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Klamath Falls Toyota

Klamath Falls, OR

4.6
1,095 Reviews
Why Do So Many Toyota Drivers from Klamath Falls, Altamont, Medford and Grants Pass Trust Lithia Toyota of Klamath Falls? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Lithia Toyota of Klamath Falls showroom doors. Aside from offering a great selection of critically acclaimed new Toyota models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Toyota lease that you're comfortable with. Lithia Toyota of Klamath Falls isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Toyota parts, it subtracts the headache from the car-care equation. From beginning to end, Lithia Toyota of Klamath Falls is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today. Located at 2675 Washburn Way Klamath Falls, Oregon, we're a short drive away from Altamont, Medford and Grants Pass. Lithia Toyota of Klamath Falls located in Oregon's Klamath Basin, joined the Lithia Motors family of dealerships in May 1999 after being acquired from MDM Investment, Inc.; G.B. Investment Co. The dealership moved from downtown to their current location in 2001.
Contact Dealership

2121 Washburn Way

Klamath Falls, OR

97603

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Showing 816 service reviews

May 04, 2026

The overall experience was largely positive, with David Delaney providing excellent service throughout the process. The final step with the business manager felt rather cold/dismissive until after the pape More

by JENNIFERFENTON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Delaney
May 04, 2026 -

Klamath Falls Toyota responded

Jennifer, thank you for your very kind review. Dave and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 30, 2026

They dignos my car they say my car have water pump porlem.. then I fixed it. Later on same porlem in my car.. More

by Karmagyurmey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Maldonado
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2026

I like this dealer, I have had good service at an affordable price. I look forward to seeing you soon. More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026 -

Klamath Falls Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 30, 2026

They get the job done. Not too pushy. They do the work honestly. Clean lobby More

by hankstolvoort
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Klamath Falls Toyota responded

Thank you for highlighting our honest approach and tidy lobby. We’re pleased the service on your Toyota Corolla was straightforward and without pressure. Albert looks forward to assisting you on your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 28, 2026

We were acknowledged immediately by a tech upon arriving. Walked up to Francisco's podium and we're met with a friendly greeting. Total experience was professional and friendly. More

by ColleenV
Recommend Dealer
Yes
Employees Worked With
Francisco
Apr 28, 2026 -

Klamath Falls Toyota responded

It’s wonderful to hear our technician welcomed you right away and provided a friendly, professional experience. We’re glad your Toyota Prius received attentive care throughout its service. Thank you for choosing us and we look forward to your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 28, 2026

You guys are great, and your service techs are great and understanding and helpful and make you feel valued. More

by Eli House
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert, 5 stars
Apr 30, 2026 -

Klamath Falls Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 27, 2026

Fast reliable honest, convenient, handy, safe, comfortable , efficient, relaxing, clean, if they were a dog they would be a Labrador retriever More

by MEBJ73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Klamath Falls Toyota responded

We’re delighted your Toyota Tundra service was fast, honest, and efficient. Matt and the service team are pleased that everything felt safe, clean, and relaxing. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 27, 2026

Very professional and everything done in a timely manner Without a lot of unnecessary steps More

by ECGRAYS
Recommend Dealer
Yes
Employees Worked With
DeSean Macklin
Apr 27, 2026 -

Klamath Falls Toyota responded

Thank you for letting us know your recent Toyota Sienna service was handled professionally and promptly. We’re glad our team kept the process straightforward without unnecessary steps. We look forward to helping you again whenever your Sienna needs attention. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 24, 2026

Poor quality oil change. The engine was covered with oil. I took it back to have it cleaned and it still stinks inside and outside my car. More

by TAS55
Recommend Dealer
No
Employees Worked With
Multiple people
Apr 29, 2026 -

Klamath Falls Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Apr 29, 2026 -

Klamath Falls Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 22, 2026

Always very prompt and amazing customer service I will continue to come back for this kind of service More

by Scaveye
Recommend Dealer
Yes
Employees Worked With
Donnie Hodges
Apr 22, 2026 -

Klamath Falls Toyota responded

We’re pleased to hear our service department was prompt and offered exceptional care for your Toyota 4Runner. We appreciate your ongoing trust and look forward to serving you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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