Koeppel Hyundai - Service Center

Excellent experience.Would like a time frame of how long repair will take after problem is identified.Great Service.Employees did an excellent job.Thanks repair will take after problem is identified.Great Service.Employees did an excellent job.Thanks More

I bought a 2012 Hyundai Sonata Limited here based on a few decent reviews, but the sales and the exceptional service has turned me into a happy customer and a believer. The staff in this place will go abo few decent reviews, but the sales and the exceptional service has turned me into a happy customer and a believer. The staff in this place will go above and beyond to help you. More

When I made the appointment for the oil change it was for 12:00. I arrived at 11:00am and the car was serviced when I arrived early. I didn't wait too long. 12:00. I arrived at 11:00am and the car was serviced when I arrived early. I didn't wait too long. More

My experience with Long Island City Hyundai was very good. The first person I dealt with on the phone was Anasha who was very courteous and helpful. When I went to pick up the vehicle, I dealt with Do good. The first person I dealt with on the phone was Anasha who was very courteous and helpful. When I went to pick up the vehicle, I dealt with Don who was also very pleasant and helpful. My only concern now is that my initial reason for having the car serviced there is that I am not certain that the problem is completely resolved. I will be giving them a call to discuss this issue tomorrow morning and hope it can be coompletely resolved in as short a time as possible. More

I keep coming back for service here because it is the highest quality and most professional I have found in the greater NY area -- much better than the service provided at Hyundai in Manhattan, and sligh highest quality and most professional I have found in the greater NY area -- much better than the service provided at Hyundai in Manhattan, and slightly better than the service provided at Hyundai Paramus. The internet-based appointment setting is extremely user friendly, easy, accurate, and works great for me. Once I drop off the car, from the guy who signs me in to (usually) Gerald, service, attention, and (importantly) listening to me are all of highest level. More

My experiences at LIC has all been exceptional. Don Aspinall, was courteous and very helpful. I had excellent service in a timely manner, I will continue to use the service at LIC Hyundai. Aspinall, was courteous and very helpful. I had excellent service in a timely manner, I will continue to use the service at LIC Hyundai. More

Great service! Quick and straight to the point! I arrived early for my appointment and was taken care of as soon as possible. Short wait. early for my appointment and was taken care of as soon as possible. Short wait. More

Everyone was so nice and very accomodating. Jay went out of his way to make sure my car was fixed. I would definitely recommend this dealership to everyone. The workers there go above abd beyond their job. of his way to make sure my car was fixed. I would definitely recommend this dealership to everyone. The workers there go above abd beyond their job. More

My Service appointment went smoothly, every question I asked was answered, and my vehicle was returned on time. I had asked for a brake check, the Service Manager came back to me, and stated that the brak asked was answered, and my vehicle was returned on time. I had asked for a brake check, the Service Manager came back to me, and stated that the brakes were fine. They could have easily told me they needed replacement, which would have cost me more, but they didn't. More

LIC Hyundai never fails to go above and beyond with customer service. They go out of their way to accommodate my tight schedule for all my routine maintenance visits. They do their best to get me in an customer service. They go out of their way to accommodate my tight schedule for all my routine maintenance visits. They do their best to get me in and out as quickly as possible, and are always friendly and considerate. I've dealt the most with Jay Strassberg, and he's a regular guy with a family and takes care of me while I'm there like he'd want his own family to be taken care of. Amazing crew in that service department - 5 star service! More