Koeppel Hyundai

Excellent customer experience My husband and I had the pleasure of meeting Ray Torres 2 weeks ago when we were browsing for a new car. He took the time to sit with us and explained My husband and I had the pleasure of meeting Ray Torres 2 weeks ago when we were browsing for a new car. He took the time to sit with us and explained all of our options not knowing if we were going to purchase a car. Of course with his great personality and salesmanship we return to Ray and are now leaving Hyundai with a new SUV at a great price. We will recommend Ray and Hyundai More

Honest Ray Torres our Salesman was extremely helpful and explained all our options . The entire experience was excellent and would recommend Ray to anyone i Ray Torres our Salesman was extremely helpful and explained all our options . The entire experience was excellent and would recommend Ray to anyone interested in buying a new car More

Very helpful! JC gave us all of the info we needed to make a decision for our first-time lease. He spent a good amount of time showing us the features of the car a JC gave us all of the info we needed to make a decision for our first-time lease. He spent a good amount of time showing us the features of the car and answering our questions. More

Saved from major world was nice & friendly, wrkd fast & got me a car the same day w/little dwn, did what he said he’d do! appreciate his srvc. was nice & friendly, wrkd fast & got me a car the same day w/little dwn, did what he said he’d do! appreciate his srvc. More

''Highly satisfied'' This was my first time going to Hyundai of LIC. Jc Morillo Sales Advisor answered all my questions and was very attentive he even impressed me with hi This was my first time going to Hyundai of LIC. Jc Morillo Sales Advisor answered all my questions and was very attentive he even impressed me with his knowledgeable skills I would highly recommend. More

Service Hyundai Jason Bae in the Service Department helped me with an issue I had with my Sonata. The staff looked busy the day I brought by car but Jason was extreme Jason Bae in the Service Department helped me with an issue I had with my Sonata. The staff looked busy the day I brought by car but Jason was extremely helpful and he seemed to know a lot about cars which sometimes past service advisers wouldn't care to explain. I had no idea what the problem was but he explained to me exactly what the issues were..Thank you!!! More

Worth the wait This would be my third time purchasing a car from Hyundai of LIC. The guys there are very much interested in getting you the best deal for your buck. This would be my third time purchasing a car from Hyundai of LIC. The guys there are very much interested in getting you the best deal for your buck. To be honest though it always takes quite a few hours to reach an agreement. It’s a lot of back and forth. But in the mean time they do try to work with you to get the best deal. More

Very Rude Staff and terrible service I went to there to change oil. But they didn't drain old oil out, just add new oil. When I came back to home, I checked oil with stick, which shows do I went to there to change oil. But they didn't drain old oil out, just add new oil. When I came back to home, I checked oil with stick, which shows double amount of oil in my engine. It's so bad,,, so poor.... I don't have any idea how to describe this long island hyundai service center. When I back to there, staffs are extremely rude. No one say sorry to me. Don't use this center please. More

Bad Service from Rude Staff Terrible customer service from staff who are inept and unhelpful. I bought my car at this dealership and tried them three times for servicing the veh Terrible customer service from staff who are inept and unhelpful. I bought my car at this dealership and tried them three times for servicing the vehicle but after three bad experiences the last of which was the worst customer service experience of my life - I will not return and will never buy from this dealership again. More

Unprofessional He do not know how to treat customers and you better stay in mechanic department. First, learn to be civilized. You got paid by customer and I am not He do not know how to treat customers and you better stay in mechanic department. First, learn to be civilized. You got paid by customer and I am not saying customers are always rite. You got be little decency to other people. Sale consultant should people living person and if u r not ... better change profession. More