Klein Honda

Good experience Going to a dealership is always a grueling experience for me. My case was very simple, given that I already knew what I wanted, and Q made the process Going to a dealership is always a grueling experience for me. My case was very simple, given that I already knew what I wanted, and Q made the process even simpler. I'd definitely recommend. On the financing side of things, Mark Larson was very helpful and forthcoming. I saved a lot of money thanks to his advice. More

A patient and very helpful guy Q was very helpful the entire time. I went there on 3 different occasions and the first 2 my mind wasn't made up but 3rd time is a charm so I ended up Q was very helpful the entire time. I went there on 3 different occasions and the first 2 my mind wasn't made up but 3rd time is a charm so I ended up getting the car. He is a very friendly guy, If you ever walk in there, ask for him and you'll get a great service. More

Call in on a new Vehicle I called in to enquire on 2 a new Civics. When I got the a sales person on the line I ask what the price of 2 Civics were they had listed on their we I called in to enquire on 2 a new Civics. When I got the a sales person on the line I ask what the price of 2 Civics were they had listed on their website I was put on hold. Then when the sales person came back on the line they stated it is MSRP plus accessories and I asked if there was a mark up and they said no, just accessories. Well I wasted my time driving to Klein Honda to look at a grey & black Civic Type R that they didn't even have, but wait there is a white one. They had a 2nd sticker with ADM, KARR, Wheel locks and some paint protection was on the 2nd sticker. ADM was a Adjusted Dealer Markup of $4,999.99 and KARR was some aftermarket alarm, and I understand paint protection, but let the guest Opt. in or out of accessories on vehicles like this! Well as a person who would want a unique vehicle like the Type R, almost every dealer realizes we don't want the FLUFF to have the dealer make money, we want the car and if there is an inflated cost and we are willing to pay great, but otherwise stop with the hook and reel xxxxxxxx! Nice way to make dealerships look bad! More

So happy I came here German was the best car salesman I’ve ever encountered. So nice the from the minute I came in until the end of my (long) visit. He listened to everyth German was the best car salesman I’ve ever encountered. So nice the from the minute I came in until the end of my (long) visit. He listened to everything I was asking for and never was pushy. I love my new car and so thankful I came to this dealership. Thank you German! More

Friendly Staff We were unable to go home with a new car, but we received excellent service with German and staff. They gave us excellent service on providing us with We were unable to go home with a new car, but we received excellent service with German and staff. They gave us excellent service on providing us with information for our ideal family car and into a positive direction for our near future. I will definitely come back once the timing is more right, Thank you! More

Always Great Service! I brought my car in for a quick service and everyone was super friendly! I ran into my original salesman Austin and had a great chat about the car and I brought my car in for a quick service and everyone was super friendly! I ran into my original salesman Austin and had a great chat about the car and any concerns I might be having! Austin goes above and beyond and I still love my car so much! The Klein Honda team is great! Thanks!! More

Great deal. Treated fairly Q was great to work with. He did a good job explaining everything and getting everything set up. Phone app is nice for scheduling service. Q was great to work with. He did a good job explaining everything and getting everything set up. Phone app is nice for scheduling service. More

Fast, friendly top notch customer service department Came in to the service center on a friday evening well after 6pm expecting the worse and to be with out my vehicle till over the weekend,Not here, the Came in to the service center on a friday evening well after 6pm expecting the worse and to be with out my vehicle till over the weekend,Not here, the staff went above and beyond and with-in 30mins of me arriving i was all finished and ready to go, A++ customer service team. Need any kind of help solved fast,Steve Shosky is your goto guy.great job.thank you More

Horrible Service I went for a sliding door fix and oil change for my van. I turned in my vehicle slightly before 7:30 am and was told that it will be ready by 12pm. I I went for a sliding door fix and oil change for my van. I turned in my vehicle slightly before 7:30 am and was told that it will be ready by 12pm. I called six times between 11 am to 3 pm to know the status. The call just dropped after 20 minutes waiting multiple times. When the call was picked up and I was told someone will call back, but no one did. Every time you call there is upwards of 20 minutes wait time. I asked to speak with the manager and after 30 minutes I told he isn’t available. The entire day is ruined because of it. When came to pick up the car the oil change was not done. Horrible service. Last time I will do service here. More

Friendly greeting There was an issue with the rear door of the Honda Odyssey Van that we looked at Other than that, they were prompt with follow up and we’re friendly There was an issue with the rear door of the Honda Odyssey Van that we looked at Other than that, they were prompt with follow up and we’re friendly. More