Koeppel Hyundai

We found these two gentleman, both savvy, kind, knowledgeable and mostly patient. We had many, many questions and they spent many hours with us to explain perhaps over and over again... They were t knowledgeable and mostly patient. We had many, many questions and they spent many hours with us to explain perhaps over and over again... They were truly professional, tolerant and caring. They never lost their composure. We got all the time we needed. They explained the discounts and tried to give us bargains wherever and whenever they could... They treated us like family... They were better than salesman, they were family... More

I went to Long Island City Hyundai dealership and bought a 2013 Elantra Limited and Jinny Minn was the salesperson who helped me. Jinny was professional, friendly and polite. I didn't feel pressure to buy a 2013 Elantra Limited and Jinny Minn was the salesperson who helped me. Jinny was professional, friendly and polite. I didn't feel pressure to buy the car, Jinny was patient and explain everything to me. The purchase was easy and quick. I received 0% financing for 72 months since Hyundai had the promotion at the end of December 2013. I highly recommend Jinny if you want to purchase a car. She is a honest salesperson, hard to find these days. More

The sales staff were very helpful, efficient, knowledgeable and courteous. I got the feeling they would always be there for me ! They answered all my questions in detail about the process. knowledgeable and courteous. I got the feeling they would always be there for me ! They answered all my questions in detail about the process. More

We came here in July to purchase a used Sonata. It was agreed that the car would be sold for $13,000 plus the tax and required nys fees. The car was actually sold for $13,595 and not the $13,000 as agreed agreed that the car would be sold for $13,000 plus the tax and required nys fees. The car was actually sold for $13,595 and not the $13,000 as agreed to. We contacted the salesman, David Rutkay, and the finance manager, Mario, several times to discus this issue but we were basically blown off. They said the $595 extra was for a dealer fee that was never disclosed to us nor was it stated in the contract paperwork. They also stated that we can't do anything for you. No one cared to return our phone calls or resolve the issue. This is by far the worst experience ever when buying a car and I have bought 3 cars before this. To top it off the car had body work done from an accident that was not disclosed to us and we had to call to setup our own satelite radio. I would never recommend this dealer for anyone. They are only kind to get the sale and forget about you when you have any issues. More

Jestem bardzo zadowolony z cen jakie wynegocjowalem za nowe i stare auto, oraz oprocentowania pozyczki. Bardzo dobra atmosfera , a na koniec mile zakonczenie - bijesz w dzwon i wszyscy gratuluje ci nowego nowe i stare auto, oraz oprocentowania pozyczki. Bardzo dobra atmosfera , a na koniec mile zakonczenie - bijesz w dzwon i wszyscy gratuluje ci nowego auta. More

Saleperson David Rutkay helped me get the Sonata of my dreams within my budget. They worked intensively with me for a week to sort things out. dreams within my budget. They worked intensively with me for a week to sort things out. More

I was attended satisfactorily. The dealership was very descriptive with the product and patient with me since it was the first time that I bought a car. He helped me make a good seletion. So I am very gla descriptive with the product and patient with me since it was the first time that I bought a car. He helped me make a good seletion. So I am very glad with my purchase. More

This is my first car purchase. I just walked by LIC Hyundai dealership & thought to look for a used/preowned Hyundai. David,sales specialist from the dealership explained me tons of features about the Hyundai dealership & thought to look for a used/preowned Hyundai. David,sales specialist from the dealership explained me tons of features about the car & asked me if I was interested in a new car to which I replied "why not?,if given a good deal." In the next 20 minutes I did a test drive of Hyundai Elantra limited & Hyundai Sonata limited. This says volumes about David's commitment to his customers. Immediately after the drive I decided upon Hyundai Sonata Limited. I was impressed how David helped me decide what I needed by simply giving facts & necessary information and allowed me decide with ease. He introduced me to his manager & worked on with me towards closing the deal. The whole buying experience has been pleasant. Mike,Damien & David have been highly professional & I would highly recommend the sales team & this dealership. More

Each representative I dealt with was very courteous and helpful but not overbearing. David has thorough and extensive knowledge of the product line and I purposely asked him some questions which I knew t helpful but not overbearing. David has thorough and extensive knowledge of the product line and I purposely asked him some questions which I knew the answers to and he was spot on. The professionalism exhibited by Hyundai compared to other dealerships I visited was far superior to all others. The ease of completing this deal was impressive and an experience like this is due to teamwork which is front and center with each representative. I would definitely recommend LIC. Hyundai to others and look forward to maintaining a business relationship with them in the future. More

I have been going to this dealership for about two years, and have been extremely happy with every aspect of their sales and service. This past weekend, I brought my 2012 Sonata in for routine service, and t and have been extremely happy with every aspect of their sales and service. This past weekend, I brought my 2012 Sonata in for routine service, and talked with David Rutkay while I was waiting for the service to be completed about possibly owning a new Sonata. I found David to be courteous, friendly and very knowledgable about Hyundai's cars, and the available deals and financial services to make ownership easy. David treated me with respect, and offered excellent customer service, all the time leaving me in control of the transaction. With strong support from his partner Oscar Sanchez, who is strong on the finance knowledge side and who also knows how to work with customers, I left the dealership with a new 2013 Sonata SE. They both made the transaction painless, and me very happy! If you are considering a Hyundai, make sure you see David and Oscar first. I can strongly and sincerely recommend them. More