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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
536 Reviews
Call Service Center (541) 205-4504

536 Reviews of Klamath Falls Toyota - Service Center

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March 04, 2024

Long no return calls I had to go down to the dealership to get a response! Was told if I left my vehicle I would be priority and didn't receive that !!! More

by melvingilmore71
Purchase Time
Recommend Dealer
No
Employees Worked With
Dan
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Mar 07, 2024 -

Klamath Falls Toyota responded

Melvin, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 03, 2024

I got in quickly. And enjoyed the coffee and the lounge area and got out of there as fast as they can get me out. It was a good experience More

by andersonbetty22
Recommend Dealer
Yes
Employees Worked With
His first name was Joe!
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Mar 03, 2024 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Betty, for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 03, 2024

Great Perfect experience The experience was great the staff was great the service was great More

by DANIEL1BRIDGEMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 03, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 03, 2024

Very friendly. Helpful and kept us informed on the process of buying the vehicle Amazong experience More

by micka.homeschool
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Delaney
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Mar 03, 2024 -

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 02, 2024

Easy drop off and check in experience and my truck was serviced in a very timely manner. More

by jdprinse1
Recommend Dealer
Yes
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Mar 02, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 02, 2024

The service was fast and efficient, daniel Bridgema was knowlegable and very polite. He told me all the things i wanted to know. More

by Mrhode2
Recommend Dealer
Yes
Employees Worked With
Daniel Bridgema
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Mar 03, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 01, 2024

They were very very friendly and business like I am very happy they fix my car More

by alicemelius
Recommend Dealer
Yes
Employees Worked With
Francisco the dealership
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Mar 01, 2024 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 29, 2024

Fantastic customer service. I have had multiple things worked on my vehicle, Joe and Toyota has done an amazing job. Joe has worked closely with my extended warranty company to More

by BRETT.MATTHEW.HENDERSON
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 29, 2024 -

Klamath Falls Toyota responded

Brett, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe and our team met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 29, 2024

Amazing as always. Everything was clean. They were busy and their system was down but everyone was taken care of in a timely matter. More

by ndurst19800
Recommend Dealer
Yes
Employees Worked With
Joe Funk
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Feb 29, 2024 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 28, 2024

Friendly, helpful, fast. Efficient service department with kind attention. Helpful in understanding service charges and ways to save money. More

by sofiabalme
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Feb 28, 2024 -

Klamath Falls Toyota responded

Sofia, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Francisco met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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