Joe Mayes
Joe Mayes at Koepp Chevrolet

Joe Mayes

Certified Sales Advisor

Koepp Chevrolet

13221 US Highway 87 W
La Vernia, TX 78121

Contact Me
4.8
22 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

3 yrs, 5 mos

Languages Spoken

English English

4.8

22 Reviews

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22 Reviews of Joe Mayes

June 11, 2026

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Employee Rating

Friendly staff, knowledgeable on vehicles on lot, got us the best deal! Quick and easy process, new vehicle was waiting for us when we completed. More

by britabroad71
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Trussell

June 07, 2026

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⭐⭐⭐⭐⭐ I recently purchased a 2024 Chevrolet Silverado 2500HD Diesel from Koepp Chevrolet in La Vernia, Texas, and the entire experience exceeded my expectations. From the moment I arrived, the staff w More

by garylherring
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

May 28, 2026

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Great experience! Koepp is a wonderful dealership. Impressed with staff and management. Pricing competitive. They made buying our new suburban a great event. More

by sczepanikj
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derrick Trussell , Eric Koepp

May 27, 2026

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Very pleasant experience. Great service and great family atmosphere. Will do business again at Koepp More

by mindi.scogin
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Recommend Dealer
Yes

May 25, 2026

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I was treated well and Rene really helped me with getting my Trax . He was very helpful to me and got me the best deal. He worked with me and I was very satisfied. More

by muneca7806
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sheldon Mikolajczyk, Derrick Trussell , René Derick Lambardia

May 15, 2026

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Joe was great, very detailed in vehicle description. Spent alot of time with me so I can feel comfortable with my purchase. My vehicle had transmission issues. But I don’t hold anyone responsible for wh More

by ray.navarro111
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
May 19, 2026

Koepp Chevrolet responded

Thank you so much for the thoughtful review! We’re glad Joe took the time to make sure you felt comfortable and informed throughout the process. We also truly appreciate your understanding regarding the transmission issue and are thankful for the opportunity to help. Your trust and positive attitude mean a lot to our team at Koepp Chevrolet.

May 12, 2026

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Was a great experience, everyone who helped us were very knowable. Would recommend to anyone More

by raymondcoronado68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2026

Koepp Chevrolet responded

Thank you so much! We’re glad to hear you had a great experience and that our team was knowledgeable and helpful throughout the process. We truly appreciate your recommendation and your trust in Koepp Chevrolet!

April 13, 2026

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The service department was amazing. Got me in and out at a timely fashion. Jessica always does an amazing job. More

by rlambardia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Koepp Chevrolet responded

Thank you so much! We’re glad to hear you had an amazing experience with our service department and that everything was handled quickly. Jessica will be happy to know she continues to take great care of you. We truly appreciate your trust in Koepp Chevrolet!

November 25, 2025

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Great experience! The entire team was friendly and helpful during the entire process. Would highly recommend using Koepp Chevrolet for your vehicle purchase needs. More

by claypivo
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Mikolajczyk, Derrick Trussell , Madison Springs, Edward Tedford

Nov 26, 2025

Koepp Chevrolet responded

Thank you for the great review! We’re glad you had a friendly and helpful experience from start to finish. We truly appreciate your recommendation and are grateful you chose Koepp Chevrolet for your vehicle purchase. Enjoy your new ride, and we’re here anytime you need us!

November 19, 2025

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Was lied to about what was in codes at the end. Things also happened during the deal and I don't believe I was told the whole truth throughout the sale. We were rushed the entire time from Joe and More

by kassie.martinez92212
Recommend Dealer
No

Other Employees Tagged: Joe Mayes

Nov 19, 2025

Koepp Chevrolet responded

Hi Kassie, Thank you for sharing your feedback. I’m very sorry to hear that you feel the process was rushed and that there were concerns about communication during your purchase. That is not the experience we want anyone to have at Koepp Chevrolet. I was not present when the vehicle was delivered, but I did speak with your husband on Monday morning and let him know that if either of you were unhappy with the deal or the vehicle, you could bring it back that day. He chose to keep the vehicle, and we honored that decision. Due to your specific situation, we only had one lender that was able to approve the financing, and we worked within those terms to complete the sale. I understand that this experience has left you disappointed, and I do take that seriously. If you would like to go over the numbers, financing, or any part of the transaction in detail, I am more than willing to do that with you directly. Please feel free to contact me at (830) 253-8000 so we can talk through everything together. Doug Wood, General Manager Koepp Chevrolet

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