Koeppel Hyundai

David was very friendly, but most of all very professional! He knew and understood exactly everything my husband and i needed and he treated us very politely. He explained everything about the ca professional! He knew and understood exactly everything my husband and i needed and he treated us very politely. He explained everything about the car from our first meeting, that's why he close the deal from our first meeting with him! He made us feel very comfortable and "secure" about our choice. The overall experience was GREAT. He is one of the best car specialist that we have met in the United States because he can understand the needs of the customer. More

Michael Renaud is a very nice salesperson. He is very helpful and knowledgeable. I give him 5 stars!!!! All the staff at Long Island City Hyundai are Extremely Nice!!! helpful and knowledgeable. I give him 5 stars!!!! All the staff at Long Island City Hyundai are Extremely Nice!!! More

We dealt with Wendy Sorroza via phone, she set up the appointment for us to come in and see cars and talk car loan. Wendy put us in the very capable hands of Magaly Leiva. Magaly took the time to talk wi appointment for us to come in and see cars and talk car loan. Wendy put us in the very capable hands of Magaly Leiva. Magaly took the time to talk with us and listened to our special needs. My husband is disabled and we need a reliable, dependable, and roomy car. We had our hearts set on an affordable SUV. Our thought was that an SUV would meet our needs. Our concern was price and payment. Magaly checked on availability and showed us exactly the type of car we wanted. She found just the right SUV's that met our needs. She kept us informed every step of the way during the process. Magaly set up the insurance also. She found us the best price on insurance. She really understood that we are on a fixed income, we have special needs (disabled adult), and that we did not wish to buy an other's car issues. We were able to drive away with the perfect purchase. We bought a 2012 Hyundai Santa Fe. It has plenty of room for a wheel chair, shopping, and family. I foresee a few happy and comfortable road trips this summer. Wendy Sorroza checked every step of the paper work. She followed up with a tx to check in and see how our experience was. Wendy wanted to make sure we were content and happy with the whole process and with our car. The ladies made us feel comfortable. They answered all our questions and put at ease our fears. They explained all the paper work and insurance info. We felt almost like we were dealing with family by the time we left the dealership. We will highly recommend the Long Island Hyundai/Mitsubishi dealership. Mr Israel Viloria (Manager) supervises and keeps all his personel informed so that they can provide the best service to us, the customers. He made himself available to us for anything. He went over all the paper work as we signed. This was the most stress free car shopping we have ever experienced. Thank you for making it so. Ralph & Maria Miranda More

From the moment I walked in with my wife to browse at the cars and with tons of questions, David Rutkay made us feel like at home. He really knows his stuff. He got me the best deal that all my family and fr cars and with tons of questions, David Rutkay made us feel like at home. He really knows his stuff. He got me the best deal that all my family and friends are still at Awe. last time I bought a new car was 27 years ago, and ever since I've been afraid of the whole new car buying experience. I tried a few months ago to buy or lease a new car from other Manufacturers but every time I would end up leaving more confused and more questions unanswered. With Mr.Rutkay, every question had the right answer, even my wife who is so picky left happy. no pressure to buy or lease, just honest numbers and deals that I just couldn't let it go this time. I ended up leasing just the right car for myself and family. Saturday morning I arrived and was out in like 30 minutes, Car and all paperwork was ready just like I had requested from David. Even Oscar Sanchez, the Finance Manager put everything aside to get me out cause I was short on time. David sat in the car and explain everything about the car, from the AC to the radio and even road side assistance from Hyundai. Even "Mike" the Sales Manager came outside to shake hands and make sure the car was ready. Thank you to the Finance Manager, Oscar Sanchez and Specially, David Rutkay, Hyunday Certified Specialist. I Would definitely recommend this place to my family and friends. More

If they offer lower prices on the internet, dont fall for it... You will never realize how they make it a point to squeeze additional 1000-2000 dollars from your pocket which you will never realize.Also in m it... You will never realize how they make it a point to squeeze additional 1000-2000 dollars from your pocket which you will never realize.Also in my case few promises were kept and most werent. In short 1. The dealer promised to Provide toyota Servicing before delivery and then i agreed to the deal - Never did it. 2. The dealer took additional 790 dollars more than what we all agreed to in the deal - didnt kept their promises and not reimbursing the money now. 3.Charged 460 dollars from me for new number plates. I believe it takes 50-60 dollars for new number plates. I had an old car which i could have always transferred my new plates... made fool of my ignorance. 4. Overall charged a lot more money than what i had expected. I never expected to land up taking a bigger loan amount. 5. Promised full service change and now saying only oil change i will never be recommending this dealer to any friend or known people in the future and would suggest to any known people to stay away from them so that people dont get tricked.. My name is Sandeep Dasgupta and i bought a 2009 Venza from this dealer. More

I couldn't have asked for a better experience while purchasing my first car. Very professional, informative and honest. I recommend this dealers services to all. purchasing my first car. Very professional, informative and honest. I recommend this dealers services to all. More

DAVID RUTKAY AND OSCAR SANCHEZ WERE HELPFUL , KNOWLEDGEABLE,PLEASANT,AND TOTALLY PROFESSIONAL. I WOULS HIGHLY RECOMMEND THESE GUYS TO ANYONE LOOKING FOR AN AUTO. THANKS FOR YOUR ASSISTANCE JOH KNOWLEDGEABLE,PLEASANT,AND TOTALLY PROFESSIONAL. I WOULS HIGHLY RECOMMEND THESE GUYS TO ANYONE LOOKING FOR AN AUTO. THANKS FOR YOUR ASSISTANCE JOHN YACOVONE More

This was my first time leasing a car and contrary to my preconceived notion about dealerships,I had a wonderful experience with the Hyundai staff. Considering I'm what you call a virgin to the leasing worl preconceived notion about dealerships,I had a wonderful experience with the Hyundai staff. Considering I'm what you call a virgin to the leasing world, let alone a woman, which can be very intimidating entering a "green vulture's playground",I was very pleased to find myself cradled in the arms of Alain Lustig, Mike D'andrea and Oscar Sanchez. Mike ,one of the managers,made me an offer I couldn't refuse, and me being Sicilian, you don't say no. Within a couple of hours I was in my new veloster. Alain, my angelic, blue eyed, sweetest sales specialist was a breeze to work with,he is very personable, funny and has an easy going way about him that makes you feel very comfortable. Once you meet Alain you are rest assured that you're in good hands. You can read it in his eyes that he will try the best to his ability to help you get what you want and need a.s.a.p. without the B.S and hidden fees!! And now the finance manager,Mr.Oscar who concludes the deal. He was very helpful, and may I add humorous, in explaining and compressing multiple paperwork into lamens term. I feel confident in my decision in chosing hyundai l.I.c. a couple of words to describe them:Personable,empathetic,professional, straight forward, customer care competent and fun because they made me ring a bell haha and they all cheered and congratulated me and made me feel special!:-D Thanks Hyundai! More

Francisco was very professional and corteous and friendly. He made the experience of purchasing a new car a pleasure. He worked the best deals he could. I would recommend more people to him. friendly. He made the experience of purchasing a new car a pleasure. He worked the best deals he could. I would recommend more people to him. More

David was very helpful in finding, a new driver like me, the perfect car. He offered all the available incentives. The whole process was smooth, efficient and pleasant. the perfect car. He offered all the available incentives. The whole process was smooth, efficient and pleasant. More