Kisselback Ford

Kim Hilley was a seasoned pro and knew how to make the experience a pleasant experience. While Tammy was new, she was gracious and also made the process a very positive one. experience a pleasant experience. While Tammy was new, she was gracious and also made the process a very positive one. More

Outstanding experience! Very personable and easy to work with! Thanks for everything! Love our new Ford! We had so much fun ping pong contest, it really help for the down time waiting to complete our purch with! Thanks for everything! Love our new Ford! We had so much fun ping pong contest, it really help for the down time waiting to complete our purchase! More

Working with and obtaining a vehicle through Kisselback Ford was truly a pleasant and hassle free experience. The employees that we worked with were friendly, helpful and informative. No pressure at all Ford was truly a pleasant and hassle free experience. The employees that we worked with were friendly, helpful and informative. No pressure at all during the whole process. They wanted us to have what we wanted and they provided that. Truly awesome dealership and will refer them to anyone who is looking for a vehicle. 2-21-2013. More

I was looking for a no pressure sales person and a fair price.With Tonia, I received both of these and more.She was also informative.She knew my vehicle and took the time to explain all the options and the price.With Tonia, I received both of these and more.She was also informative.She knew my vehicle and took the time to explain all the options and the "buttons".This is my 3rd day with my new Ford Escape and I am very happy and glad i chose Kisselback Ford.A big thanks to the entire team.One more thanks to Mike who made financing extremely easy.David Stringer More

My wife and I just purchased a 2009 Ford Flex from Kisselback Ford and we love it. We are returning customers because of the service we have gotten from them. We have purchased both new and used vehic Kisselback Ford and we love it. We are returning customers because of the service we have gotten from them. We have purchased both new and used vehicles from this dealership and have yet to be unimpressed with the sales and service department. We will be future customers as well, because it will be MY turn to buy a new or newer vehicle!!! Thanks KISSELBACK FORD!!! More

Tonia was my salesperson, and she was the most knowledgeable Ford salesperson I had ever encountered in all my experience at several Ford dealerships in New York State and Florida. She was patient knowledgeable Ford salesperson I had ever encountered in all my experience at several Ford dealerships in New York State and Florida. She was patient, knowledgeable, and made me as a customer feel that she wanted to make me happy. She went above and beyond in focusing on me as the customer. Kim was the manager with whom Tonia communicated my offers and negotiations. Kim was the consumate professional in all her dealings with me directly, and did not hesitate to do some additional research regarding pricing on one of the options in which I was interested. Above all, she was efficient while also having a good sense of humor throughout the transaction, which made it the best negotiation and purchasing experience I have ever had with regard to the many cars I have purchased over the years from a variety of dealerships. In summary, my overall experience at Kisselback has been great so far. I can't wait to take delivery of my newly purchased car sometime in March. If the delivery process is nearly as good as the sales process has been, I look forward to it with positive anticipation. More

Duane was a pleasure to work with. Prompt with phone calls and emails. The transaction was seamless. We even drove all the way to St. Cloud from Miami just to pick up the truck. Duane was kind enough calls and emails. The transaction was seamless. We even drove all the way to St. Cloud from Miami just to pick up the truck. Duane was kind enough to offer to deliver the car personally all the way to Miami, but it was worth the drive for us instead. They had the perfect truck and we were in and out of the dealership in no time. Very kind people. We would drive all that way again just to avoid dealing with the Miami crowd and get great service. More

I ordered a 2013 Mustang GT 500 back in august of 2012. Duane was a pleasure to work with. He answered and returned all my calls. Since it took so long we talked pretty much every Friday to keep me updated Duane was a pleasure to work with. He answered and returned all my calls. Since it took so long we talked pretty much every Friday to keep me updated on what was going on. I would recommend them over and over again. Great people to work with. The day the car came in they stayed after work so I could come get it since I lived 3 hours away. More

Tonia was very helpful and completely understood what we were looking for in a car for my daughter heading to college. I will definitely buy from her again. were looking for in a car for my daughter heading to college. I will definitely buy from her again. More

We stopped at the dealership to see if they had the car that we were looking for. We had stopped at a few other dealers in the last couple of months who did not have what we wanted. We were met at the do that we were looking for. We had stopped at a few other dealers in the last couple of months who did not have what we wanted. We were met at the door by Sales person Tonia Wheeler who was smiling and friendly and interested in helping us find what we were looking for. She quickly felt like a friend. She took lots of time showing us what she had on the lot and although it was not on the lot at the time she went out of her way to quickly find the exact car that we wanted and she had it there the next day, cleaned and ready for us to drive away. She took us out and explained all of the features to us and how they worked. Mike Reilly is the man who took care of the paperwork. He explained everything to us and had everything prepared for us to sign. Our car purchase went off without a glitch and that made us very happy. We are also very happy with our new Ford Escape, it's a beautiful automobile.. A. Joyce Roth More