Koeppel Hyundai

Debbie is AMAZING! Debbie is wonderful at her job and really takes care of you. She is extremely honest, hardworking and proficient. You will be in GREAT hands if yo Debbie is wonderful at her job and really takes care of you. She is extremely honest, hardworking and proficient. You will be in GREAT hands if you ask for Debbie!!! More

Can't be trusted After spending 10 hours at this dealership over two days I left with no car. I left a deposit at night and when I returned to pick up my car the next After spending 10 hours at this dealership over two days I left with no car. I left a deposit at night and when I returned to pick up my car the next day, I was told that the price offered would not be honored (after waiting for two hours for the financial agreement). When I agreed to pay the extra thousand for the car, I was made to wait for at least one more hour while the papers were drawn up. When I was given the contract, there was an additional $1500.00 added to the bill. When I questioned this additional charge I was told that they had figured my deal on a 2015 not a 2016 and the rebates were no longer applicable. DO Not trust anything that is said to you at this dealership, even if it is given in writing. After all the waiting and surprises no one even apologized for all the errors on the dealership's part. More

Price Negotiations Initial Sales was great. Price negotiations was painful, but typical of most dealerships. I thought a better deal could have been worked out, especi Initial Sales was great. Price negotiations was painful, but typical of most dealerships. I thought a better deal could have been worked out, especially since I was leaving my Honda Dealer of almost 10 years from across the street for here, but I guess not. More

Amazing experience with Hyundai of Long Island City I had the most wonderful experience when purchasing my car. Such amazingly friendly staff members with an immense amount of knowledge about cars. I ca I had the most wonderful experience when purchasing my car. Such amazingly friendly staff members with an immense amount of knowledge about cars. I came out with an amazing deal on a beautiful car and I will continue to work with Hyundai of Long Island City for future purchases! More

great deal Everyone of my concerns and needs were met. I did not feel rushed or pressured into something I did not want. Excellent team. I have spoken very highl Everyone of my concerns and needs were met. I did not feel rushed or pressured into something I did not want. Excellent team. I have spoken very highly of this dealership to friends and family. More

Found a family I was skeptical about sales people and such, but Debbie was very nice and true to her word. Even called me back when I left a message. Loyalty means a I was skeptical about sales people and such, but Debbie was very nice and true to her word. Even called me back when I left a message. Loyalty means a lot to me. I would recommend Debbie to anyone who's looking for the best deals. When my son is old enough I will return to the dealership and if Debbie is there I will go through her. Bret Salowitz More

Don't waste your time! They advertise false prices. I was looking for Hyundai 2012-13. Went on cargurus.com and found 2012 hyundai with 24K miles that the dealer advertised for $12,777 (cargurus sho I was looking for Hyundai 2012-13. Went on cargurus.com and found 2012 hyundai with 24K miles that the dealer advertised for $12,777 (cargurus showed that as "great deal" with over $3K in savings.) Sounds like a good price, right? I called and got confirmation from them that the car is still available and I can come in. Went from Long Island, NY to the dealership (about 2 hrs) with my family. Was greeted by saleswoman named Claudia Pacheco. Very friendly, found the car, took some time to get it out of the lot, finally took the test drive, everything is great. Until the time of sitting down and discussing the price. I asked how much is the car price including tax for a cash deal. She sits there for 10 min pressing buttons on her calculator and comes up with $18, 880! When I tried to make some sense out of it (after spending 1,5 hrs in the place) and repeating that it is a cash deal, she looks me in the eye and tells me that 12,777 is the price for which the dealership got the car back after the lease and there some fees to be added to that price: 895 bank fee, 2,995 for guaranties, $800 for certification etc. Frankly, I was plainly shocked with such blunt deception! Do yourself a favor and avoid the place. I'm pretty sure this type of advertisement is illegal. I'll file a complain with Attorney General office. More

excellente fue un placer, una experiencia muy amable. gracia Hyundai of long island city. me ayudaron con la compra de mi Nuevo elantra sin acer me sentir como u fue un placer, una experiencia muy amable. gracia Hyundai of long island city. me ayudaron con la compra de mi Nuevo elantra sin acer me sentir como un cliente, era mas como familia. More

excellent this place is amazing, I never had a experience like I had with Hyundai of long island city. the sales people were polite and attentive to my needs. t this place is amazing, I never had a experience like I had with Hyundai of long island city. the sales people were polite and attentive to my needs. thanks again. More

Very happy will come back again Jay was very friendly and professional and I am very happy with my purchase. It felt very much like home. We were offered coffee and water. We had all Jay was very friendly and professional and I am very happy with my purchase. It felt very much like home. We were offered coffee and water. We had all our questions answered and we truly appreciate the time and patience the sales person gave us. Thank you More