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Koeppel Hyundai

Long Island City, NY

4.8
1,399 Reviews
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34-54 44th St.

Long Island City, NY

11101

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Showing 1,399 reviews

March 16, 2016

All of the people involved were very helpful and contacted when they said they would and did everything they could to help....I would definiately go back there. They were great! More

by LindaBoisselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2016 -

Koeppel Hyundai responded

This is so great to hear, Linda! We're very glad to see that we could exceed your expectations and look forward to working with you again in the future! -- Louise Petrus, Customer Care Manager

March 16, 2016

My story at LIC I worked with a great group of individuals during my visit to Long Island City. Great family environment and extremely professional. Loving the new re More

by abduljony350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Veloso, Bryan Rodrigue, Louis Maginn
Mar 18, 2016 -

Koeppel Hyundai responded

Thank you for sharing this glowing review of our team at Hyundai of Long Island City! We appreciate your kind words and will be sure to share them with each member of our team! We are also very excited about the upgrades and appreciate knowing you'll be back to check them out! We hope to see you again soon! -- Louise Petrus, Customer Care Manager

March 16, 2016

Good Deals! Good prices, friendly people, bad credit they will help you. Excellent warranties. They have trade in too and they will give you the best market price More

by fabraham8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
Mar 18, 2016 -

Koeppel Hyundai responded

Thank you for taking the time to share your feedback. We are very glad to see that you had a great experience working with our team at Hyundai of Long Island City. We appreciate your support and hope to work with you again in the future. -- Louise Petrus, Customer Care Manager

March 16, 2016

Waited to long / and got the run around My wife Pruchased a Pre-Owen Hydundai AWD sport and went back three days later to get the alarm and was given the run around for four ours and was to More

by GIJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Rodriguez, Travis Wyche
Mar 21, 2016 -

Koeppel Hyundai responded

We regret to see that you were not completely satisfied with your experience and would like to speak with you further on this matter. This is not a typical occurrence for our dealership and we would appreciate the opportunity to come to a mutual resolution as soon as possible. If you would please contact me at (718) 819-6160, at your earliest convenience. Thank you for bringing this to our attention and I look forward to speaking with you. --Louise Petrus, Customer Care Manager

March 15, 2016

Mykael is the best salesperson! Mykael did a really good job in working a great deal out with my mom, he was patient and payed very close attention to what we needed in our vehicle. More

by moramaria4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mykael Manon
Mar 18, 2016 -

Koeppel Hyundai responded

Thank you for sharing these kind words about Mykael! We appreciate knowing he did everything within his power to find the perfect vehicle for your mom. -- Louise Petrus, Customer Care Manager

March 14, 2016

Perfect They were great to me, and helped me find the perfect vehicle. Didnt have to wait too long, perfect customer service. Staff was very welcoming More

by miguelelvingarrido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mykael Manon
Mar 18, 2016 -

Koeppel Hyundai responded

This is what we love to hear! Thank you for sharing how great it is to work with our team! -- Louise Petrus, Customer Care Manager

March 11, 2016

I had a good time during the entire process Despite the time and minor issues, the staff did a great job, and i was able to obtain the car i was looking for. A great car and at the same time a f More

by burgoselenita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
Mar 16, 2016 -

Koeppel Hyundai responded

Thank you for choosing to work with our team! We hope you'll consider us for any future automotive needs. -- Louise Petrus, Customer Care Manager

March 11, 2016

Review It was a good experience getting my first car Rafael was a huge help Jay told me the numbers I'll be dealing with and Jared helped the deal end smooth More

by zachkarygoodluck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rehan, Rafael Melendez, Jared Tinerino
Mar 21, 2016 -

Koeppel Hyundai responded

Thank you for taking the time to share your experience with us! It is great to see that Rafael and Jay were great assets to you during the purchase process. Congratulations on your first vehicle and we hope to work with you again in the future! -- Louise Petrus, Customer Care Manager

February 12, 2016

Best dealership and salesman ever!!! I loved the whole experience from saleman sammy khan to finance antonio and the manager brian love this place and will bring alot of customers to them More

by STARWAR779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sumail Khan
Feb 15, 2016 -

Koeppel Hyundai responded

Thank you for sharing these kind words about the team here at Hyundai of Long Island City! I will be sure to let Sammy, Antonio, and Brian know how much appreciate their help! Thank you for allowing us to find the perfect Hyundai for you! -- Louise Petrus, Customer Care Manager

February 07, 2016

Best service! Antonio, rafael and the rest of the staff at hyundai were so helpful and treated me like family. I am truly thankful for all the hard work they put in More

by Amanda2245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Melendez, Antonio Figueroa
Feb 09, 2016 -

Koeppel Hyundai responded

Amanda, thank you for sharing this glowing review of our team at Hyundai of Long Island City! It is so great to know you felt welcomed and appreciated by our team! It was our pleasure to find the perfect car for you; congratulations and we look forward to working with you again soon! -- Louise Petrus, Customer Care Manager

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