Koch Bethlehem Ford - Service Center

Prompt, quick service, pleasant service personnel, explained FordPass issues that I was having and explained the warranty and other questions that I had about my car. explained FordPass issues that I was having and explained the warranty and other questions that I had about my car. More

Excellent service. I have used the car dealership since I bought my Ford Fusion for all maintenance and annual inspections. I am always treated well there. bought my Ford Fusion for all maintenance and annual inspections. I am always treated well there. More

Great and courteous service. Prompt service. Everything appeared to go well with a part recall replacement. Service people very courteous and prompt. I will be back for further services. Thank yo Everything appeared to go well with a part recall replacement. Service people very courteous and prompt. I will be back for further services. Thank you. Art Strzelecki More

Just had my car in for inspection and the service was prompt, professional, plus I didn't have to wait long. Everyone at the dealership was friendly and courteous. prompt, professional, plus I didn't have to wait long. Everyone at the dealership was friendly and courteous. More

I have been a customer since 2003 and keep going back. Great staff. Always go above and beyond. My appointments are always without issue. Any repairs or issues are explained in detail. Great staff. Always go above and beyond. My appointments are always without issue. Any repairs or issues are explained in detail. More

Steve is a great person in the service dept and always helpful great place! Ready for you from the time you walk in to the car is ready to leave helpful great place! Ready for you from the time you walk in to the car is ready to leave More

Always professional, explains in detail the results of their checking tires, belts etc. They are efficient and friendly. Would recommend this location to my friends. their checking tires, belts etc. They are efficient and friendly. Would recommend this location to my friends. More

Excellent service That’s all that needs to b said! Must Excellent service That’s all that needs to b said! Must say since last time in customer service has improved. Some salespeople still need to impro Excellent service That’s all that needs to b said! Must say since last time in customer service has improved. Some salespeople still need to improve. A little hello means an awful lot to a customer. More

Oil change So easy to get appointment. Brian gave me all the information needed to make the best choice. Stephen is always so friendly and makes paying the bill So easy to get appointment. Brian gave me all the information needed to make the best choice. Stephen is always so friendly and makes paying the bill easy. More

Courtney was absolutely fantastic! Kevin in service was also great in service. Helped me out right away with a code for a check engine light. Called Courtney and she sent us right in. S Kevin in service was also great in service. Helped me out right away with a code for a check engine light. Called Courtney and she sent us right in. She was off that day. Shes a great asset to your dealership. We will be back in a few months for a new escape. More