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Koeppel Hyundai

Long Island City, NY

4.8
1,399 Reviews
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34-54 44th St.

Long Island City, NY

11101

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Showing 1,399 reviews

December 10, 2012

Very professional, willing to close the deal without any hidden agenda. Went in for the Black Friday sale and got the right price on a Hyundai Elantra 2013 M/T. More

by gazdos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 08, 2012

Both Jay And Tia were very pleasant and helpful in taking care of my needs and making sure i was happy with the service rendered.I have been a loyal customer ever since i purchased my car in 2006. More

by mal meyers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
December 06, 2012

My husband and I were vicitms of Hurricane Sandy and lost both our cars and are home. In the aftermath of trying to put the pieces back together, we needed to get a car and my husband wanted the Azera. With More

by winter99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Lamassa
Dec 06, 2012 -

Koeppel Hyundai responded

It is said that tragedy can draw people closer. While we would have loved to assist you with your Azera when the storm wasn't the driving force of your purchase, we definitely understand that it is difficult at best not have access to the things we often take for granted. Our Internet sales team strives to "bring the showroom to you" and we are so pleased that our efforts made life a little easier knowing your Azera was an area you could hold in high confidence with our team. Marc, Michael and I along with the rest of your new extended family at Long Island City Hyundai hope Tony is enjoying his new Azera to the fullest and that your family, friends and neighbors are making a speedy recovery back to normalcy in Long Beach. Keeping you in our thoughts and prayers, Criss Castle, Marc Lamassa and Michael Renaud Your friends at Long Island City Hyundai

December 06, 2012

Everytime I've gone despite how busy and chaotic it may be, all the staff are friendly and professional. I've never had any issues everytime I've gone for service, thery're great. More

by lysandra19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jay strassberg
December 06, 2012

I had a wonderful experience selecting a ar with Michael Renaud who was warm, positive and a real mench in the manner in which he explained the benefits of the Elantra vehicle and the various features. I f More

by Hank Stebel
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 06, 2012

I lost my car due to the Sandy storm and needed a car quickly. On Thursday Michael and I talked on the telehone. Emails between myself, my insurance agent and Hyundai and I was able to pickup car on Sat More

by ArnoldGraff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 06, 2012

Sales rep are awesome stress free everything done by phone and everything was perfect and precise when met them in person and the price was right as well their commitment to your satisfication. Ty! Th More

by Moe1970
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2012 -

Koeppel Hyundai responded

Thank you both for your kind words! When Maureen said she wanted a Santa Fe, too, the twins were on their way! LOL Congratulations on the delivery of "Pearl!" And as I understand it, "Max" has arrived and is waiting for his proud parents to pick him up! Kevin and Marc (the bigger versions) are getting "Max" ready for his first trip home. As the twins' God mother, I can say that this makes it a Happy Hyundai in Long Island City! We look foward to seeing the twins grow and take care of Mom and Pop.....and remember, their first oil "change" is complimentary from our extended Service Department family! Best to you always! Criss Castle and your Long Island City Hyundai family

December 05, 2012

Once again a pleasure bringing my car in here. I fully trust them and they always do great work. Highly recommended for all types of services and sales More

by Wacmac10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 05, 2012

The overall experience was positive. It went quickly and I was able to walk out the door with my new car. I am more knowledgable about what goes into leasing a new car for the future. I would go back to th More

by ljtina1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 05, 2012

Mike Renaud,has been helpful friendly and very sympathetic to my needs. I have purchased my second Hunday Santa Fe,after "Sandy" destroyed my first one. I highly recommend Mike Renaud for helping More

by Erwin lesh
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike Renaud
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