Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koeppel Nissan
Jackson Heights, NY
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 760 reviews
February 06, 2020
See below summary Had my Nissan Murano serviced. Service team was courteous and professional. would recommend dealership to my friends. We have leased Nissan Murano Had my Nissan Murano serviced. Service team was courteous and professional. would recommend dealership to my friends. We have leased Nissan Murano's for many, many years....highly recommend this vehicle. More
by TWACHTEL924
Verified CustomerEmployees Worked With
My service representative's name was Todd. Excellent
February 06, 2020
Great service! Great team! Great assurance! Gjenete always makes me feel taken care of! I always feel welcome, accommodated to, and this last visit was no exception- thanks for all the hard work! always makes me feel taken care of! I always feel welcome, accommodated to, and this last visit was no exception- thanks for all the hard work! More
by MEDINA.ZAGA
Employees Worked With
Gjenete
February 06, 2020
Ramiz khan was very patient my and helpful, he listened to my requests and gave great suggestions and It was great experience. I definitely recommend this dealership to my requests and gave great suggestions and It was great experience. I definitely recommend this dealership More
by REZATA1970
February 06, 2020
Very Grateful for the service from Koeppel Nisssan I needed emergency service after the service center was closed and the the evening manager Jorge Pena was very helpful with assisting me with my issue I needed emergency service after the service center was closed and the the evening manager Jorge Pena was very helpful with assisting me with my issue. But the issue with my vehicle was resolved in a matter of days. And I was pleased with the time frame that my car was fixed. More
by CHASEBAR40
Employees Worked With
Jorge Pena
February 06, 2020
Excellent service, the sales person was pretty helpful and answered all my doubts. He help me also with the over miles I had on the prior car. I recommend to every one and answered all my doubts. He help me also with the over miles I had on the prior car. I recommend to every one More
by LPLGEMINI
February 06, 2020
Danny was was kind and thorugh. I came in for a battery issue and he made me aware that there was a recall and took care of it while I waited. Grateful for the outstanding service. issue and he made me aware that there was a recall and took care of it while I waited. Grateful for the outstanding service. More
by SOL2SOULS
Employees Worked With
Danny Grande
February 06, 2020
Excellent customer service. Staff is always friendly hospitable. Staff takes time to give you a break down and estimates of services before working of on your vehicle. Very professional and environment hospitable. Staff takes time to give you a break down and estimates of services before working of on your vehicle. Very professional and environment is supper clean. More
by 1PROVIDENCE20
Employees Worked With
Chris Jimenez
February 06, 2020
Very pleasant experience from the moment we walked in to when we made the deal and walked out. Our salesperson Chris Jimenez was awesome. Will definitely recommend. when we made the deal and walked out. Our salesperson Chris Jimenez was awesome. Will definitely recommend. More
by mattleo23
Employees Worked With
Chris Jimenez
February 06, 2020
I usually come in for minor servicesike oil changes and such and everytime they do not disappoint me. This also includes when i first signed up for the lease the sales representative was super informative such and everytime they do not disappoint me. This also includes when i first signed up for the lease the sales representative was super informative and patient. More
by JULIEV78
