
Koeppel Hyundai
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The beginning was not so great when I started dealing with another salesman (I was about to switch to another dealer), but it all changed when I switched to Debbie. She was straight forward and honest w with another salesman (I was about to switch to another dealer), but it all changed when I switched to Debbie. She was straight forward and honest with me. She put me at ease that I could put my guard down. Israel, her manager, was also very friendly. The financial manager, however, could use some additional customer relations training. The service department, however, was the best and friendliest I ever dealt with. They not only corrected all the problems with the used car I was buying but also gave me a loaner while my car was being serviced. Thanks to Debbie and Tia Hamilton. More
This review is ONLY for Francisco and Igor, I've elected not to include my Finance Department experience. At first it seem like I was clashing a lot with Francisco, a lot of back and forth. But he elected not to include my Finance Department experience. At first it seem like I was clashing a lot with Francisco, a lot of back and forth. But he was proffesional through out the whole process, which I appreciated a whole lot. At one point towards the end, Igor, the manager, had to get involved and he too was very proffesional about it. So in the end I was happy with my dealings with Francisoc and Igor. Thanks. More
This dealership is honest and reliable. There were no sales games played . Just an honest and fair price and honest dealings with excellent and friendly service. sales games played . Just an honest and fair price and honest dealings with excellent and friendly service. More
An outstanding dealership !! Everyone was extremely courteous, personable, and professional. All of the personnel in both the sales department as well as the service department , extended themselves courteous, personable, and professional. All of the personnel in both the sales department as well as the service department , extended themselves in every way to see that the concerns of the customer were addressed. All of the personnel at Long Island City Hyundai made the " new car buying experience " an absolute pleasure. I could not have been more pleased with the service and attention I received by all the staff who assisted me. I highly recommend this dealership to anyone in the market for either a new or used vehicle. More
My husband and I just purchased our first Hyundai and all we can say is Luv it, Luv it wouldn't trade our 2013 Santa Fe Sport for anything else. Our whole experience with Long Island City Hyundai was great we can say is Luv it, Luv it wouldn't trade our 2013 Santa Fe Sport for anything else. Our whole experience with Long Island City Hyundai was great especially our sales person Mr. Valderrama. He was very understanding about our needs and what we were looking for and also took the time and patience to work with us till we were completely satisfied. This dealership Rocks!!!! More
I bought a 2010 Hyundai Accent, which I'm so far very happy with. I told David what I was looking for (economy commuter car with great mpg) and the total price I needed. He showed me a few, we test dro happy with. I told David what I was looking for (economy commuter car with great mpg) and the total price I needed. He showed me a few, we test drove, and that was it. I'm happy with the Accent. I had researched Hyundai models before going in and had a good idea of Blue Book value so I was pretty confident that I was getting a good deal. David's a good guy! More
Jinny did an excellent job on helping me get my very first brand new car. As a first time buyer, I was expecting a lot of pressure and anxiety. But Jinny made it look like it's just easy and guided me t first brand new car. As a first time buyer, I was expecting a lot of pressure and anxiety. But Jinny made it look like it's just easy and guided me throughout the process. She helped me identify the right car based on my credit score and getting an approval from the banks is not as hard as I thought. She's not like other sales people out there who harasses you. Jinny will give you enough room to breathe and enough time to decide which is a big deal during the process. If ever I'll get another car or any of my family and friends will need one, I won't hesitate and recommend Jinny to them. I know she'll take care of them like how she took care of me. More