Kirby Kia of Ventura

Alex Koulakoff was a great help to us while we were undecided about the different models. He was well informed and honest about each models' pros and cons. Once we decided what we wanted, there was an undecided about the different models. He was well informed and honest about each models' pros and cons. Once we decided what we wanted, there was an issue on not being able to find the model in the color white. Alex was determined to find one, or to do whatever it took to get one. He kept in contact with us, keeping us in the loop with the process. He let us know that by the end of August, he would be getting one, and to our surprise one came in even earlier than we expected. He called us on Friday to let us know, we drove off with the car we wanted in the color we wanted by Saturday mid day. I am very happy with the fact that Alex could have pushed a different color on us, or just not made the effort to get one in. (Simi Valley Kia didn't want to work with us if they didn't have the car we wanted already on the lot. very disappointed in that dealership. They were rude on the phone) Alex was polite and very professional throughout the entire process and he is for sure a salesman I will recommend to anyone looking for a KIa. Kia of Ventura is lucky to have such an employee. More

The service department listened carefully to the history of the car and my concerns, answered my questions, discussed the work, and provided efficient service as promised. They were also considerate of my w of the car and my concerns, answered my questions, discussed the work, and provided efficient service as promised. They were also considerate of my waiting time and offered me transportation/drop off. More

ROBERT PAPANDREA thanks for your wonderful assistance in helping my 18 year old daughter with her car purchase! She can get to Moorpark college now, I have you to thank for that! You put your heart and s helping my 18 year old daughter with her car purchase! She can get to Moorpark college now, I have you to thank for that! You put your heart and self into your work and it shows considerably. I would recommend you to all my family & friends...thanks for going the distance! More

Rodney had outstanding customer service and I'm very happy with the overall performance of my vehicle after my brakes were done thank you very much Jessica Flynn happy with the overall performance of my vehicle after my brakes were done thank you very much Jessica Flynn More

Just bought a brand new Kia Sorrento today from Kirby Kia and the service was Excellent! Worked with Robert Papandrea and he actually made our experience of buying a car enjoyable! Very knowledgable about th and the service was Excellent! Worked with Robert Papandrea and he actually made our experience of buying a car enjoyable! Very knowledgable about the car and was very easy to work with! More

I purchased a Kia Soul and Helen made the process fun and easy. She answered all my questions and was knowledgeable about the car. I was looking for a particular color and she jumped through hoops to accommo easy. She answered all my questions and was knowledgeable about the car. I was looking for a particular color and she jumped through hoops to accommodate me! I so appreciate the professionalism she brought to the experience. Thank you, Helen! More

thanks for the friendly and speedy work. Dave and Rodney are the bomb! They diagnosed the problem with my Jeep quickly and the repair was efficient and thorough. are the bomb! They diagnosed the problem with my Jeep quickly and the repair was efficient and thorough. More

The staff was more than helpful. Made me feel at home and made my buying experience a joyful one. I will definitely do business with them in the future. and made my buying experience a joyful one. I will definitely do business with them in the future. More

This was such a great & calming experience. Buying a new car can be very stressful. Robert and Eric made this process very simple and easy. I filled out an application online and within minutes I recei new car can be very stressful. Robert and Eric made this process very simple and easy. I filled out an application online and within minutes I received a call back. That same day I was in a new car. What I loved most is that they were very engaging. I did not feel pressured at all. Because of their knowledge I am confident I made the right choice! Kia, Robert Papandrea is a perfect 10!!!! Eric Shuttte is a perfect ten too!! Thank you More

Rodney was beyond wonderful. What a great service experience! I immediately was greeted when I pulled up to the lot. I'm pleased to say the employees at Kirby KIA are nothing but friendly and helpful experience! I immediately was greeted when I pulled up to the lot. I'm pleased to say the employees at Kirby KIA are nothing but friendly and helpful. The service preformed on my car only took about an hour, the price was affordable, and my car is running way better than before. I am extremely happy about this experience- I would definitely recommend Rodney to as many people as I can. Thanks Rodney! More