Kinsel Toyota
Beaumont, TX
Filter Reviews by Keyword
By Type
376 Reviews of Kinsel Toyota
Sales and service review. Everyone was nice and professional.The Service manager was very patient with me because I was a little bit irate because the first time I went to Kins Everyone was nice and professional.The Service manager was very patient with me because I was a little bit irate because the first time I went to Kinsel it was because the tire pressure light was on. They fixed what they thought was the problem and a few hours later that same light came back on. so I called and spoke to the service manager. He advised me to bring the car back and that he would make that the job would be done properly. 3 days later the air pressure light is not on. More
Fantastic This center is always a great to use. Everyone is very friendly and very helpful. The establishment is always clean and well kept. Will definitely kee This center is always a great to use. Everyone is very friendly and very helpful. The establishment is always clean and well kept. Will definitely keep using for all my service needs! More
Windshield washer pump replacement The existing pump failed. They were able to take my vehicle in on short notice. I was able to get it replaced the same day. The existing pump failed. They were able to take my vehicle in on short notice. I was able to get it replaced the same day. More
Quick and courteous service Everything about this visit was good! From checking in with Lisa to riding the courtesy car with Mr Edwards to getting my vehicle back quickly and eve Everything about this visit was good! From checking in with Lisa to riding the courtesy car with Mr Edwards to getting my vehicle back quickly and even finding out the part was covered by Toyota Extra Care. Great job Kinsel team. More
Good Time Getting a TRD Pro Gerald Bailey was awesome. Came in and ordered what I wanted, negotiation was a breeze and he delivered with out the slightest complication. Second Gerald Bailey was awesome. Came in and ordered what I wanted, negotiation was a breeze and he delivered with out the slightest complication. Second vehicle I’ve bought from him and as long as he’s still selling, I’ll keep buying from him. More
Good service center Went to get an oil change and service manager was very nice and helpful. Explained services that were recommended. I only wished they offered service Went to get an oil change and service manager was very nice and helpful. Explained services that were recommended. I only wished they offered service specials. More
disappointing Service was not provided in a timely manner. Had to keep vehicle overnight so we had to make alternate transportation arrangements. And being verbose Service was not provided in a timely manner. Had to keep vehicle overnight so we had to make alternate transportation arrangements. And being verbose just to complete a survey sucks. More
Awesome Customer Service From past experiences at other dealerships I had a hard time believing what some Service Advisors would tell me, but not with Greg Atkinson at Kinsel From past experiences at other dealerships I had a hard time believing what some Service Advisors would tell me, but not with Greg Atkinson at Kinsel Toyota!! He is a straight shooter!!! He will tell you what you need & what you don’t need!! He’s very knowledgeable & courteous but most of all he is HONEST!!! More
Tires rotated While getting the tires rotated I relaxed with a cup of hot chocolate. Enjoyed having the vehicle washed as well. Great place to go for service. While getting the tires rotated I relaxed with a cup of hot chocolate. Enjoyed having the vehicle washed as well. Great place to go for service. More
Clean pleasant environment Coffee machine is excellent. I have purchased previous Toyota all with the help of Gerald Bailey who is always even keel and professional. So pleas Coffee machine is excellent. I have purchased previous Toyota all with the help of Gerald Bailey who is always even keel and professional. So pleasant to be there. No one pressures me. More

