Kirby Kia of Ventura
Ventura, CA
By Type
121 Reviews of Kirby Kia of Ventura
AWESOME Experience Gene Diltz was a GREAT salesman. I would recommend Gene and Kia to anyone needing a car!! He got us the car we wanted, at the payment we needed and Gene Diltz was a GREAT salesman. I would recommend Gene and Kia to anyone needing a car!! He got us the car we wanted, at the payment we needed and explained everythig in great detail. Finally an honest salesman!!! More
I took my 06 Jeep Commander into Kirby Kia and Dave Winters and Jeff Sukey went to bat for me with the extended warranty people. the extended warranty wanted to replace certain parts and Kirby Service Winters and Jeff Sukey went to bat for me with the extended warranty people. the extended warranty wanted to replace certain parts and Kirby Service said no replace the trans, converter and cooler. My transmission exploded and there was pieces of metal everywhere. I have had a lot of problems with mechanics either not knowing how to fix it, or that were just to lazy but the people at Kia in Ventura did an AWESOME job. I have to say they are probably some of the best Jeep mechanics in Ventura County. I would recommend there service department to anyone. The bays are clean, mechanics are knowledgeable and will do what it takes to get the customers vehicle taken care of. More
I went to Kirby Kia just to look around. I wasn't thinking about buying a new car but I was looking around for a four cylinder SUV because the car I had was very nice for the amount of time that I ne thinking about buying a new car but I was looking around for a four cylinder SUV because the car I had was very nice for the amount of time that I needed it so it was time to change into something more practical. The experience was very professional. The sales manager and the gentlemen in finance made things a lot easier and less stressful. I am taking my car back in tomorrow morning to have a go through done and I will definitely post the final review following the check up of my purchased vehicle. At this time I would highly recommend Kirby Kia of Ventura ,but please check back and read the final review More
Couldn't be any better! Bought my used vehicle there, service it there, body shop is exceptional! Very friendly, and exceptionally courteous. One happy gal... service it there, body shop is exceptional! Very friendly, and exceptionally courteous. One happy gal... More
Quite simply, these guys are DISHONEST. I came in on Quite simply, these guys are DISHONEST. I came in on Saturday, Sept 14, and test drove one car. After they did the usual but silly choreograph Quite simply, these guys are DISHONEST. I came in on Saturday, Sept 14, and test drove one car. After they did the usual but silly choreography of going to talk to the manager a few times, I received a quote from the sales person, Mr. Jeff Albrizzio. He wrote the price of the car on the back of his business card. When I came back on Sunday, September 15, ready to buy, Mr. Albrizzio said “there was a misunderstanding” and that the car would be at least $3,000 more. Really?! Misunderstanding?! In writing?! After I test drove one single car which was the only car of that type they had available at the dealership?! Maybe they are that dumb, but it is a lot more likely they are D-I-S-H-O-N-E-S-T liars. Obviously, I am taking my business elsewhere and recommend you do the same. I would rather pay more for a car if that means dealing with people of honor and character. PS: I am a college professor and almost never write any kind of reviews, but hope I can keep other people from being fooled and wasting their time at Kia Ventura. More
Today I bought my first Kia. Robert Papandrea was quite Today I bought my first Kia. Robert Papandrea was quite knowledgeable he walked me through all the many different options and features that Kia has Today I bought my first Kia. Robert Papandrea was quite knowledgeable he walked me through all the many different options and features that Kia has to offer. I was impressed. I test drove the car I wanted and chose which model that was best suited for what I was looking for. He did not talk over me or push me into anything. I felt relaxed and calm it was perfect. Robert really listened and using his years of experience knew right away how to guide me in the right direction. Nothing beats experience. Robert was friendly and professional I would recommend Kirby Kia Ventura to my family and friends without hesitation. My experience was painless, the way buying a car should be. Thank you Tamara Rohman . More
Eric Schutte my finance manager at Kirby Kia Ventura was very professional and down to earth eric was relatable and kind. He worked very hard to give me excellent customer service. I would highly recommend very professional and down to earth eric was relatable and kind. He worked very hard to give me excellent customer service. I would highly recommend if your looking for a KIA and want the best team of Pro's who really want you to drive away in a KIA feeling treated fair with a deal you can live with. This should be your top pick. I know I will always bring my business here. Sincerely Tamara Rohman More
All the emloyees were professional and knowledgeable. The interaction between myself and Robert Papandrea was especially positive and made it a fun event for my purchase of a new car in a very long time. The interaction between myself and Robert Papandrea was especially positive and made it a fun event for my purchase of a new car in a very long time. My hats off to Kia of Ventura and all the folks I interacted with. The high rating given was well deserved. More
"Dave" is the man who received my car and wrote up the work order. I think that's his name. I also paid him at the Cashier Desk. He gave me the best service I have ever had from a car / service de up the work order. I think that's his name. I also paid him at the Cashier Desk. He gave me the best service I have ever had from a car / service dealer! He is fantastic! 6/20/13 Service Date More
I walked in the dealer knowing what I was looking for and George Estrada was more than helpful. His knowledge on the Optima was excellent. I drove off without any possible questions because everything was ex George Estrada was more than helpful. His knowledge on the Optima was excellent. I drove off without any possible questions because everything was explained to me. Overall, great experience with the KIA team. Thank you for the great service and making my first car purchase a fun experience,especially at the end with the bell ringing. :) -Marysol. More

