Koch Route 2 Toyota

Jermaine is awesome to work with! Everyone is professional & pleasant at Prime. ! I would go back & recommend to my friends & family. Thanks so much Tabitha professional & pleasant at Prime. ! I would go back & recommend to my friends & family. Thanks so much Tabitha More

Went to prime Toyota just to look into getting a car walked in and about a minute later saw Jenny Gray called her over to ask her a couple questions 2 hrs later me and the wife left with the car she wan walked in and about a minute later saw Jenny Gray called her over to ask her a couple questions 2 hrs later me and the wife left with the car she wanted. Jenny and Elmo made the whole deal so easy and laid back. The atmosphere there was great and will be going back again. Jenny and Elmo thanks again and also to the rest of the team at Prime Toyota thank you. More

Very nice and friendly throughout the process. Very pleased with the services provided and had cargax and other information readily available upon walking in to view the vehicle. pleased with the services provided and had cargax and other information readily available upon walking in to view the vehicle. More

Fast service, helpful and polite on the phone and in person. Was able to get a same day appointment at a time that was convenient for me person. Was able to get a same day appointment at a time that was convenient for me More

Prompt and efficient service as always by the service department. Jim takes personal interest in his customers and is incredibly accommodating to his customers needs. department. Jim takes personal interest in his customers and is incredibly accommodating to his customers needs. More

Alex and Luke were great to work with. They were very helpful, yet not pushy, in finding me the car I was looking for at a price that I was willing to pay. Even after the car was delivered, Alex was hap helpful, yet not pushy, in finding me the car I was looking for at a price that I was willing to pay. Even after the car was delivered, Alex was happy to help with any questions regarding the new vehicle. More

Friendly approach exhibited by the sales team. Ben was welcoming, warm, and listened carefully to understand what we need. He genuinely offered options and patiently shuttled back and forth to pick a vehi welcoming, warm, and listened carefully to understand what we need. He genuinely offered options and patiently shuttled back and forth to pick a vehicle for test drives. Realized that Ben was resettled as a refugee a decade back in the US. What a success story! He is an asset to the company. You should be careful of not loosing him. He has positive energy, constructive attitude to work, and passion to make a difference. People like him are a rare find in this neocapitalist world. More

Excellent customer service. The wait time for my vehicle wasn’t long at all. I will gladly return to route 2 prime Toyota in the future. wasn’t long at all. I will gladly return to route 2 prime Toyota in the future. More

Exceptional care for my vehicle in a comfy environment. James explained clearly what my inspection revealed, and what repairs were recommended. Excellent experience as always. James explained clearly what my inspection revealed, and what repairs were recommended. Excellent experience as always. More

The employee who serviced my truck was friendly and professional. The cafe area was awesome and I will be bringing my vehicle back to you professional. The cafe area was awesome and I will be bringing my vehicle back to you More