Koeppel Hyundai

Great services I bought my first Hyundai. I love my Hyundai Tucson. I wanna give full stars for the treated of Salseman. Everyone was very professional and answered I bought my first Hyundai. I love my Hyundai Tucson. I wanna give full stars for the treated of Salseman. Everyone was very professional and answered all my questions. I'm completely satisfied. More

Orangel it's a good salesperson Orangel take care me, he is a friendly person I have fun it was grateful to purchase my sonata If I have to do it againg definitely I come to his guy Orangel take care me, he is a friendly person I have fun it was grateful to purchase my sonata If I have to do it againg definitely I come to his guy More

Buyer's Review No pressure sale, extremely satisfied. In and out within a couple of hours. Didn't have to wait days for delivery of car. made us feel comfortable rig No pressure sale, extremely satisfied. In and out within a couple of hours. Didn't have to wait days for delivery of car. made us feel comfortable right from the start. More

BUYERS BEWARE- DO YOUR HOMEWORK August 2017: We had done a great deal of research before shopping for a 2014 Santa Fe Limited and visited several dealerships around CT where we are August 2017: We had done a great deal of research before shopping for a 2014 Santa Fe Limited and visited several dealerships around CT where we are from but crossed each one off our list for one reason or another.. We found an ad for one such vehicle at HLIC at what appeared to be a fair price. Considering the distance (a nearly 3-hour drive) I called to get more specific information about the vehicle, newer photos, and a full disclosure of any fees that might apply above the listed price. Over a 2-day period, I dealt with Patricia, Miriam, and Megan by phone and email. I never did receive a reply to my email regarding the specific questions listed above prior to my appointment. I made it repeatedly clear about the distance and effort involved in coming to see the car and that if everything worked out, we'd be taking that specific car in a cash sale. Upon arriving, I was treated to valet parking, and met my salesman, John, who was a perfect gentleman. That is the end of my positive comments. We test drove the vehicle and it was to my liking. We went in to start the deal and I was told that because the vehicle was Certified (which was a big selling point for us) it would incur an additional cost of just under $3000 above the listed price, in addition to $910 dealer prep fees, plus the typical tax/title/registration fees. Further, as I was being told about all the fee increases- after making a 3-hour drive in good faith, and seeking full disclosure of those exact fees before coming, I was then told the sale of that vehicle was already in process with another customer! What else could be worse? I would say read the fine print before you shop, but that's not the issue- full disclosure isn't listed anywhere in specific terms, even according to the salesman. It's all wrapped up in "Dealer fees". None of this needed to happen this way. I (thought) I did my homework to be responsible and got stiffed anyway and lost an entire day on a farce of a deal. I called the dealership on the way home and after speaking to Patricia about what happened, not even an apology for anything. I guess it's just "too bad for you Mr. Honest Customer from CT. I'm not responsible for any of this, I'm not a salesperson". I even called back to speak to the MOD and never got a call back- I suppose I'm not surprised. Needless to say, I'm not a customer, and maybe it's a blessing because if this is how much they care about honest people- from out of state- making a huge effort to shop at their dealership, they don't deserve my business. This was a real shame and a very unpleasant experience. More

Best Salesman I've ever worked with! Great experience working with Rick and the other sales team. This is an amazing dealership with a very great looking professional staff! I will be ref Great experience working with Rick and the other sales team. This is an amazing dealership with a very great looking professional staff! I will be referring my friends and family! More

Review of Hyundai Service Great service, was offered drinks, felt comfortable, not rushed, met where I needed to be met, found a car I liked and payment plans and insurance wer Great service, was offered drinks, felt comfortable, not rushed, met where I needed to be met, found a car I liked and payment plans and insurance were made feasible. More

Unexpected. Staffs were very very rude .everything wasn't explained properly . They just wanted to sell the car quickly as possible. Didn't expect that from the Staffs were very very rude .everything wasn't explained properly . They just wanted to sell the car quickly as possible. Didn't expect that from the dealer. Very unhappy service and expensive . More

Ibrahim Ali is withholding my refundable deposit Ibrahim Ali (also goes by E.B) and the sales staff at Hyundai of LIC are refusing to refund a deposit they promised was 100% refundable. I was pressur Ibrahim Ali (also goes by E.B) and the sales staff at Hyundai of LIC are refusing to refund a deposit they promised was 100% refundable. I was pressured into leaving a deposit on a 2016 Tucson, even though I insisted I was still looking for one with AWD and they only had FWD. I've been calling for three days to get my deposit back and they are being incredibly difficult, lying, transferring me to voicemail, and not calling me back. I've filed a complaint with the BBB and am going through them. More

Love my Santa Fe Overall had a great car buying experience. Sales associate who helped me was awesome.. He was able to answer all the question i had regarding my Overall had a great car buying experience. Sales associate who helped me was awesome.. He was able to answer all the question i had regarding my car and was very friendly and worked for me to get me the deal i was satisfied with. More

Tgiovatto John was very professional and execelent to deal with. Not pushy. Very nice knowledgeable explained all options. Took his time and did not rush. Went John was very professional and execelent to deal with. Not pushy. Very nice knowledgeable explained all options. Took his time and did not rush. Went over everything More