Koeppel Hyundai

Alain was very helpful and informative. He took his time with us and made sure we got the best deal. He listened to our needs and helped UA find the best car within our price. with us and made sure we got the best deal. He listened to our needs and helped UA find the best car within our price. More

Alain and Michael worked with us to find out exactly what we wanted and find us the best deal given our budget. After purchase, they spent time thoroughly reviewing the vehicle with me so that i was able to we wanted and find us the best deal given our budget. After purchase, they spent time thoroughly reviewing the vehicle with me so that i was able to use my bluetooth and figure out how to turn on the simplest things in the car. I would HIGHLY recommend visiting them if you are looking for a car. More

From the moment I began communication with this dealer they were informative and honest at all times. They treated me as well as I expected. The price they quoted was exactly the price I paid. they explai they were informative and honest at all times. They treated me as well as I expected. The price they quoted was exactly the price I paid. they explained all aspects of the vehicle and the loan to my wife and myself. I have bought two other new cars in the past 4 years at two different dealerships and the level of professionalism displayed by this dealer far surpassed the others. I would recommend this dealer to anyone looking for a new car. More

I had some issues with a car I purchased. Everyone I dealt with was professional, understanding and courteous. Michael Romano really stepped up and helped which I greatly appreciated. dealt with was professional, understanding and courteous. Michael Romano really stepped up and helped which I greatly appreciated. More

We went to Long Island City after a frustrating experience with another dealer. We worked with Francisco who was excellent from the minute we first starting working with him and went over and beyon experience with another dealer. We worked with Francisco who was excellent from the minute we first starting working with him and went over and beyond what most dealers do. I first got in contact with Francisco by starting a chat conversation on their website. We ended up speaking on the phone and he let me know that a car meeting my criteria was arriving on the truck that day. We were a little skeptical bc we've heard that "oh it's just arriving on the truck" speech before, but Francisco assured us it would be there and that he would let us know as soon as the car arrived. When it did arrive, he sent us pictures via text, and said he would be able to match the price given to us by the other dealer. The experience when we went to pick up the car was great as well. We were treated like VIPs, and made to feel really comfortable about our purchase. It was at this time that we also worked with Kevin, who gave us the run-down about the features of the car. He was extremely patient and spent a lot of time talking with us. When we left we got to chat with the floor manager, Jordan, for a bit who was also extremely nice. To top off our great car-buying experience, we also got a call from Francisco a couple days later just as a follow up to make sure everything was ok, and to let him know if we have any questions. Now, that's what I call customer service! More

If i had one word to sum up overall work ethic, determination, and level of care and concern for my buying experience and relationship with my car it would be Epic determination, and level of care and concern for my buying experience and relationship with my car it would be Epic More

LIC Hyundai made my new lease experience wonderful. They made it easy for me by helping me do most of the deal over the phone and online. They gave me a great price and Marc was extremely thorough going ov made it easy for me by helping me do most of the deal over the phone and online. They gave me a great price and Marc was extremely thorough going over the features of my vehicle. I would highly recommend them to anyone looking for a knowledgeable, customer focused dealership. More

The end of my previous Hyundai lease was drawing close and I was a little uneasy about what to do. Francisco called me, before I could contact them, to let me know he would work with me to make an easy t and I was a little uneasy about what to do. Francisco called me, before I could contact them, to let me know he would work with me to make an easy transition to another lease if I wanted it. He made the whole process so stress free for me, as well as working with me on lease terms, pricing, etc. This was my fourth Hyundai Sonata and my second from Francisco Valderrama and the experience was great! I would, will and am recommending Francisco and LIC Hyundai to everyone. Thank you LIC Hyundai for making an experience I was dreading turn out to be one that I am still in awe of! Francisco you are wonderful. More

FRANCISCO VALDERRAMA is extremely knowledgeable , courteus, friendly ,thorough and very profesional.he helped me to find the best decision for lease o buy my new car.after the all explanations for th courteus, friendly ,thorough and very profesional.he helped me to find the best decision for lease o buy my new car.after the all explanations for this excelent sales man , FRANCISCO VALDERRAMA . finally took my own decision base in his magnificient help, obviously with the mutual help of MANY CASTILLO.Is a pleasure that , this dealer in long islan city have people so professional.will be a pleasure recommend my friends and people interested in buy or lease any hyundai.THANK YOU . More

Friendly and knowledgeable. Willing to work on purchase price. Willing to answer any questions you may have. Dealer was honest and receptive. Will recommend this dealership to others. price. Willing to answer any questions you may have. Dealer was honest and receptive. Will recommend this dealership to others. More