Koeppel Hyundai
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I went down to the dealership for a car I found online and it ended up not being there anymore. Instead of leaving there disappointed and having wasted a 50 mile trip, the GM, manager, and sales associat and it ended up not being there anymore. Instead of leaving there disappointed and having wasted a 50 mile trip, the GM, manager, and sales associate did everything they could to help me find a car within my budget with all of the accessories I was looking for. They were extremely helpful and very professional. Alain spent hours with me trying to find me exactly what I was looking for, and he was very patient with me I might add, while Israel was doing what he could on the other end, and Paul was the one who approved everything and did what he could to make my experience with LIC Hyundai a pleasant one. They were a great team and ended up giving me exactly what I was looking for for a price that I could afford. I would highly recommend this dealership and am thankful for all of their hard work. More
This is is the place to go! if you are tired of the waste of time and disappointments. My husband and I had a great experience, we will always come back to LIC Hyundai . As the song goes, "sometimes you want of time and disappointments. My husband and I had a great experience, we will always come back to LIC Hyundai . As the song goes, "sometimes you want to go where everybody knows your name and they are always glad you came" . This is how we were treated from the moment we got there. Victor Pacheco walked over to us with his friendly and charismatic personality and showed us the Santa Fe Sport. He was very thorough and helped us make a sound decision. We met Michael Nicolaou, the sales manager who we can not thank enough. He was extremely helpful and understood our budget needs. A gentleman and true professional. We then sat with Damion Moncrieffe who made sure he explained all the details about leasing. A charismatic individual with a heart of gold. I highly recommend that if you are looking to buy a car, you visit LIC Hyundai and talk to these three gentleman. You will be glad you did. I want to some it up by saying that we were showered with great customer service, professionalism and respect. Thank you Victor, Michael and Damion - We will not shop anywhere else! More
Michael Romano who is so incredible & kind he goes above & beyond what is expected. He as well as the people that work in the service department were so friendly & efficient. I have owned a Mercedes B above & beyond what is expected. He as well as the people that work in the service department were so friendly & efficient. I have owned a Mercedes Benz and have never been treated as such an important customer. I left there feeling so good. I am singing their praises to everyone I know. They have made me a Hyundai customer for life ! More
Not only do I recommend this dealership to friends, I always tell them to call David Rutkay. This is the second car we bought from him and we will go to him for our next car. always tell them to call David Rutkay. This is the second car we bought from him and we will go to him for our next car. More
I leased a 2012 Sonata back in June of 2012. I started having a problem with the trunk opening on its own. I brought it back to service to try and resolve the problem. They could not duplicate the problem having a problem with the trunk opening on its own. I brought it back to service to try and resolve the problem. They could not duplicate the problem. I continued to have the same problem after I left. I spoke to Michael Romano about this. Both he and Eric Rajkovich, my salesman helped resolve the problem. I turned the car in early and got into a 2013 Sonata at a reasonable monthly payment. I was happy with the way they both helped me with this problem. More
I had a great experience here. Magaly was very sweet and friendly as well as Israel. I gave them the budget I needed and they worked with me and made it happen. There are a few minor things I have noticed a friendly as well as Israel. I gave them the budget I needed and they worked with me and made it happen. There are a few minor things I have noticed about the car now that I have it and am home (made the drive from Philly) but they are minor things I am sure will be handled without an issue. More
Good Experience. Took a little longer than I wished but it was my first time buying a car so didn't really know what to expect. Got a pretty good price and the service center is very convenient. Salesman w it was my first time buying a car so didn't really know what to expect. Got a pretty good price and the service center is very convenient. Salesman were friendly but not overly friendly so that's a good thing for someone who has lived in NY their whole lives. Would recommend and would/have go back. More
I had a 2011 Sonata , which I loved very much, but got a good offer from the Hyundai. They offered me to lease a new 2013 Sonata and take over rest of my payment. I called John Parhami, because he was the s good offer from the Hyundai. They offered me to lease a new 2013 Sonata and take over rest of my payment. I called John Parhami, because he was the salesman, when I leased my old Sonata and I was extremely satisfied with him. As expected he was so helpful. He really went extra mile for me and I got my new 2013 Sonata. I will recommend this dealer and John to everybody. No gimmick no tricks. More
I received the most attentative customer service from the moment I entered LIC Hyndai starting with the receptionist (Alex) through to the salesman (Francisco V.) whom assisted me. Francisco listened and de moment I entered LIC Hyndai starting with the receptionist (Alex) through to the salesman (Francisco V.) whom assisted me. Francisco listened and delivered exactly what I wanted. I have already recommended Francisco V. to a number of family memebers. Thanks LIC Hyundai! More



