Back

Koeppel Hyundai

Long Island City, NY

4.6
1,400 Reviews
Contact Dealership

34-54 44th St.

Long Island City, NY

11101

Directions

By Type

Showing 1,400 reviews

September 04, 2013

Robert Castillo shows professionalism and respect to his customers. I purchased 3 cars because of him. Robert will do the best that he can to make sure you are satisfied with your purchase. More

by NumberNYC
Customer Service
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2013 -

Koeppel Hyundai responded

Thank you so much for your kind words about Roberto! We totally agree! Roberto is a gentleman and has his customers best interest at heart. Visit us again soon! Remember, your 1st oil change is free! Jay and Tia, Adam and Jerry and our entire service team just earned the #1 Customer Service Satisfaction this month -- birds of a feather, especially the good ones, flock together! Best to you! Criss Castle Long Island City Hyundai ccastle@leaderautogroup.com

September 04, 2013

the service was excllent....david rutkay and damien moncrieffe were nice, knowlegeable, helpfull and informative ...they made buying my hyuandi an enjoyable and great experience More

by drronnie50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 03, 2013

The team i was dealing with was great. They were very helpful getting for me the car i asked for, and made everything so smooth and easy. Any problem, question I had was solved and answered in a timely m More

by marzena2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2013 -

Koeppel Hyundai responded

Marzena, It's always nice to sell a car to a friend, mostly because I see you in the neighborhood and I know our team did their best to help you every step of the way. As often as I talk about how awesome our team is, it really feels great to have someone I know experience the difference caring about people and listening to their needs makes at a dealership! Alain and Israel and Magaly are all a class act and I heard from everyone about what you needed and when you were coming in and they were all prepared to help, Everyone here hopes you enjoy your Elantra for miles to come! Remember, it's a Certified Pre-Owned Hyundai, so you have America's Best Warranty in a pre-owned car! When it's time for your first oil change, let me know (Just send me or Alain a text) and we'll set up your appointment for you. Happy Hyundai! Criss Castle Long Island City Hyundai ccastle@leaderautogroup.com

September 03, 2013

Supreme customer service to the max. this was my 4th leased car, first with Hyundai and first with this dealership, and i can say w/o a doubt that this was the Best dearlership and car buying experience More

by VM325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2013 -

Koeppel Hyundai responded

Wow! Congratulations to you and thank you, not just for choosing to work with Victor and our team, but for your expression of gratitude. While, we are passionate about customer service and we hope that our customers feel that when they visit us, it is warming to know how much it is appreciated. And we're sort of a digital crew, so texting sometimes makes it easier for everyone. I'm glad you felt no pressure. And we're glad to have you as a customer for life! You made a smart decision with Hyundai and we will continue to work hard to reinforce your smart decision about Long Island City Hyundai! Please do reach out to us for your free oil change when it's time. Victor can set it up for you! Just send him a text! Drive your heart out and enjoy every moment! Criss Castle Long Island City Hyundai ccastle@leaderautogroup.com

September 03, 2013

This is what you call "save the best for last". My husband and I were on a search for a car for about two months. We really wanted something that fit us well and overall was within our budget. Afte More

by Enunezg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 03, 2013

Francisco Valderrama helped us get into a hyundai sonata at a better price than Plaza hyundai.He is also very detailed in answering all of our questions. In addition he was very forthright in his explanatio More

by Graciela5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 31, 2013

Francisco was great!! He answered all our questions about the hyundai elantra gt and he explained everything with detail. If any of my friends or family members need a car I will 100 percent recommand they v More

by carlizk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 27, 2013

WOW! We have never had such a positive experience with a car dealership before. First,we were treated very professionally by Alain Lustig. I spoke to him on the phone two days before going down to see hi More

by mjkutchenrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 27, 2013

My husband and I purchased the 2013 Hyundai Santa Fe sport. The car is awesome and David is the man. He made sure we left 100% satisfied. Excellent customer service. David gets you the car you want. The More

by aaldarondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 25, 2013

It was a great and easy experience. I'm glad I purchased my car from here. The staff is very helpful and take there time explaining to you all details. More

by liaaragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
99
...