Kocourek Ford Lincoln

Love Our New Truck We are thrilled with the truck we found and your staff did a great job of educating us. They were professional, friendly and thorough and made sure w We are thrilled with the truck we found and your staff did a great job of educating us. They were professional, friendly and thorough and made sure we went home with exactly what we needed and wanted. More

Excellent Customer Service Shawn was very helpful and assured that all my issues were addressed. The waiting area was clean and inviting. The work was done quickly, faster tha Shawn was very helpful and assured that all my issues were addressed. The waiting area was clean and inviting. The work was done quickly, faster than was expected. More

Super Salesman Mike Bartels did everything he could to help me make my purchase happen. This is now the second vehicle that I have bought from Kocourek, and Mike ha Mike Bartels did everything he could to help me make my purchase happen. This is now the second vehicle that I have bought from Kocourek, and Mike has been excellent to work with on both vehicles. More

Great Effort I was in a time crunch, and Shawn made sure that I was able to get my truck taken care of and back to work on time. I was in a time crunch, and Shawn made sure that I was able to get my truck taken care of and back to work on time. More

Went in for an oil change and it was done in a timely manner I was not completely satisfied with the sales experience because I was overly pressured to buy an extended warranty. The service experience so far has I was not completely satisfied with the sales experience because I was overly pressured to buy an extended warranty. The service experience so far has been satisfactory. More

This is how it should be every time Scheduling the oil change appointment was a challenge. I suggest having dedicated staff to answer service department calls in a timely manner. You l Scheduling the oil change appointment was a challenge. I suggest having dedicated staff to answer service department calls in a timely manner. You likely have people going other places when they can't connect with a person. The oil change appointment itself was awesome. Got checked in quickly, completed in 35 minutes(fastest ever) and checked out quick also. More

oil change good service and knowable for care of my cars and letting when other service is due and getting my cars into the shop in a timely fashion good service and knowable for care of my cars and letting when other service is due and getting my cars into the shop in a timely fashion More

All 3 gentleman (from email, to test drive, through trade-in, during setup, and during financing) that helped us out were knowledgeable, respectful, and very professional! We had a small budget and t trade-in, during setup, and during financing) that helped us out were knowledgeable, respectful, and very professional! We had a small budget and they made us feel valued nonetheless. More

Super helpful and service oriented. Second vehicle we have purchased here, I wouldn't think of going anywhere else! Thank you for the great experience! have purchased here, I wouldn't think of going anywhere else! Thank you for the great experience! More

They always answer my questions thoroughly. They are on top of issues. They always inform me about what future repairs will need to be done. top of issues. They always inform me about what future repairs will need to be done. More