Koch 33 Ford

Work was done well but they started working on my vehicle 7 1/2 hours after the appointment time. Should have been done much quicker. 7 1/2 hours after the appointment time. Should have been done much quicker. More

Improved from 2 years ago when I bought my first vehicle at Koch 33. Better service and communication. Shout out to Gabe Sanchez! at Koch 33. Better service and communication. Shout out to Gabe Sanchez! More

Great service George Martinez was great to work with and Waldo found the car for me and finished the deal. Good place to purchase a vehicle!! Waldo found the car for me and finished the deal. Good place to purchase a vehicle!! More

My first experience using Ford ServiceThey were very My first experience using Ford Service They were very Courteous and Efficient I was truly impressed with their service and professionalism. Walter wa My first experience using Ford Service They were very Courteous and Efficient I was truly impressed with their service and professionalism. Walter was especially very thorough in explaining everything in detail. My overall experience was Exceptional. More

Purchasing was pretty quick and they were very willing to work with me until I felt comfortable with my decision and the price I wanted to reach work with me until I felt comfortable with my decision and the price I wanted to reach More

Excellent staff and atmosphere. The friendliness of every staffer was exceptional. Even those staffers who were not directly involved smiled and said hello when passing. Very knowledgeable and helpful. Custo staffer was exceptional. Even those staffers who were not directly involved smiled and said hello when passing. Very knowledgeable and helpful. Customer oriented and efficient. More

Pleasant interaction. Pleased with service that I requested for my car. Kept my car clean. Appreciate their courteous employees. Will definitely use for service on my other vehicle requested for my car. Kept my car clean. Appreciate their courteous employees. Will definitely use for service on my other vehicle More

Great service! Professional, courteous, and completed with quality. Waited with vehicle, received updates and video when work was completed. Highly recommend this location for anyone needing service. with quality. Waited with vehicle, received updates and video when work was completed. Highly recommend this location for anyone needing service. More

Matt O was professional and friendly and I understood the time it would take and what was being done. I highly recommend this dealer. I was able to work in a clean environment with a desk, WiFi and outl time it would take and what was being done. I highly recommend this dealer. I was able to work in a clean environment with a desk, WiFi and outlets. Awesome! More

Disgusted... I had a 7:40 appointment for a simple Koch 33 rear toe link recall. I fix my cars normally. Hours later at 3 PM they called telling me about how they performed a multi point check and tried t 33 rear toe link recall. I fix my cars normally. Hours later at 3 PM they called telling me about how they performed a multi point check and tried to sell me all kinds of extra repairs. Then when asked, they did not start any of the actual warranty work yet!! They said they will call when ready. 5PM, no call. So I called and it will not be ready until 6. It's clearly all about them making money on services, not the customers needs. Probably will not go there again. Especially for my wife who's lease expires in August. More