Kisselback Ford

Great overall sales team. Cowboy was very buyer focused. Knew the vechicle, learned our needs. Highlighted the fit. Jerry did some real magic getting our dollar figures to come together. Mike made the fin Knew the vechicle, learned our needs. Highlighted the fit. Jerry did some real magic getting our dollar figures to come together. Mike made the final paperwork easy and painless. Everyone worked together as a team. Kisselback is an hour from my house and not the closest Ford dealer but I'll make the drive again when I need another vechicle. More

Absolutely the best car dealership experience I have encountered. Kim was nothing but a pleasure to work with ad Jorge was not high pressure at all. A very laid back environment that is conducive for yo encountered. Kim was nothing but a pleasure to work with ad Jorge was not high pressure at all. A very laid back environment that is conducive for you making your purchase decision on your terms. Customer service is so great that when my temp tag expired Jorge took the time out of his day to come to my work place and put on my new tag! I would recommend to any and everyone More

Jorge, Kim and Mike were very friendly and knowledgable, Jorge, Kim and Mike were very friendly and knowledgable, Jorge dealt with us first and was most helpful and listened to our needs and requirements an Jorge, Kim and Mike were very friendly and knowledgable, Jorge dealt with us first and was most helpful and listened to our needs and requirements and was always positive. Kim dealt with our financial needs and fully understood our situation and got us a great deal. Mike dealt with the paperwork and was thorough and made the experience painless. Overall these three people made it plain, simple and a pleasure and we would thoroughly recommend this dealership. More

All the staff were so friendly and welcoming it almost felt like we were dealing with old friends. There was no sales pressure at any time, Jorge was knowledgable and patient, giving us plenty of time to felt like we were dealing with old friends. There was no sales pressure at any time, Jorge was knowledgable and patient, giving us plenty of time to consider this big purchase. All aspects of the purchase were explained in detail by Kim, who was kind and patient at all times, not pressuring us into anything. This was a whole new experience for us, we have bought many cars over the years and never have we been treated with such kindness and patience. We will be replacing our other car in a few months, and we will definitely come back to Kisselback to do that even though we had not at first wanted to replace it with a Ford. Outstanding moment? When we were leaving with our new SUV all the employees came out to thank us and wish us safe driving in our new vehicle. More

Everyone I met at Kisselback Ford, including Mr. Kisselback himself, was knowledgable, friendy, patient, and easy to work with. Duane took the time to provide personal service, explaining and demons Kisselback himself, was knowledgable, friendy, patient, and easy to work with. Duane took the time to provide personal service, explaining and demonstrating the features. Mike gave us a great deal on financing and explained all of the optional purchases in detail, helping us decide on which ones we would find most useful. I went out of my way to go to Kisselback to purchase a new Ford Explorer because I had heard great things about this dealership. I had a great experience buying this car, and I would highly recommend Kisselback. More

Duane did everything possible to get us our 2013 mustang how we wanted it. He called us and kept us informed on the building process. how we wanted it. He called us and kept us informed on the building process. More

Paula did everything possible to get me in the vehicle of my dreams, with the help of Duane and Jerry. This team was awesome to work with. my dreams, with the help of Duane and Jerry. This team was awesome to work with. More

I was only going to LOOK at new trucks at the dealership, but as soon as my foot hit the pavement of the parking lot, Fred "Cowboy" Pollard asked me if he could help me. He and the other employees then cont but as soon as my foot hit the pavement of the parking lot, Fred "Cowboy" Pollard asked me if he could help me. He and the other employees then continued to help me in finding a truck I could afford, even going as far as to find me one of the few Ford Rangers still available. Once I picked up my truck at the dealership, Fred even showed me how to drive the thing. Everyone was very patient with me, answering all the silly questions of a city, CPA woman trying to buy her first truck. I am glad there are dealerships like Kisselback who value customer satisfaction. More

It took me months to find a car and Jorge was courteous, helpful and informative on every one of my many, many visits to the dealership. He worked with me every time I stopped by and never made me feel like helpful and informative on every one of my many, many visits to the dealership. He worked with me every time I stopped by and never made me feel like I was a bother or it was a waste of his time. Thank you. Greg Kulik More