Koch 33 Toyota

Very welcoming and satisfying experience Recently, I purchased my first car from Koch 33 and for a first time buying experience it was excellent. I want to thank Matt for doing all he can to Recently, I purchased my first car from Koch 33 and for a first time buying experience it was excellent. I want to thank Matt for doing all he can to get me the best deal possible. More

Very polite John was excellent took the time with me John was very mice but they couldn't reach what I wanted my payment yo be it was a used car and payment wad to high I got a brand new SUV for what I w John was very mice but they couldn't reach what I wanted my payment yo be it was a used car and payment wad to high I got a brand new SUV for what I wanted my payments to be. This is not John's fault at all. More

Rip off My fiancé and I were looking to trade in our 2011 Tundra for a newer model. We went to our preferred dealer first and got some prices that seemed inc My fiancé and I were looking to trade in our 2011 Tundra for a newer model. We went to our preferred dealer first and got some prices that seemed incredibly reasonable, but we would of had to order the truck and wait 8-12 weeks. Not wanting to wait we decided to go to Koch since they were the only dealer in the area with Tundras in stock. The sales guy was nice, friendly, and easy to deal with. When we decided on the model we liked we sat down to look at prices. The prices were astronomical compared what we saw at the first dealer. Koch was trying to get as much money out of us as possible. When I asked about the math for leasing, a finance guy came out to try and explain. His explaination was terrible (I'm sure because they were trying to rip us off) and when I kept asking questions he magically came down to a monthly price that was almost $200 less than the original. The whole process and the way the numbers were presented to us made me very uncomfortable. The next day when I called our sales guy to let him know we would be going elsewhere he said he understood. A few minutes later he called back and said he spoke with his general manager and was able to get the price where we wanted it to be. It was a tough decision to go there because I felt like they were trying to rip us off from the beginning, but since they had the truck in stock we decided to get it from Koch. I am still disappointed that that was the decision we made instead of going to a dealer I trusted and I do not plan to use Koch in the future. More

Customer service Staff performed admirably to complete the sale to my satisfaction. I had some constraints that required immediate attention. They covered all of them. Staff performed admirably to complete the sale to my satisfaction. I had some constraints that required immediate attention. They covered all of them. Great job. I couldn’t be happier. More

Red carpet service I got a walk through of the facility, all about there business, all they do, drink, if needed, a Starbucks in there facility, then they asked what you I got a walk through of the facility, all about there business, all they do, drink, if needed, a Starbucks in there facility, then they asked what you were looking for and brought the vehicle too you and then you test drove what you wanted.... very professional More

Excellent, informative sales staff We purchased a 2015 Toyota Tacoma served primarily by Heather Doll. She was friendly, very helpful and well informed. We are pleased with our purcha We purchased a 2015 Toyota Tacoma served primarily by Heather Doll. She was friendly, very helpful and well informed. We are pleased with our purchase and would recommend Koch 33 Toyota to others. More

Best experience ever This was the best car buying experience I have ever had. My wife and I were in a very tough spot and we needed a miracle. Heather Doll was the best ca This was the best car buying experience I have ever had. My wife and I were in a very tough spot and we needed a miracle. Heather Doll was the best car sales person I could have ever dealt with. She was blunt honest from start to finish and she did everything in her power to get the deal done for my wife and I. When we gave up hope Heather didn’t, she gave her all to pretty much save our lives. I was driving a car that I was literally scared to drive and needed out of and she got it done. After this experience and after the friendly people at Koch 33 Toyota I will never go anywhere else to buy a car. Thank you Heather and thank you everyone at Koch 33 Toyota. More

Best dealer experience out there! Outstanding customer service! Very helpful and knowledgeable salesmen and employees! Ive been to many dealers...but Koch was above and beyond the best Outstanding customer service! Very helpful and knowledgeable salesmen and employees! Ive been to many dealers...but Koch was above and beyond the best and most helpful Ive been to. I will gladly return in the future! More

She is simply the Best I have not purchased a car from heather yet but at some point I will. I have worked with heather at Best buy and she is very good at listening and hel I have not purchased a car from heather yet but at some point I will. I have worked with heather at Best buy and she is very good at listening and helping to understand customers needs and making strong recommendations. It is no wonder ahe is doing so well. I love her personality and her way of making the sale process easy and fun. More

If you want the best Heather is just that! She is the best sales person we have ever dealt with. All together my family has bought 3 cars from Heather and she works her tail off to get us the She is the best sales person we have ever dealt with. All together my family has bought 3 cars from Heather and she works her tail off to get us the best loan and deal. When we are in the market for another Heather will be the only person we will deal with! More