Koeppel Hyundai

Two thumbs up. Hands down. Michael at Long Island City Hyundai showed attention to detail while providing friendly customer service. Made the whole experience enjoyable. And I love my new ride! Hyundai showed attention to detail while providing friendly customer service. Made the whole experience enjoyable. And I love my new ride! More

I visited the Long Island City Hyundai this morning not sure of what the outcome would be. I had doubts that I would walk out with a car even though my colleagues kept telling me that this is going to hap sure of what the outcome would be. I had doubts that I would walk out with a car even though my colleagues kept telling me that this is going to happen. I was first introduced to Roberto Castillo by my co-worker and as I spoke with him fears and doubts started to disappear from. My co-worker kept saying to me that ' don't worry, when my guy is done with you, you are going to walk out with a brand new car. And this I did!. I am extremely pleased and satisfied about my deal that I signed and know that I would not have gotten it anywhere else. Thanks to Roberto Castillo ! More

Richard was very professional and courteous and helped me and my family in picking a car that fit our needs. I would recommend him as well as the dealership. He explained everything about the cars and answer and my family in picking a car that fit our needs. I would recommend him as well as the dealership. He explained everything about the cars and answered all our questions. He worked with us to give us a great deal. More

i was able to get a good price and Mr. Lustig accomodated me. There were only two choices when it came down to the color of the Satanfe, but i like it and Mr. Lustig had charisma. I will recommend to others. me. There were only two choices when it came down to the color of the Satanfe, but i like it and Mr. Lustig had charisma. I will recommend to others. Hyundai is a good car, i had one Santa Fe and that was my main motive to continue with the same car. 4 cylinders, less gas and on a SUV. More

I recently purchased a Harbor Metallic Gray 2013 Hyundai Sonata LTD toward the end of May. From the moment I walked in the entire staff was courteous, friendly and above all knowledgeable about their produc Sonata LTD toward the end of May. From the moment I walked in the entire staff was courteous, friendly and above all knowledgeable about their products. Michael Romano took the time out to price out a number of vehicles I was interested with all the available financing options in order to get me the best deal. Answered all my questions and took the time to explain everything in detail to ensure that I fully understood what was being presented to me. Using my budget for monthly payments among other items Mr. Romano left me with all the information I requested and allowed me to take time to myself to come to a decision. I was SOLD! Out of all the dealerships I visited in Queens LIC Hyundai really cared about me not just a sale. Felt refreshing. Mr. John Parhami explained the contract, financing options and made sure all the paperwork required was filled out accurately. Double checked everything and ensured that once the vehicle was delivered to me he explained a number of the features. Sent all the required paperwork to Hyundai and my insurance carrier and called me to notify me that everything was okay and to check if everything was good with the car. The entire process was quite painless and I didn't even feel that I just purchased a NEW CAR! Mr. Mohammad Khan is the Operations Manager for the dealership. He took time out to walk me through the process as this was my first car purchase. The entire staff carries the quality & customer driven attitude as upper management. It clearly shows!! He brought the car to the front of the dealership, licensed, washed and ready to go. I highly recommend this dealership. Visit a few others and stop by here towards the end you will understand what myself and other customers already know. This is the place to get your new Hyundai. Enjoy~ More

My experience at buying a car here was great! Couldn't have asked for a better team than John Parhami and Oscar Sanchez. The whole process was very fast as well as easy. Not to mention, the price Couldn't have asked for a better team than John Parhami and Oscar Sanchez. The whole process was very fast as well as easy. Not to mention, the price was amazing itself. Thank you! More

My experience was awesome in Long Island City Hyundai. I was not clear about what car I wanted. David was extremely helpful professional and knowledgeable so I made the right decision. Now, I am a happy own was not clear about what car I wanted. David was extremely helpful professional and knowledgeable so I made the right decision. Now, I am a happy owner of 2013 Santa Fe. Thank you David. More

Purchased an used car and I was experiencing mechanical problems afterwards. Contacted the dealer for the warranty coverage and no one was returning my calls. Horrible aftercare service for an used car, problems afterwards. Contacted the dealer for the warranty coverage and no one was returning my calls. Horrible aftercare service for an used car, also please make sure that you have entire costs outlined before you negotiate the price. They have hidden fees which makes up the discounts that you've worked on. More

After checking out other dealerships and hearing negative reviews, I was very pleased of the straightforward and no nonsense price negotiations at LIC Hyundai. They honored my TrueCar quote without hesitatio reviews, I was very pleased of the straightforward and no nonsense price negotiations at LIC Hyundai. They honored my TrueCar quote without hesitation and competitively price matched a previous dealer quote. Although I stopped by in the last two hours before closing, John was still able to provide a test drive around the neighborhood, information and a good price. I also worked with Oscar who was also very straightforward during the contract signing and didn't sell me anything more than I had asked for the following day. They gave me the time to think and calculate everything before signing my purchase which was pressure-free and considerate. There were no hidden fees and last minute sales pitches. I highly recommend LIC Hyundai especially for those who've had bad experiences on previous car purchases. It's unfortunate that car dealership stereotypes are mostly negative and stressful. But LIC Hyundai is definitely one that stand out better than the rest! Thanks John and Oscar for making a believer out of me that honest and helpful car salesmen still exist! More

I went to LIC Hyundai to browse new cars and ended up buying. With the service there was outstanding. Debbie Aslam provided me with the best customer service. She treated me as if I were a friend with lo buying. With the service there was outstanding. Debbie Aslam provided me with the best customer service. She treated me as if I were a friend with lots of respect. I would recommend anyone to this place especially to see Debbie. Great customer service very knowledgeable and knows what she's doing. She found the best car that fit my budget would recomend debbie as a best car dealer. She takes her time no rush or try to sale you something that you would regret. Thanks Debbie More