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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
242 Reviews
Call Service Center (541) 205-4504

242 Reviews of Klamath Falls Toyota - Service Center

Sort by
April 07, 2024

Joe Funk was amazing and I really appreciated all his help. Service was great and my car, although it is 11 years okay it feels like new again. More

by TONIEKELLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
Report | Print
Apr 08, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
April 06, 2024

I have not had an issue that they have not been able to resolve in a satisfactory fashion More

by TONIEKELLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe funk
Report | Print
Apr 08, 2024 -

Klamath Falls Toyota responded

Tonie, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 24, 2024

Had appointment at 10:30. Waited 2 1/2hrs and was told it would be another half he before I could get it on rack. This is a 1 day old 2024 4Runner with 70 miles. I gave up and More

by foxmountain1
Recommend Dealer
No
Report | Print
Mar 25, 2024 -

Klamath Falls Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Mar 27, 2024 -

foxmountain1 responded

Reason for visit was not a service like stated. Was wandering all over the road and had a vibration felt in the steering.I have taken care of the problem myself/thank you!

Helpful
March 23, 2024

Have worked with Joe in the past he is an excellent service advisor who is very knowledgeable with Toyota vehicles of which I have several More

by C.DANKSON
Recommend Dealer
Yes
Employees Worked With
Joe Funk
Report | Print
Mar 25, 2024 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 22, 2024

Vanessa made the whole experience very pleasant. Her no pressure sales style was a breath of fresh air. 10 out of 10 would recommend! More

by Joe
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
Mar 22, 2024 -

Klamath Falls Toyota responded

Thank you for your kind words for Vanessa and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 22, 2024

Excellent Always confident in working with them Very knowledgeable staff that are willing to work with me More

by C.DANKSON
Recommend Dealer
Yes
Employees Worked With
Joe Funk
Report | Print
Mar 25, 2024 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. Joe and our team appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 20, 2024

Exactly ? ? It was nice to see that the waiting room chairs are clean and lot better experience this time over last More

by Mrshawnnolan
Recommend Dealer
Yes
Employees Worked With
Joe funk
Report | Print
Mar 21, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 18, 2024

Francisco Martinez in service was Pleasant, and had a can do attitude. He was very knowledgeable, quick and efficient. More

by Medrec2015
Recommend Dealer
Yes
Employees Worked With
Francisco Martinez
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Mar 19, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Francisco delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 18, 2024

I was a walk in with a seasonal tire changeover needed an alignment and an oil change. Donnie got me in and taken care of same day he was sure to answer all my questions. More

by wbertrand83
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 18, 2024 -

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 16, 2024

Quick, efficient and not going to break the bank. Everyone was kind and caring and listened to my concerns. More

by CGC8665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Boozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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