Koch 33 Ford

Cory was very knowledgeable and helpful. I usually dread carshopping and haggling but he was very straightforward. I will definitely go back to him the next time my family is looking to purchase a car. carshopping and haggling but he was very straightforward. I will definitely go back to him the next time my family is looking to purchase a car. More

My thanks to Wes Deats of Milham Toyota. I bought a 2011 Toyota 4Runner from them recently and because of the overall pleasantness of the transaction, I feel that I should give them credit for the 2011 Toyota 4Runner from them recently and because of the overall pleasantness of the transaction, I feel that I should give them credit for the nice way everything was handled. I had been shopping for a new car for about a year, so had been in contact with a number of other local dealers to get availabilities, information and prices. Miham was very good at answering my email and phone questions, having an honest and up-to-date website, and not being pushy. One day, as I was heading to Northampton Crossings on Rte 33, I noticed the Milham sign and figured I would stop in and see the cars on their lot, since it was end of the year and there would be a wait for the 2012 models. There I met Milham representative Wes Deats. He showed me their large stock, so I got more interested. I had enough information from my previous shopping so that I could see that Milham had a good choice of cars and the prices were very good. Wes Deats was also a good sales person. He knows the cars, was easy to deal with, and had all the answers. No games or baloney. I decided to buy. The whole procedure was done efficiently and to my satisfaction. Everyone I met was easy to do business with. I left with my 4Runner, happy with the end of shopping, and very happy with my impressive 4WD 4Runner. More

From the time I walked into the dealer, I was treated with respect. I was asked lots of questions, and was shown exactly what I asked for. Negotiations were easy, and I was treated fair. All my question with respect. I was asked lots of questions, and was shown exactly what I asked for. Negotiations were easy, and I was treated fair. All my questions were answered immediately and honestly. They had a huge variety to choose from. More

I had the most pleasurable experience purchasing my new 2011 Toyota Rav 4 at Milham Ford Toyota Scion. Not only was there no pressure, but the salesman helped me through the entire process. He was extre 2011 Toyota Rav 4 at Milham Ford Toyota Scion. Not only was there no pressure, but the salesman helped me through the entire process. He was extremely professional and patient answering all my questions daily through phone calls and E-Mail. He went above and beyond to secure the exact vehicle I wanted for a fair price. I would highly recommend this dealership and especially my salesman. I'm confident that I made the right decision. I love my new Rav 4! More

Went in looking for an Edge and both the salesman and the Finance mgr hit me with every cheesy sales tactic in the book. Like another reviewer said, they used the favorite radio station line on me too. I stu Finance mgr hit me with every cheesy sales tactic in the book. Like another reviewer said, they used the favorite radio station line on me too. I stupidly put a deposit down because' "these are going fast", while I took a day to make my final decision. I had asked them about my company's X discount plan and it is a major company but they told me it wasn't on their list. I went home and loked at another Ford Dealer in NJ who had the same car, better color and offered me three discounts plus my company discount, which by the way came right up on 'their' list. Told them what Milham offered and they were surprised that they didn't give me all of the available discounts to me. I bought the car at Smith Ford and then called Miham for my refundable deposit. What a pain! The salesman must have called at least 4 times grilling me so hard and trying to change my mind. He even tried this beauty that the Ford corporate Finance guys happened to be there buying lunch for them because they were the top sales dealer in the region and were prepared to offer me a great deal, which was still higher than Smith. He would not take no for an answer. It took two weeks to get my $ 100 back. NEVER AGAIN! They are all about pressure, games and nickel and diming! More

I'm very sorry to say but as a loyal 10 year customer to Milham Ford, my days of purchasing there have come to end. I've been in a few times in the last six months to purchase both new and used vehicles Milham Ford, my days of purchasing there have come to end. I've been in a few times in the last six months to purchase both new and used vehicles and each time I've been treated with disrespect and felt insulted walking out the door. After being given a ridiculous offer for a trade in and having a payment more than double on an advertised payment, I've given up trying to reason with the staff. While Tom was great in trying to smooth over an earlier incident where a salesman told me to come by to take a look at a vehicle only to find that it hadn't even been cleaned out, I don't believe the ship is being run efficiently and/or effectively any more. I've purchased 5 cars in the last ten years there and even tried to come back after my first unpleasant event figuring there's no way the next guy won't get it right. After I was hung up on by Garrett during a conversation most recenlty, I think I've only got to assume that it's not going to get better until someone takes a good, long look at the staff and brings in good people that are back to dealing like neighbors and putting some care into what they're doing. Right now the almighty dollar is ruining their reputation. The care in listening to people's needs is gone and the bottom line is the only thing that matters. I found a dealership that holds these values and presents them to their customers with respect and integrity. Surprisingly enough, the gentleman at the helm used to be at Milham (when it still offered a pleasurable experience). More

Worse experience I had anywhere. They told me my warrenty did not cover the work I required; When I purchased the vehicle, the Salesman said it did. Plus, someone scrached the inside driver's door. warrenty did not cover the work I required; When I purchased the vehicle, the Salesman said it did. Plus, someone scrached the inside driver's door. This is a new car we are talking about; it is only 4 months old. More

Out of state buy (Florida), great job by all. Was picked up at airport by Bruce my salesman. He was great. Was in and out of dealer in about an hour. Everything was ready, price as promised, no surprises, n up at airport by Bruce my salesman. He was great. Was in and out of dealer in about an hour. Everything was ready, price as promised, no surprises, no problems. They did not add on dealer market adjustment on my new Prius like most of the dealers down here do, $3,000 and up. Had a great ride home in my new Prius. Would highly recommend this dealer for out of state buyers that don't like surprises or added on fees. I would buy from them again, maybe in 5 years for my next Prius!! Thanks to all at Milham Toyota from sunny Florida. More

I stopped in at Milham to test drive a Ford Fiesta and a Toyota Corolla. I was there on time for my appointment and the sales person I was assigned to, Jason, was still in a sale so I was waiting awhile to Toyota Corolla. I was there on time for my appointment and the sales person I was assigned to, Jason, was still in a sale so I was waiting awhile to be helped, which I didn't entirely enjoy. Than Jason passed me off to Brian. Brian is a nice guy, really friendly, but hes not the best at selling and a bit soft spoken. I got a lot of "cutesy" selling tactics like making sure your favorite station was on the radio kind of nonsense. The people around him were being INCREDIBLY unprofessional. Sales associates in the cubicle next to mine were gossiping loudly and when we came back inside from the test drive someone put some random junk on his desk! SUPER UNPROFESSIONAL. The poor guy is trying to close a sale and people around him can't give him any respect? seriously? I decided the Corolla was right for me and I LOVED the color they had in stock, I wanted that car bad. I brought up some deals that a Toyota dealer by my parents house were offering and he met some of them and wrote up a price plan for me and I went home dejected because the amount was very high to me. When he called me for a follow up I mentioned that the OTHER Toyota dealer was offering a Corolla for $3,000 less. He blew me off and said that was probably before fees and whatnot and that he stood by the price he gave me. SO I DROVE TWO HOURS to my parents house, talked to Team Toyota in Langhorne, PA and found out the deal they were offering was LEGIT and I left with a brand new 2010 Corolla. The color isn't even the color I had my heart set on, but I was 100% happier with the service, and price I got from Team Toyota, so I'm okay with it. Also I will NOT be taking my pretty new Corolla to Milham for servicing after reading about everyones terrible service here. More

The wholes sales process of obtaining our 2008 Toyota Sienna was ok. The negatives were that (1) the appointment we made with our sales rep overlapped with the appointment before us and the sales rep wa Sienna was ok. The negatives were that (1) the appointment we made with our sales rep overlapped with the appointment before us and the sales rep was running back in forth between us. The whole process took from 6:30PM until about 10:00PM. (2) The finance guy was really hard, hard sell on the service contract and really hard sell on this vehicle theft service that we ended up buying somehow even though I don't really understand it. I felt we were held so long that we were so tired we might of agreed to anything. More