Koch 33 Toyota

Excellent Dealership Came in for a tire repair and spoke with employees about future Toyota features. Hoping for more head space in Tacoma and different colors of 4Runner. Came in for a tire repair and spoke with employees about future Toyota features. Hoping for more head space in Tacoma and different colors of 4Runner. More

Pleased & very therow Taken on time of appointment and very pleased on completion of services. Very friendly and car came back clean. Service was applied smoothly and court Taken on time of appointment and very pleased on completion of services. Very friendly and car came back clean. Service was applied smoothly and courteously. More

Easy Purchase of New Car James met me on short notice and turned me over to knowledgeable Norman Munoz. Norman was well educated about all cars and he was quite amiable. He an James met me on short notice and turned me over to knowledgeable Norman Munoz. Norman was well educated about all cars and he was quite amiable. He answered all questions during the test drive and was very quick so there was little waste of my time. Because the original offer by James was fair, I quickly moved to the completion phase where the gentleman had all my paperwork prepared in advance, and I was out the door promptly with my new Avalon. Thanks to all! More

Great Deal, Great Customer Service, Great new 2018 Tacoma Purchased a new 2018 Tacoma TRD Off Road Access Cab. I had an excellent buying experience at Koch33. Norman Munoz, my sales person, made every effort Purchased a new 2018 Tacoma TRD Off Road Access Cab. I had an excellent buying experience at Koch33. Norman Munoz, my sales person, made every effort to accommodate my requests and get answers to my questions from beginning to end. Negotiating price and learning about the new Tacoma from the sales manager, James Schramko, was an unexpectedly pleasant and informative discussion. Mike Burock took care of all the financial paperwork and did an AMAZING job working with me to get the desired extended warranty. I didn't realize how military friendly Toyota is as a company, and moreover by the individuals at Koch33. There are discounts to be had - if your military - go see these guys. Who knew that going thru an automobile buying process with a dealer could be so positive. They care about what their customers think and back it up with their actions. More

Great service! It’s all about the customer- beautiful facility, great service from beginning to end. I dealt with John Salvo who was very informative and kept me up It’s all about the customer- beautiful facility, great service from beginning to end. I dealt with John Salvo who was very informative and kept me up to date with the service being done. I would highly recommend Koch Toyoto. They know how to provide great service. No complaints every time I’ve been there. More

Efficient & Friendly Service This was my first service appointment & I was very impressed with the ease & efficiency. As I drove into the service bay, I was immediately greeted by This was my first service appointment & I was very impressed with the ease & efficiency. As I drove into the service bay, I was immediately greeted by a friendly person & instructed to go to the service desk associate whom explained the procedure. I was given an approximate wait time. I also asked for an additional service & because the part was in stock, they were able to accommodate me in a timely manner. I was impressed by the professional service. More

Bought a 2019 Rav4 We had a great experience at Koch 33 with Norman Munoz. He was very helpful and has great customer service. Norman was very knowledgeable of his produ We had a great experience at Koch 33 with Norman Munoz. He was very helpful and has great customer service. Norman was very knowledgeable of his product. Car shopping can be stressful and he made the whole experience very easy. I would recommend this dealership and this salesman. More

Excellent Oscar is one xxxx of a salesman and a great guy. He is very helpful and honest person. Oscar treated my wife and I like he knew us for many years. Eve Oscar is one xxxx of a salesman and a great guy. He is very helpful and honest person. Oscar treated my wife and I like he knew us for many years. Everybody we talked to at the dealership was very friendly to us. I would definitely recommend everyone I know to your dealership and most of all to Oscar. Once again thank you to ever help make this sale possible for me. More

Very low stress pleasant car buying experience. Reached out through internet - the online CSR connected me with Oscar. Oscar was great. Had the already car warmed up and ready to go for the test dr Reached out through internet - the online CSR connected me with Oscar. Oscar was great. Had the already car warmed up and ready to go for the test drive when I arrived on site (great since it was 10 degrees outside). Very friendly and genuinely interested in creating a good experience for buyer and seller. No pressure, very open and up front about the vehicle and what to expect with financing. Would definitely recommend Oscar and will definitely touch base with him for my next auto purchase. Very smooth and easy transaction with Mike for the financing part. Quicker than I thought it would be. Bonus: They have an Allstate agency on premises - just happens to be my insurer. I didn't have to go anywhere else for paperwork or follow ups. Car purchase/financing, DMV, insurance; all handled on site. They have this process down to an art. Easiest auto purchase in 30+ years. Good Vehicle, fair price, great team. More