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Klein Honda

Everett, WA

4.5
595 Reviews
Welcome to Klein Honda in Everett. Family owned and operated since 1976. 7 years or 100,000 miles powertrain limited warranty and towing coverage already included at no charge. Please sign in or create a profile online at KleinHonda.com for a better online sales experience so you can save time, explore payment options, get financing, value your trade, save and compare vehicles, or schedule a test drive. We sell a lot of vehicles - Trust, Value, and Quality. Thank you for supporting us.
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10611 Evergreen Way

Everett, WA

98204

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Showing 595 reviews

July 10, 2021

The sales man Joseph is really good. He patiently showed me all the options of the cars I could choose from. Pricing negotiations were smooth. More

by vkavi73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Price
July 04, 2021

Bought a 2019 Used Honda Accord from Klein. Only gave a 4 because while the sales guy was very friendly, there could have been better transparency in the negotiation. But overall a decent experience. More

by biggisz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon
June 21, 2021

Smooth, easy transaction. Sales rep Joseph helped us get a great price for our trade-in and found the best Honda for us. Great service! More

by Jessica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2021

Ask for Q Ali when you're looking for car near Lynnwood or Everett. Q was AWESOME! I had such a great experience and we were able to work out a deal that fits my needs. He worked hard to put a package toge More

by bkiw285
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Q Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

Edmund and German were the best salesmen I have ever worked with - friendly and no aggressive tactics used. this dealership was expedient with the documentation process. More

by Runtoday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Estrada, Edmund Vargas
June 11, 2021

Worst car buying experience I have ever had. They were not communicative. I ended up financing items I was not aware of. Do Not recommend. More

by RC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noah, Keo
June 09, 2021

Wouldn't go anywhere else. Always easy to work with in all areas of the dealership. Very informative, fair, honest and pleasant. Everyone should buy their Honda here. More

by https://quickpay.hmshost.com/HRK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garling
April 27, 2021

Gap insurance- It is very hard to get it removed. Still working on it and purchased the car in Sept 2019. They cant find my info, the finance guy is busy, 100 excuses. Sales guy told me I had to have this More

by KleinHonda_ripped me off
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sage Lee
Apr 28, 2021 -

Klein Honda responded

I'm sorry to hear about your experience. Cancelling a gap policy is straight forward. Submit the request and the prorated refund is sent back to the lender, or if paid off, to you, within 30 days. Please call and ask for the Finance Director, Mark Larson. He will email you a form and once received back, we will start the process. Regards' John Garling General Manager

Apr 28, 2021 -

KleinHonda_ripped me off responded

John- get real. Your finance team will not respond as stated above so dont make it sound like its "straight forward". Im not an idiot. I have called 7 times now in the last three days and still no call back. Why dont you spend your time helping your team at KH with managing their customer issues Mr General Manager and get off the internet submitting stupid responses like this. Send me your email John and we can do this off line. Lets try that.

April 20, 2021

Not pushy and answered our questions. Got really bogged down timing wise with paperwork though and the actual finance guy did try to push extras More

by Hzkthf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah, low pressure sales which was good for us.
April 11, 2021

Needs to work on customer service and better communication between the staff. Getting the deal was more important to others than respecting the customer’s wishes. More

by Hulabrat54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Tan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Machayas
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