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Kocourek Ford Lincoln

Wausau, WI

3.9
776 Reviews

2727 North 20th Avenue

Wausau, WI

54401

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Showing 776 reviews

January 03, 2012

Pete Roth showed a personal interest, made great recommendations, made transaction go smoothly. He is what I would term a "personal care giver." He goes the extra mile to be sure everything is clea More

by recrump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Roth, Pete Roth
Jan 04, 2012 -

Kocourek Ford Lincoln responded

Thank you so much for this excellent review. We are pleased to learn you enjoyed working with Pete. He will be excited to hear about your visit. Our staff loves to do everything possible to make sure our customers are completely satisfied. We are happy to know we have achieved this goal with you. Once again, thank you so much for this great review. Your kind words are greatly appreciated. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

January 03, 2012

I purchased my second vehicle from Kocourek and contacted Pete Roth because of his attention to detail, his knowledge of the product and his overall professionalism that has made me a repeat buyer from him. More

by medeaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Roth, Pete Roth
Jan 04, 2012 -

Kocourek Ford Lincoln responded

On behalf of everyone at Kocourek Ford, I would like to thank you for this great review. Our staff strives for excellence and focuses on achieving 100 percent customer satisfaction. We want to be friendly, helpful, informative and honest. We are pleased to learn you enjoyed the service we have provided you. Pete will be happy to hear about your review. Thank you so much for this great review. We look forward to helping you again in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

January 03, 2012

The 2012 Edge is the second car I purchased at Kocourek this year the first was a 2012 Mustang Convertible. Great sales and service. It was a great experience. I have recommended Kocourek to friends and fa More

by jjcarlson7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Roth, Ray Carver and Bob Rowe, Raymond Carver, Bob Rowe, Pete Roth
Jan 04, 2012 -

Kocourek Ford Lincoln responded

Congratulations on your new Ford Edge and Mustang! They are incredible vehicles and we hope you continue to enjoy them. We are happy to know you enjoyed your experience at our dealership. We appreciate your business and look forward to helping you again in the future. Thank you so much for this five-star rating. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

January 03, 2012

Everyone hate to buy a new vehicle because of the cost and insecurity of the unknown. We had Pete Roth as a salesmen with our 2012 Edge purchase and all of that insecurity nonexistent. As a matter of fa More

by denniswendt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Roth, Pete Roth
Jan 04, 2012 -

Kocourek Ford Lincoln responded

Dennis, Thank you so much for this great review. We are very happy to know you enjoyed working with Pete. We are honored to have you as a customer and we very pleased to know you were completely satisfied with your experience. Pete will be happy to hear about your review. Thank you so much for your kind words and congratulations on your new Ford Edge. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

December 29, 2011

Allen was very helpful in helping me find the perfect car. Even though I did not have a high list of expectations, he took the time and effort to find a car that fit every need I had. He went through the More

by peanut812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Ward
Dec 29, 2011 -

Kocourek Ford Lincoln responded

On behalf of everyone at Kocourek Ford Lincoln, I would like to thank you for this five-star rating. Our staff works extremely hard to offer the very best in customer service and we are pleased to know you have noticed. Our staff enjoys creating a comfortable and enjoyable atmosphere for our customers. We are happy to know you were pleased with the service provided by Allen. He will be excited to hear about your visit. Thank you so much for your kind words and recommendation. They are greatly appreciated. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

December 18, 2011

My husband and I have purchased vehicles for over 35 years, and our experience at Kocurek Ford was the best we have ever had! Everyone was professional, gave of their time, and we never felt as if we we More

by frdsn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Eric, and Bob, Bob Rowe
Dec 19, 2011 -

Kocourek Ford Lincoln responded

We are extremely pleased and humbled by your review. We are certainly happy to have provided you with the best experience you have ever had. At Kocourek Ford, our goal is to achieve 100 percent customer satisfaction. We value our customers and treat them like family. We are pleased to know you enjoyed the service we provided you. We truly appreciate this review. Thank you so much for taking the time to share your experience with us. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

December 15, 2011

Easy to deal with. Mike Kohler was great.I made the deal over the phone from out of state. Mike told me the truck was everything it was, with out seening the truck I made the deal with him. he answered all More

by Tony 128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kohler
Dec 16, 2011 -

Kocourek Ford Lincoln responded

Tony, On behalf of everyone at Kocourek Ford Lincoln, I would like to thank you for this five-star review. We do everything in our power to make sure our customers' experiences are as easy and enjoyable as possible. Your experience was definitely unique and we are happy to know it was fun and satisfying. Mike will be happy to hear about your review. Once again, thank you for this great review. We look forward to helping you again in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

December 12, 2011

Excellent customer service and expertise. Mike made my buying experience a pleasant one. I can honestly say that I did not feel that way with some of the other dealer reps that I have met and conversed wi More

by hornerdem1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kohler
Dec 13, 2011 -

Kocourek Ford Lincoln responded

We are very happy to know you had a comfortable and enjoyable visit to our dealership. Reviews such as yours absolutely make our day. Thank you so much for your kind words. Our customers are valuable and we want to do everything in our power to make sure they are completely satisfied with their experience. Mike will be happy to hear about your visit. Again, thank you so much for your five-star rating and recommendation. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

December 11, 2011

Thanks to Aaron and the entire staff at Kocourek Ford. Thanks to Aaron and the entire staff at Kocourek Ford. Aaron helped us decide which truck package best suited our needs, and our budget! From servic More

by markstubbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Guenther
Dec 12, 2011 -

Kocourek Ford Lincoln responded

Mark, We truly appreciate this five-star review. Helping you was truly a pleasure. We are very pleased to learn you enjoyed the service we provided you. Aaron will be happy to hear about your review. Thank you so much for sharing your experience. If there is anything you need, please do not hesitate to contact us. We would be more than happy to help you. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

November 17, 2011

I was very pleased with the recent service appointment. Jose was very polite and went above and beyond what was expected to ensure that my service experience was a 5+ rating. The repairs were completed in More

by Jberkley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 18, 2011 -

Kocourek Ford Lincoln responded

On behalf of everyone at Kocourek Ford, I would like to thank you for this wonderful review. Our staff takes great pride in its ability to provide 100 percent customer satisfaction. Through our actions, we want our customers to know they are valued. We truly appreciate your business and will work hard to continue to offer you the best in customer service. Jose will be happy to hear about your review. Once again, thank you for this five-star rating. We look forward to helping you again in the future. Regards, Keith Kocourek - Owner kk@kocourekchevrolet.com

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