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Koepp Chevrolet - Service Center

La Vernia, TX

4.6
40 Reviews
Call Service Center (877) 476-6151

40 Reviews of Koepp Chevrolet - Service Center

Sort by
September 17, 2025

As always excellent service and work is completed in a timely manner. Car is always clean. More

by lpursley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake True
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

Koepp Chevrolet responded

Thank you so much! We’re glad to hear you consistently receive excellent service and timely work from our team. It’s also great to know your car comes back clean — that extra care is important to us. We appreciate your loyalty and look forward to serving you again at Koepp Chevrolet!

September 07, 2025

It was great service with my traverse in for service. The battery went out and was covered under warranty. They got me in and out in a day. More

by Hurd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Koepp Chevrolet responded

Thank you for your 4-star review and for trusting us with your Traverse! We’re glad we could get your battery taken care of under warranty and have you back on the road the same day. We appreciate your feedback and look forward to serving you again.

September 05, 2025

THEY did a fantastic job, thank you! It always a pleasure doing business with ya'll. More

by ofantastic236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Koepp Chevrolet responded

Thank you for the 5-star review! We’re thrilled to hear that you had a fantastic experience. It’s always a pleasure serving you, and we look forward to seeing you again!

September 05, 2025

Service is good sales have only had two experiences hoping not to have another they sold me a lemon truck More

by rja11197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Koepp Chevrolet responded

Thank you for your feedback. We’re glad to hear you’ve had good service experiences, but we’re very sorry to learn about your concerns with your truck purchase. That’s not the experience we want for our customers. Please reach out to us directly at 830-253-8000, so we can learn more and work toward a resolution.

September 02, 2025

Koepp Chevrolet in La Vernia Texas is very professional on all levels sales department to the service department. I will always use them!!! More

by keithdc22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Mikolajczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Tedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Springs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Trussell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake True
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2025 -

Koepp Chevrolet responded

Thank you, Keith! We’re honored to be your go-to dealership and are so glad you’ve had professional experiences across both our sales and service departments. Your trust means a lot to us, and we’ll continue working hard to earn it every time you visit Koepp Chevrolet in La Vernia.

August 31, 2025

This dealership has been able to schedule and complete oil changes and maintenance for my 2019 Colorado for years. They are professional and courteous. Hope to use there services for years to come. More

by GBOUBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2025 -

Koepp Chevrolet responded

Thank you so much! We’re honored to have taken care of your 2019 Colorado’s oil changes and maintenance over the years. Our team prides itself on being professional, courteous, and consistent, and it means a lot to know you plan to continue using our services in the future. We appreciate your loyalty to Koepp Chevrolet!

August 27, 2025

Jessica is awesome! I have always had a great experience dealing with Koepp Chevrolet’s service department. More

by bkaitner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Koepp Chevrolet responded

Thank you so much! We’re glad to hear you’ve always had great experiences with our service department and that Jessica has taken such good care of you. She’s a true asset to our team, and we’ll be sure to share your kind words with her. We appreciate your loyalty to Koepp Chevrolet!

August 27, 2025

I was impressed by how fast the service was. Smooth process and my vehicle was ready by the end of the day More

by sandys1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Koepp Chevrolet responded

Thank you for the 5-star rating! We truly appreciate your support and are glad you had a great experience at Koepp Chevrolet. Our team is always here to help with any of your vehicle needs, and we look forward to serving you again!

August 21, 2025

We bought our Chevy traverse in 2016 n have been very satisfied ! She’s still being good for us ! More

by kountrygrl44
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jessica Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake True
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2025 -

Koepp Chevrolet responded

Thank you so much! We’re thrilled to hear your Chevy Traverse from 2016 is still running strong and keeping you satisfied. It means a lot to know we’ve been a part of your journey for so many years. We appreciate your loyalty and look forward to helping with any of your future vehicle needs!

August 15, 2025

Always quick and reliable service. Jessica is always pleasant to deal with. Scheduling is a plus. No waiting around for your turn. More

by opsisite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2025 -

Koepp Chevrolet responded

Thank you for the great feedback! We’re glad to hear you can always count on quick, reliable service and that Jessica makes each visit pleasant. We’re also happy our scheduling process helps you avoid long waits — we appreciate your trust and look forward to seeing you next time!

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