

Kings Toyota responded

THANK YOU...we are so happy to have you as a new customer! CHRIS VANDEVEER does such a great job of treating people the way he expects to be treated. In fact, that's the way everyone at KINGS TOYOTA treats their customers. Regards, Heather T. Chattos Customer Relations Manager

June 16, 2011

Jon answered all our questions and dealt with us fairly. He didnt try to sell us what we didnt need. He answered all our questions More

by Rherking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon gast
Jun 16, 2011 -

Kings Toyota responded

JON GAST is so easy to work with and I'm glad you agree. He makes purchasing a vehicle at KINGS TOYOTA so easy and stress-free. Regards, Heather T. Chattos Customer Relations Manager

June 16, 2011

On a recent trip to look at cars my wife and I went to Kings toyota. We were looking at new cars in the lot when Bruce introduced himself to us. He informed us that their cars were stored inside the showr More

by which1witch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Ihle, John Gonzalas, Bruce Ihle
Jun 16, 2011 -

Kings Toyota responded

WOW! THANKS for a great testimonial!!!! We are thrilled that your first experience here was no lesss than EXCELLENT. BRUCE IHLE and JOHN GONZALEZ both epitomize the level of customer service KINGS TOYOTA expects of all their personnel. Thank you for taking the time to not only come back and purchase your new vehicle from Kings Toyota but for taking the time to write this great review. Regards, Heather T. Chattos Customer Relations Manager

June 14, 2011

Joe is a great salesman...no bull, no hassle, easy to work with! The other dealer that I dealt with beforehand was a classic example of old style "hard-sell" argumentative salesmanship. More

by j wurster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heckler, Joe Heckler
Jun 14, 2011 -

Kings Toyota responded

Thank you for the kind words. Kings Toyota strives to be #1 in customer service, value and selection. Joe Heckler is definitely a salesman that knows his product and how to treat his customer. Obviously, we are extremely proud of him and all he has to offer. Should you ever need any additional assistance at Kings Toyota, please do not hesitate to call me direct. Regards, Heather T. Chattos Customer Relations Manager

June 14, 2011

As a new college grad, I had never experienced the feeling or dimensions of purchasing a new car for the first time in my life. It can take a lot of pressure trying to pick out the right color, determ More

by jburkhart44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Tillery, Don Tillery
Jun 14, 2011 -

Kings Toyota responded

Glad to hear you had such a great buying experience for your first and new car and that you allowed KINGS TOYOTA to be part of it! Don Tillery is a great salesperson and we are glad he was able to assist you and represent Kings Toyota in such a positive manner. And CONGRATULATIONS on your recent college graduation..I'm certain you will set the world on fire! Regards, Heather T. Chattos Customer Relations Manager

June 14, 2011

My wife and I came to Kings' Toyota because of an advertisement that we saw online and were not disappointed. Tony Spradling was just awesome to work with. He was the most friendly and down-to-eart More

by SDKro67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Spradling
Jun 14, 2011 -

Kings Toyota responded

Thank you for the wonderful review you recently posted on DealerRater. Kings Toyota, and Tony Spradling, strives to give the customer the best in price, value AND customer service. I hope you continue to use us for other vehicle purchases; as well as visiting our excellent service department, as the need arises. Should there be anything else I can assist you with, now or in the future, please do not hesitate to contact me direct. Regards, Heather T. Chattos Customer Relations Manager

June 14, 2011

The smooth confidence he had when telling me about the company and the car. No high pressure at all, he made sure I did not rush into my decision and told me several times to make sure this was the right More

by kgorman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Gray
Jun 14, 2011 -

Kings Toyota responded

Thank you for the great comments you had concerning your most recent Toyota Purchase at Kings Toyota; and the customer service you received from Jim Gray. Jim does a fabulous job and treats every customer as if they are his best friend. If there is anything I can do to assist you now or in the future, please do not hesitate to call. Regards, Heather T. Chattos Customer Relations Manager

June 14, 2011

My husband and I had a great experience shopping for a new car. The sales person, Bruce Blackburn, was friendly and courteous, as well as very knowledgeable, answering our questions satisfactorily. Most o More

by Leticia Deluzuriaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Blackburn, Bruce Blackburn
Jun 14, 2011 -

Kings Toyota responded

Thank you for the great comments you posted on DealerRater. Bruce Blackburn is such a great salesperson and excells in customer service, as do all our sales and service people. Should you every need any additional help, now or in the future, please do not hesitate to call me direct. Again, thank you for the compliment of doing an excellent job. Regards, Heather Chattos Customer Relations Manager

...
38
...