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Koeppel Hyundai

Long Island City, NY

4.7
1,400 Reviews
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34-54 44th St.

Long Island City, NY

11101

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Showing 1,400 reviews

March 24, 2016

The BEST Experience buying a car I had a GREAT experience and already recommended to others. I will go back again!! Thank you guys so much for your help!! See you guys soon! More

by Letia Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lisa fernandez and Stephen, Rafael Melendez
Mar 24, 2016 -

Koeppel Hyundai responded

This is so great to hear, Letia! We are very appreciative of your recommendations and look forward to work with you again! --Louise Petrus, Customer Care Manager

March 24, 2016

got what i needed I walked in, and walk out was exactly what I was looking for. This transaction was fairly simple comma and I get many compliments on this vehicle. More

by mccoyantonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mykael Manon
Mar 24, 2016 -

Koeppel Hyundai responded

Thank you for sharing your feedback on your experience with our team! We appreciate knowing you had a hassle-free experience and still love your Hyundai! --Louise Petrus, Customer Care Manager

March 24, 2016

I was very happy with the outcome I got the vehicle I was looking for knowing that I was going to be able to drive out in a very safe vehicle with me and my family thanks Manny Castillo I was able to pick out the right vehicle for me and my family Everyone that was there that day help out orderly fashion very professional Manny Castillo Guide me to the right vehicle for me and my family. More

by joeycazzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : No, Manny Castillo
Mar 24, 2016 -

Koeppel Hyundai responded

We're so glad to see we could provide an outstanding experience during your visit to Hyundai of Long Island City! We appreciate knowing Manny was a great help in finding the perfect vehicle for you and your family! Thank you for choosing to work with our team and we hope to have another opportunity to see you again soon! --Louise Petrus, Customer Care Manager

March 22, 2016

MYKAEL WAS GREAT Mykael man lon was great, very honest and straight forward it was a pleasure doing business with him. completely satisfied with my vehicle, super happ More

by calcano4723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mykael Manon
Mar 24, 2016 -

Koeppel Hyundai responded

This is what we love to hear! Thank you for sharing how great it is to work with our team! --Louise Petrus, Customer Care Manager

March 22, 2016

Mykael manon was an outstanding sales person! Mykael manon was excellent to me, he got me out of a toyota corolaa and put sold me a hyundai. He took care of my remaining payments and lowered my pa More

by vilorio678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mykael Manon
Mar 24, 2016 -

Koeppel Hyundai responded

Thank you for sharing this outstanding feedback! It is so great to see that we could get you such a great deal on an awesome vehicle! Congratulations on your new Hyundai and we hope to see you again soon! --Louise Petrus, Customer Care Manager

March 22, 2016

Mykael is the BEST!!! Mykael was such a great dealer, not only was he professional, he was friendly. He made me and my sister feel comfortable. The entire Hyundai team made More

by monique.l.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mykael Manon, Rafael Melendez
Mar 24, 2016 -

Koeppel Hyundai responded

Monique, thank you for sharing this great evaluation of our team! We appreciate knowing that we could provide an outstanding experience during your visit to Hyundai of Long Island City. Thank you again and we hope to work with you in the future. --Louise Petrus, Customer Care Manager

March 21, 2016

Shanee graham Excellent service. Staff very friendly and helpful answering all questions and concerns. Staff very knowledgeable about vehicles. Staff is very accomm More

by nikia221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
Mar 24, 2016 -

Koeppel Hyundai responded

Thank you for sharing your experience! We hope to have earned your business in the future! --Louise Petrus, Customer Care Manager

March 21, 2016

First Car Leased my first car here! Wasn't too familiar with the leasing process prior to walking in the door but I caught on very quickly once Corey and Victor More

by yvonne0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Diaz, Corey Hospedales
Mar 24, 2016 -

Koeppel Hyundai responded

Yvonne, thank you for sharing your experience. We're always happy to go above and beyond for our customers and appreciate knowing you had a great experience in working with Corey and Victor! Congratulations on leasing your first vehicle and we hope to have earned your business again in the future! --Louise Petrus, Customer Care Manager

March 18, 2016

Extremely Satisfied From the moment i walked through the doors I was greeted with warm smiles and courtesy. My salesperson (Jay Rehan) was very knowledgeable and made s More

by islam.mohammed659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rehan
Mar 24, 2016 -

Koeppel Hyundai responded

Thank you for taking the time to share this experience! It is great to see that Jay and the rest of our team could make you feel comfortable and welcome as soon as you stepped through our doors! Thank you for choosing to work with our team at Hyundai of Long Island City and hope to work with you again in the future! --Louise Petrus, Customer Care Manager

March 17, 2016

Had me waiting 6 1/2 hours They had me waiting 6 1/2 hours , to install a car alarm . And they had to say to me was we are sorry. Then they lied about the appointment time which More

by GIJOE
Recommend Dealer
No
Employees Worked With
John Parhami
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Rodriguez, Nelson Munoz, Travis Wyche, Ghandi Abudayeh
Mar 18, 2016 -

Koeppel Hyundai responded

As stated previously in response to your initial review, this is not a typical occurance for us and we would like discuss it with you in person. We hope to come to a mutual resolution and dispel any misunderstandings that may have taken place. We value each and every one of our customers and I asked that you would please contact me directly at (718) 819-6160 to resolve these concerns. Again, we appreciate you bringing this to our attention and I hope to discuss this with you soon. --Louise Petrus, Customer Care Manager

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