Koeppel Hyundai

My new car I had a good experience. John was professional, courteous, patient and worked hard on giving me a good deal to my satisfaction: all went well. I had a good experience. John was professional, courteous, patient and worked hard on giving me a good deal to my satisfaction: all went well. More

best hyundai dealer I purchased a car for my nephew and the service was great they were patient and knowledgable.. thanks Hyundai of long island city for such great serv I purchased a car for my nephew and the service was great they were patient and knowledgable.. thanks Hyundai of long island city for such great service!!!!! I recommend everyone get there new Hyundai from you!! More

Thank you Ms.Cardealerlife Great service! you need to contact Ms.Cardealerlife @ Hyundai of Long Island City for all of your automotive needs. my experience was excellent A+. T Great service! you need to contact Ms.Cardealerlife @ Hyundai of Long Island City for all of your automotive needs. my experience was excellent A+. The staff and finance manager Mikael really went above and beyond to give me the best deal with the car that I really wanted. I love my 2016 Hyundai Tucson. More

New car I was excited about purchasing the new 2017 Hyundai Sonata at Long Island city. And tae was great help he was very knowledgeable about the car I desir I was excited about purchasing the new 2017 Hyundai Sonata at Long Island city. And tae was great help he was very knowledgeable about the car I desired. He aided and assisted me throughout the whole process More

Sonata I went in to the newly renovated service department with my wife and daughter before work. Mark the service mgr was very professional and the lounge I went in to the newly renovated service department with my wife and daughter before work. Mark the service mgr was very professional and the lounge was impeccable. He introduced my daughter and I to Miss Allison Veloso. The staff were professional, and were so attentive to us in any way they could. My daughter and I took a new 2016 Sonata Sport and we absolutely loved it. Allison has since called myself and my daughter to follow up and always radiates positivity and professionalism. I will definitely continue to come to Hyundai of Long Island City for service and for any product information More

My new Elantra I recently became interested in getting a new Elantra I went to Hyundai in Long Island city one morning and drove off in my brand new 2017 Elantra. I I recently became interested in getting a new Elantra I went to Hyundai in Long Island city one morning and drove off in my brand new 2017 Elantra. I got an incredible lease and couldn't be happier. I also referred two of my roommates to meet Allison for new vehicles as well. Allison was professional, straight forward and clear on everything. I never once felt like I was being given some type of gimmick or facade. I'm truly gracious I had such a great experience it changed my opinion on dealerships and more importantly Long Island city's for good! More

Their service department is TERRIBLE TERRIBLE BAD!!! save yourself time and money and go to a different dealer if you need service on your Hyundai, I made an appointment to install rain guards (which I save yourself time and money and go to a different dealer if you need service on your Hyundai, I made an appointment to install rain guards (which I purchased) on my Genesis which should take about 30 minutes to complete, my appointment was for 10:30, I show up and give my information to Kevin who said that it should be done in about an hour max 2 hours, I said I can't wait 2 hours I'll go to work in Brooklyn and please call me once it's ready and I'll pick it up, he said they are only open today till 4:30 so I should come before that, I said ok call me once it's ready I'll come right away, so according to him it should're been ready by latest 12:30 -1:00, at 3:15 I haven't received any calls, I called Kevin only to find out it's not done yet and that they are working on it right now, it will be done by 4:00-4:30, I should be there before 4:30 because after that they are closed, I show up at 4:30 and wait for Kevin 15 minutes finally he shows up and the manager comes telling me it's not done yet and will only be done later tonight, I said but I need my car now, he says I'm sorry but it can not be done, so I told Kevin bring me my car and let me get the xxxx out of here, he went to bring my car only to come back that they are working on it right now and will be done in 10 minutes, after waiting another 25 minutes he brings me the car and of course it's NOT done because he thought he can do it in 10 minutes but it will actually take an hour, WHAT A WASTE OF TIME, meanwhile I'm out over $50 for Uber back and forth from work and 3 hours travel and waiting time and I still the job that should only take 30 minutes is still not done (remember I made an appointment for this for 10:30 I didn't just walk in) and I have to go to another dealer to get it installed, SAVE YOUR SELF TIME AND MONEY AND DO NOT USE THEM FOR SERVICE!!! More

NEVER AVAILABLE When I was buying my car, EVERYONE was so nice and friendly but now when I need help, they transfer you to Voicemail's ALL DAY! When I was buying my car, EVERYONE was so nice and friendly but now when I need help, they transfer you to Voicemail's ALL DAY! More

My first and best lease experience Beside being a preowned satisfied Hyundai customer working with Hyundai of Long Island City surpassed my satisfaction and I can't wait for my lease to Beside being a preowned satisfied Hyundai customer working with Hyundai of Long Island City surpassed my satisfaction and I can't wait for my lease to be over and upgrade both cars. I highly recommend this dealer especially John P. He is sincere, calm, professional well spoken gentlemen. More

BEWARE, I READ SOME GOOD REVIEWS, AND WOUNDER WHY THEY TREATED ME LIKE xxxx,I WENT LOOKING FOR A NEW CAR,HYUNDIA CORPORATION WAS OFFERING SOME REBATES ALONG W I READ SOME GOOD REVIEWS, AND WOUNDER WHY THEY TREATED ME LIKE xxxx,I WENT LOOKING FOR A NEW CAR,HYUNDIA CORPORATION WAS OFFERING SOME REBATES ALONG WITH LOW INTREST RATES FOR QUALIFIED BUYERS,I WENT IN AND LOOKED AT A SANTA FE, I DID NOT TRY TO HAGGLE,I DID NOT TRY TO GET A LOWER PRICE,I WAS WILLING TO PAY FULL MSRP,THE SALES PERSON WAS GREAT ,THIS SHOULD HAVE BEEN ONE OF THE EASIEST SALES EVER,I WENT IN AND SAID I'LL TAKE THIS AND THAT WAS THAT ,BUT WHEN I SAT DOWN WITH ANTONIO FIGUEROA THE FINANCE GUY HERE'S WHERE THE TROUBLE STARTED,HYUNDIA CORPORATION OFFERS REBATES TO NEW AND LOYAL CUSTOMERS, THIS MONEY COMES FROM THE CORPORATION NOT THE DEALER,IT'S NOT A NEGOTIATING TOOL FOR THE SALES PERSON OR THE FINANCE PERSON,IT'S FROM THE CORPORATION AND IS TO BE PASSED ON TO THE CUSTOMER,YOU AS A COSTUMER ARE ENTITLED TO THESE REBATES,AND IF YOU QUALIFY FOR A LOW INTESTINAL YOU SHOULD BE OFFERED THAT TOO,THAT'S WHY THEY RUN YOUR CREDIT TO CHECK,IF YOU QUALIFY, IF NOT ,WHAT'S IT ALL ABOUT,I AM A VERY WELL QUALIFIED PERSON I HAVE A CREDIT SCORE OF 816,EXCELLENT BY ANY ONES STANDARDS EXCEPT, FOR MR FIGUEROA ,HE INSISTED I DID NOT QUALIFY, OVER AND OVER AGAIN ,ALL THE WHILE TRYING TO SELL ME AN EXTENDED WARRANTY, FOR TIRES PAINT MAINTENANCE SO ON AND SO ON,ALL ALONG INSISTING I DO NOT QUALIFY, AND HE WRITES ME UP FOR 5.9%,AT THIS POINT I'M THERE FOR 6 HOURS ONLY GOD KNOWS WHY AND I SIGN THE PAPERS AND GO HOME ,I GO ON LINE AND IT'S IN BLACK AND WHITE, $1,000SUMMER CASH BACK, $750 CUSTOMER LOYALTY, ($750 RETAIL CASH BACK NOT TO BE USED WITH LOW FINANCE RATE) 0.9%FOR 60 MONTHS ,OR 2.9%FOR 72 MONTHS FOR QUALIFIED BUYERS,BUT MR FIGUEROA INSISTED I DID NOT QUALIFY,I HAD PAPERS IN HAND THAT SHOWED MY CREDIT SCORE WAS 816,SO WHY THE xxxxxxxx DANCE,I GO BACK THE NEXT MORNING WITH EVERYTHING PRINTED OUT ,AND SPEAK WITH THE MANAGER HE SAID HE WILL SPEAK WITH MR ANTONIO FIGUEROA WHEN HE COMES IN,I WAS THEN TOLD THAT MR FIGUEROA OFFER ME THESE OPTIONS ,,GET THIS ,,$1750 IN REBATES OR 5.9% INTREST,WHICH COMES OUT TO $4803.73 ,AND I CHOSE TO TAKE THE HIGH INTREST RATE,THIS MAN IS A LIAR, AND IT'S LEFT LIKE THAT SO I EXPLAIN THAT I WAS ENTITLED TO BOTH,THE $1750 AND THE 0.9% INTREST,I WAS CALLED A LIAR BY MR ANTONIO FIGUEROA ,AND DISRESPECTED,IT'S A SHAME WHEN YOU WALK INTO A DEALER ,AGREE TO PAY FULL MSRP,AND THEN THEY STILL TRY TO SCREW YOU WITH HIGH INTREST,ONLY WHEN I SAID THAT I WAS GOING TO TAKE THIS TO SOCIAL MEDIA AND FILE A COMPLAINT WITH HYUNDIA CORPORATION DID THEY CALL ME AND ASK ME TO COME BACK IN AND THAT THEY WILL REWRITE MY CONTRACT,BUT WHY CAN'T THEY JUST BE HONEST,WHY CAN'T THEY CONDUCT THERE BUSINESS WITH INTEGRITY, WHY CAN'T THEY SHOW RESPECT FOR A LOYAL CUSTOMER, NEVER AGAIN WILL I DO BUSINESS WITH THIS DEALERSHIP ,I WENT TO THE BANK WROTE A CHECK TO HYUNDIA CORPORATION AND TOLD THE DEALER TO STICK IT UP THERE xxx, More