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Klein Honda

Everett, WA

3.9
527 Reviews

10611 Evergreen Way

Everett, WA

98204

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Showing 527 reviews

February 06, 2023

Garbage service from a garbage dealership. Called several days before and scheduled an appointment for my Civic to have its “check emissions system” message checked out. I dropped the car off More

by Cal
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Shosky
January 19, 2023

Extremely poor service. I had an appointment at 4 PM and for an oil change and tire rotation and they didn't start doing it until 630. More

by alyssakowen
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Shosky
November 28, 2022

Let me start off by saying, I would definitely recommend Q, Marisol and Klein Honda to anyone buying a Honda in greater Seattle area. Klein Honda is the only dealership you should be going to buy a Honda in More

by Hillary_C_FU
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marisol, Cruz, Q Ali
November 25, 2022

Don't fall for the Mr. Ali the finance guy tactics. It is not mandatory to pay for security systems the dealership put on for their own benefit. Very Unethical he'll say it' More

by JhonD
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Q Ali
October 10, 2022

The salesperson we dealt with was helpful and low pressure. When it came to signing the papers, Q the loan officer added karr plus, Karr guard choice and a service contract all that we did not ask fo More

by C
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Q Ali
March 02, 2022

My wife and I were looking for a used car and we were lucky to find Klein Honda. We had a great experience with Remington and he was no hassle easy to work with. He made sure to work within our budget an More

by Davegalio83
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Remington Read and Mark Larson
February 27, 2022

I had a great experience while buying my new car. Marisol Estrada was simply great and helpful. More

by prem_kuriakose78
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Marisol Estrada
February 01, 2022

Ask for Q Ali when buying a Honda from this dealership. This was my second experience buying a Honda at this Honda dealership in Everett and once again it was a good experience. Even though I Live in Lynnw More

by Honda_love_lynnwood
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Q Ali
October 11, 2021

We thoroughly enjoyed meeting Q. From the moment we met him, he was nice, friendly and courteous! After spending time with multiple other people talking cars, I felt that Q Ali was very refreshing. He More

by Dixitji
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cruz, Jay H, Q Ali
September 23, 2021

Probably the worse car shopping experience I’ve ever had. Went to go see a 2020 forester, Ali and Cruz told me the car is ready. When I got there the car had full blown animal hair everywhere inside. It had More

by Amvee D
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Cruz, Q Ali
Sep 23, 2021 -

Klein Honda responded

We are sorry to hear about your experience. We have found that clear communication with customers is key to a good experience. The last thing we want is to waste our customer’s time. You were told the vehicle was available, but not detailed yet. It’s not ideal to show a vehicle undetailed, but some customers request it, so they can judge the treatment by the previous owner. After driving the vehicle, we offered to put more fuel in, but you declined and requested to look at the numbers. You then made an offer to purchase the vehicle which we were unable to accept. Not agreeing to terms is unfortunate, but does happen from time to time. We wish you success in your pursuit of a pre-owned vehicle.

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