Kinsel Toyota
Beaumont, TX
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376 Reviews of Kinsel Toyota
Great service and very courteous. Everyone was very knowledgeable about there products and all of the features on the vehicle. Overall very pleasant experi service and very courteous. Everyone was very knowledgeable about there products and all of the features on the vehicle. Overall very pleasant experience. Will be back for next vehicle. More
Happy Pulled right in for 15,000 mile check up. No problems and was finished and out in a jiffy. Very satisfied and ready for 20K! Pulled right in for 15,000 mile check up. No problems and was finished and out in a jiffy. Very satisfied and ready for 20K! More
Rude Service Tech Went in on 12/10/2018 to have the oil changed on my Wife's car. After every thing was done they said I owed 77 dollars for the oil change. I told them Went in on 12/10/2018 to have the oil changed on my Wife's car. After every thing was done they said I owed 77 dollars for the oil change. I told them this was a mistake due to the fact that I had not reached the 3 years (2 through Toyota and an additional year for keeping my Kinsel Toyota sticker on my rear window) or 36,000 miles yet. They then went to inspect my kinsel sticker and came back and said that It was an older sticker and that they didn't recognize it. Maybe they thought it was fake?? After a few goings back and forth we came to the aggreement that I was correct and therefore did not have to pay. Upon being handed my receipt one of the sales associates slammed his finger down on the 3 year anniversary printed on the receipt and said "THIS WILL BE THE LAST TIME ITS FREE!" I didn't feel it was appropriate for him to raise his voice and point that out. I am well aware of when I purchased the car and can do simple math to determine my 3 year anniversary date. That and I had repeatedly told them the date I purchased the car. In conclusion I will never bring her car to Kinsel Toyota for service again and will most likely never purchased a vehicle from Kinsel again. More
Service of my Toyota Camry Staff greet me with a smile, very friendly and knowledgeable always!! Great service skills and exhibits teamwork!! Keep up the great work!!! I will re Staff greet me with a smile, very friendly and knowledgeable always!! Great service skills and exhibits teamwork!! Keep up the great work!!! I will recommend this service department to all of my family and friends!!! More
Fantastic Greg has always since I bought my first tundra from kinsel given me top notch service he is a pleasure to work with service center Greg has always since I bought my first tundra from kinsel given me top notch service he is a pleasure to work with service center More
Fast and Convenient Rescheduled from a weekday to a weekend and Mr. Greg still had me out quickly. I would definitely recommended Kinse Toyota Service for those who are l Rescheduled from a weekday to a weekend and Mr. Greg still had me out quickly. I would definitely recommended Kinse Toyota Service for those who are looking for quality work in a reasonable amount of time! More
Service seems to be lacking The first time I brought my car here, they failed to complete all the services requested. I had to bring it back a second time to get it completed. Wh The first time I brought my car here, they failed to complete all the services requested. I had to bring it back a second time to get it completed. When I arrived home from the 2nd visit, I noticed that the technician had not replaced a plastic skid guard correctly under the car-it sticks out from the fender and also scrapes on speedbumps or low clearance areas. On this, my 3rd visit, I requested that they correct this mistake and get the skid guard mounted onto the car correctly. They again failed to do this and the skid guard is still sticking out. Despite these issues in performing services correctly, staff is friendly and welcoming, so that's why I gave 3 stars instead of 1. More
Great dealership I have had two Highlanders and the salesman Dylan Richards helped me tremendously. Any question that I had was answered. He treated me with high res I have had two Highlanders and the salesman Dylan Richards helped me tremendously. Any question that I had was answered. He treated me with high respect. I have dealt with service department and they do a ton notch job in service and customer service. Courtney in finance took her time to explain everything I needed More
Quick and easy Friendly people that made my purchase quick and easy. Had the best prices around and had me out the door in less than one hour. Friendly people that made my purchase quick and easy. Had the best prices around and had me out the door in less than one hour. More
Great service & fast & friendly employees. I needed a license plate frame on front of my Rac 4 cause my license would bend every time I went through the car wash! So after my oil change & new f I needed a license plate frame on front of my Rac 4 cause my license would bend every time I went through the car wash! So after my oil change & new frame on I went through car wash & new frame fixed my problem. Thanks More

