Koenig Subaru

Very caring to needs of customer-Super helpful and attentive to the customers- Recommended to my friends attentive to the customers- Recommended to my friends More

Mechanic installed the wrong part, which began to cause problems with the brake. When we returned the car, they still didn't realize they installed the wrong part and, instead, charged us for more work. Th problems with the brake. When we returned the car, they still didn't realize they installed the wrong part and, instead, charged us for more work. The brakes felt weird, so instead of going back there, we did a 'blind' brake test at a different company. This company discovered the actual problem and fixed it, and then had to redo the repair work we were charged for by Koenig. Koenig paid for the bad work they did, but refused to pay for the repairs we had done by the other company stating, "You should have come back here for the work." SERIOUSLY???? Your mechanic screwed up! We had absolutely no faith in your ability to make it right. AND we're talking about our brakes! Koenig is lucky we didn't have an accident! More

Really had a first rate experience with Koeing Subaru when we recently purchased our new Forester. We had personal attention from Bill Koenig and the whole process could not have been smoother. Covid sup when we recently purchased our new Forester. We had personal attention from Bill Koenig and the whole process could not have been smoother. Covid supply chain delays were dealt with and the vehicle arrived even a little earlier than we had hoped. We love the car (our second Forester, and the fifth Subaru within our extended family). Highly recommend these folks to help. More

Just bought a 2017 nissen Sentra used. Received 1 key 1/4 tank of gas, bad windshield wipers, and dirty. Paid over 17k cash. Received 1 key 1/4 tank of gas, bad windshield wipers, and dirty. Paid over 17k cash. More

The staff is helpful and responsive. The only drawback is having to travel to Port Angeles. It’s worth it right now. I know that my car is in good hands when I take it to the Koenig The only drawback is having to travel to Port Angeles. It’s worth it right now. I know that my car is in good hands when I take it to the Koenig Dealership. More

Just ordered and purchased a new 2021 Forester Touring exactly the way we wanted it and was thrilled with the easy process with this dealership. I was always able to get a call back when I had questions d exactly the way we wanted it and was thrilled with the easy process with this dealership. I was always able to get a call back when I had questions during the process. It was a challenge to find a car during Covid times that wasn't wildly overpriced. So thrilled with the service that we happily drove the 180 miles roundtrip to do business with this agency and I expect to do more business with them in the future. This was my first Subaru...my sons have and love them since they are super safe cars. Thanks Koenig for a job well done! More

I took my Subaru Crosstrek in for the 60,000 mile service. I live about 1 1/2 hours away from the dealership. When I got home, I noticed that there was a burning smell and smoke coming from the engin service. I live about 1 1/2 hours away from the dealership. When I got home, I noticed that there was a burning smell and smoke coming from the engine. I immediately called the service department about 10 minutes before closing. Justin was working with us to try to figure out what was going on. After going through his suggestions it appeared that there was an issue with the oil filter. Now it was after closing,so I sent a text thinking that we would solve the problem the next day. About 15 minutes later Justin called and said that he was on his way to our house to evaluate the problem. He came with a new oil filter. He found a pine needle in the gasket which caused a leak. Justin definitely went above and beyond to take care of our car. I will recommend this dealership/service to anyone who wishes to have great service. Thanks again Justin for the excellent service. We are very appreciative. More

We have purchased two other Subarus at this dealership so we’re very familiar with the owner and the service very pleased with it David was the one that sales person that we dealt with the most and he was ju we’re very familiar with the owner and the service very pleased with it David was the one that sales person that we dealt with the most and he was just very professional full of information just easy-going it was like it was a great deal. More

I have always had wonderful satisfaction in my service experience and results with this dealership until now. Had service to resolve an intermittent issue with starting. They ended up replacing the bat experience and results with this dealership until now. Had service to resolve an intermittent issue with starting. They ended up replacing the battery. This did not fix the problem. Apparently i will have to wait until i have a catastrophic failure for it to be diagnosed. Sadly, my new car warranty has run out in the mean time! More

Great car, fantastic staff and a very pleasant experience. This is my first Subaru, have only had it two days and it's great. Won't be my last. Thank you Nadean, great job. experience. This is my first Subaru, have only had it two days and it's great. Won't be my last. Thank you Nadean, great job. More