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Koch 33 Toyota

Easton, PA

4.7
842 Reviews

3816 Hecktown Rd

Easton, PA

18045

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842 Reviews of Koch 33 Toyota

February 08, 2022

I have always serviced my Toyota Prius at Koch 33. I did not go in for brake work but 1500 bucks of upsells later and three return trips to dealer after they did brake flush, front rotors and pads, and rear More

by Sshegls
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The writers name was John.
Feb 10, 2022 -

Koch 33 Toyota responded

I apologize for the level of service we provided. I can assure you this is not a reflection of how we do business, and we will work to rectify internally, with the intent of giving our customers a much-improved experience. Can you please call me directly so I can gather more information regarding your visit to our dealership? We would appreciate the opportunity to rectify the situation and re-earn your trust. Thank you. Bob Bozarth General Manager Koch 33 Toyota 610-810-1116

Feb 17, 2022 -

Sshegls responded

Koch 33 Toyota already had three return visits. There tech and forman I was told worked on the car I do not intend to further deal with this business.

January 12, 2022

Meghan was professional and knowledgeable.. great service. I would highly recommend to all of my friends More

by Kevin.okeefe61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan patriarch , Oscar Alarcon
Jan 19, 2022 -

Koch 33 Toyota responded

We are pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

January 04, 2022

Very kind and helpful staff. Didn’t feel pressured to get anything I didn’t want or need. Clean facilities. Prompt service. All around a great car buying experience. Highly recommend. More

by Deanna95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffanie, Adam Goldstein, Mike Haney
Jan 12, 2022 -

Koch 33 Toyota responded

We are pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

December 27, 2021

Everyone here is helpful and they explain everything very well. Bought one car and leased another and we are very happy. More

by Maureenbart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Dec 30, 2021 -

Koch 33 Toyota responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again!

December 18, 2021

They did a fantastic job from finding me the right truck too getting us financed. More

by patandpam1026
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Goldstein
Dec 21, 2021 -

Koch 33 Toyota responded

Thank you for the positive feedback! Our team aims to provide the best service possible!

December 12, 2021

The dealership was great but has some issues with car colors and false information on finance was supposed to get one rate and was promised that rate and didn’t even come close to that rate More

by Jc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Dale
Dec 14, 2021 -

Koch 33 Toyota responded

Thank you for the amazing feedback!

November 11, 2021

Jake made it easy to buy the car and was a tremendous help. If buying a car ask for him. More

by SK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Rapsinski, Mike Burock
Nov 12, 2021 -

Koch 33 Toyota responded

Thank you for the kind words! Our team appreciates the support.

November 06, 2021

They were not pushy let me make a decision on my own time. Very easy to work with. More

by Wendyjustme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Dale
Nov 09, 2021 -

Koch 33 Toyota responded

Thank you very much for the great review!

October 25, 2021

Thanks to Charles Dale I now own a brand new sexy 2022 Toyota Camry AWD!! More

by durangochick21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Dale
Nov 02, 2021 -

Koch 33 Toyota responded

Thank you for the 5 star review! Enjoy your new car!

October 14, 2021

Excellent costumer service!! Staff was very friendly approachable. They were also very professional. Very pleased!! More

by Marty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, Mario Higueros
Oct 22, 2021 -

Koch 33 Toyota responded

Thank you for the kind words and support! We're always happy to assist!

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