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Koeppel Mazda
Queens, NY
375 Reviews
Koeppel Mazda dealership is one of the most premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 375 reviews
November 18, 2018
CX9 Lease Been a Koeppel Mazda customer for over 10 years. Buying or leasing from this dealership is always a pleasure. The staff is friendly and they will work Been a Koeppel Mazda customer for over 10 years. Buying or leasing from this dealership is always a pleasure. The staff is friendly and they will work with you so that you are truly satisfied with your service. I would definitely recommend anyone in the surrounding area interested in purchasing a mazda to give these guys/gals a ring. The new showroom is also spectacular! More
by AGomez
November 17, 2018
Amazing costumer service!!!! I had the best experience ever Christian was so pleasant and very outgoing. He helped me choose my new car wisely. If you need a car ask for Christian I had the best experience ever Christian was so pleasant and very outgoing. He helped me choose my new car wisely. If you need a car ask for Christian. He is beyond amazing and professional :) More
by Pammy55
Employees Worked With
Christian Sanchez
November 15, 2018
Great Customer Service ! Jay was amazing ! He went beyond the extra mile to make sure my family and I got the car we wanted ! I would highly recommend him ! He was all about c Jay was amazing ! He went beyond the extra mile to make sure my family and I got the car we wanted ! I would highly recommend him ! He was all about customer service ! Julio was our Finance person and i could not be more happy for the way they took care of us ! Great enviroment , great people More
by Raquel Carranza
Employees Worked With
Julio Escobar Finance , Jay Polanco
November 11, 2018
A customer-first car dealership The new Koeppel Mazda dealership is not only fantastic, the staff goes the extra mile to make customers feel welcome, taken care of, and satisfied. Cl The new Koeppel Mazda dealership is not only fantastic, the staff goes the extra mile to make customers feel welcome, taken care of, and satisfied. Clean, sleek offices and people you feel you can trust. Highly recommend the following team that patiently worked with me to get the leasing arrangement I needed--including car registration and insurance): Saiful Islam, Anthony Nesnick, and Jay Polanco. They all made it painless when it could have been instead a stressful business transaction. If you need to buy or lease a Mazda, check here first. More
by stressedMom
November 10, 2018
Very low pressure and highly customer oriented! Special thanks to Christopher Castro who made my 2nd car buying experience informative and did a great job accomidating for my needs on my new vehicle Special thanks to Christopher Castro who made my 2nd car buying experience informative and did a great job accomidating for my needs on my new vehicle. I will always keep this place in mind! More
by Anospina
Employees Worked With
November 09, 2018
Great!!!! Great Person Mr. Saiful treats you like family not a customer. been with them 12 years and every time the experience is better, goes out of way and be Great Person Mr. Saiful treats you like family not a customer. been with them 12 years and every time the experience is better, goes out of way and beyond to make sure you get what you want. A real people person. Also brought someone else to him and also treated them like family. More
by ray31765
Employees Worked With
November 09, 2018
Best experience I was thinking about getting into a Nissan vehicle, I went there and the customer service was alright, I went to Koeppel Mazda after seeing their com I was thinking about getting into a Nissan vehicle, I went there and the customer service was alright, I went to Koeppel Mazda after seeing their commercial this weekend on tv. I went and met with Saiful and let him know what I had planned on getting and that I was just browsing. He understood my needs and suggested I get the mazda3 sport. I saw the vehicle, test drove it. And fell in love! I also worked with Jim, Jay and Julio. They made the process so easy and treated me like family and a valued customer. Even upon entering the dealership, it’s beautiful, STATE OF THE ART!!! You guys, don’t sleep on this dealership lol. I came in to browse and left with a vehicle with the help of the wonderful staff at Koeppel Mazda. I’m in love with my vehicle!!! Thank you guys !!! More
by Klaire
November 08, 2018
Great experience! Just got my new car and it was sold to me by Saiful! What an amazing experience. This is the 7th car sold to my family and we couldn't have been any h Just got my new car and it was sold to me by Saiful! What an amazing experience. This is the 7th car sold to my family and we couldn't have been any happier. I highly recommend everyone to visit this dealership. Their facility is beyond beautiful and their service is amazing! More
by Roxanne M
Employees Worked With
November 08, 2018
Great service from Chris Castro at Koeppel Mazda We came to Koeppel and met Chris Castro who showed us the Mazda CX-5 and explained the different aspects of each model. He was very knowledgeable abo We came to Koeppel and met Chris Castro who showed us the Mazda CX-5 and explained the different aspects of each model. He was very knowledgeable about the car and was able to secure the Mazda we wanted. We agreed on a price that was hassle free, and he walked me through all the new specs on the auto. A big thumbs up for Chris and Koeppel Mazda! More
by Mo
Employees Worked With
November 06, 2018
Great Team of People I was looking for a lease for my small business. We liked the aesthetics of the Mazda's so stopped in and were lucky enough to be paired with Eduard I was looking for a lease for my small business. We liked the aesthetics of the Mazda's so stopped in and were lucky enough to be paired with Eduard DeLange. Eduard was very patient answering my plethora of questions and understanding our budget and needs, we were very happy to have worked with him! Since this was a first time lease for the business, we had a few small hiccups along the way getting the financing for the vehicle but Eduard and the team worked through all the steps and made the process pretty seamless and easy! Eduard was very responsive and took the time to work with us through the entire process, I would definitely recommend working with Eduard to anyone looking for a vehicle! More
by DBHuman
Employees Worked With
Eduard DeLange
