Koch 33 Toyota

Great experience Love the new tundra I got. They have better prices and everyone knows what they’re talking about ask for Norman he will take care of you. Love the new tundra I got. They have better prices and everyone knows what they’re talking about ask for Norman he will take care of you. More

Dealer was helpful, overall happy with experience I gave a 5 star rating because the dealer was very helpful. He answered all of my questions and concerns. He made sure that I drove away happy and sat I gave a 5 star rating because the dealer was very helpful. He answered all of my questions and concerns. He made sure that I drove away happy and satisfied. More

Did not have to wait long I told the salesman that I have other commitments at a certain time and he made sure that I got out at that time and I was happy I told the salesman that I have other commitments at a certain time and he made sure that I got out at that time and I was happy More

Excellent customer service I had a great car buying experience from Steve he was very laid back and not pushy. I felt very relaxed the whole time. I would recommend anyone who I had a great car buying experience from Steve he was very laid back and not pushy. I felt very relaxed the whole time. I would recommend anyone who goes to that dealership should ask to work with him. More

GREAT SALESMAN EQUALS GREAT EXPERIENCE . TOTAL SATISFACTION . SALESMAN WAS EASY TO RELATE TO AND VERY PERSONABLE . ALL OF MANAGEMENT WAS EXTREMELY HELPFUL AND EFFICIENT . THE TRIP FROM DALLAS TOTAL SATISFACTION . SALESMAN WAS EASY TO RELATE TO AND VERY PERSONABLE . ALL OF MANAGEMENT WAS EXTREMELY HELPFUL AND EFFICIENT . THE TRIP FROM DALLAS WAS WELL WORTH IT . THANK YOU . More

Appreciated the personal attention provided by John My satisfaction was the no pressure and genuine interest to find the right vehicle. Thanks John The dealership is well stocked with new vehicles. Tes My satisfaction was the no pressure and genuine interest to find the right vehicle. Thanks John The dealership is well stocked with new vehicles. Test drove several vehicles. More

Very welcoming and satisfying experience Recently, I purchased my first car from Koch 33 and for a first time buying experience it was excellent. I want to thank Matt for doing all he can to Recently, I purchased my first car from Koch 33 and for a first time buying experience it was excellent. I want to thank Matt for doing all he can to get me the best deal possible. More

Very polite John was excellent took the time with me John was very mice but they couldn't reach what I wanted my payment yo be it was a used car and payment wad to high I got a brand new SUV for what I w John was very mice but they couldn't reach what I wanted my payment yo be it was a used car and payment wad to high I got a brand new SUV for what I wanted my payments to be. This is not John's fault at all. More

Rip off My fiancé and I were looking to trade in our 2011 Tundra for a newer model. We went to our preferred dealer first and got some prices that seemed inc My fiancé and I were looking to trade in our 2011 Tundra for a newer model. We went to our preferred dealer first and got some prices that seemed incredibly reasonable, but we would of had to order the truck and wait 8-12 weeks. Not wanting to wait we decided to go to Koch since they were the only dealer in the area with Tundras in stock. The sales guy was nice, friendly, and easy to deal with. When we decided on the model we liked we sat down to look at prices. The prices were astronomical compared what we saw at the first dealer. Koch was trying to get as much money out of us as possible. When I asked about the math for leasing, a finance guy came out to try and explain. His explaination was terrible (I'm sure because they were trying to rip us off) and when I kept asking questions he magically came down to a monthly price that was almost $200 less than the original. The whole process and the way the numbers were presented to us made me very uncomfortable. The next day when I called our sales guy to let him know we would be going elsewhere he said he understood. A few minutes later he called back and said he spoke with his general manager and was able to get the price where we wanted it to be. It was a tough decision to go there because I felt like they were trying to rip us off from the beginning, but since they had the truck in stock we decided to get it from Koch. I am still disappointed that that was the decision we made instead of going to a dealer I trusted and I do not plan to use Koch in the future. More

Customer service Staff performed admirably to complete the sale to my satisfaction. I had some constraints that required immediate attention. They covered all of them. Staff performed admirably to complete the sale to my satisfaction. I had some constraints that required immediate attention. They covered all of them. Great job. I couldn’t be happier. More