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Koeppel Nissan

Jackson Heights, NY

4.7
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc. Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off. Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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74-15 Northern Blvd

Jackson Heights, NY

11372

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Showing 760 reviews

February 07, 2011

Over the years we've bought a few cars from car dealers. The experience, until this time, has been that the salesman, plus others, made us feel that we're being schemed to buy a car. Money drives the sale. More

by goldlizsts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Colon
Feb 09, 2011 -

Koeppel Nissan responded

Thank You, Thank You, Thank You !!! My staff and I will constantly strive to make sure that anyone who offers us the opportunity to be thier car dealer of choice will get a great deal but also 100 employees that care. Thats what were here for. We will work at changing the attitudes of people towards dealers one at a time. We understand why people feel the way they do, but we are so thankful when someone just gives us a chance to show that Koeppel Nissan will alway take the high road. I wish you safe years of driving and my personal thanks again. Mark Harrington, General Manager

February 06, 2011

I had a great time negotiating prices on the new car and my trade-in. Friendly atmosphere, no pressure and no hassle. I went to Keoppel Nissan, knowing exactly what I wanted. David Garcia, took care of me More

by Clarita809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Garcia
February 06, 2011

they were very friendly. they were willing to listen to our concerns and what type of car we wanted. they showed us the car and explained everything about the car in detail. they also offered us a very rea More

by andyshah123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson
February 06, 2011

A very comfortable and smooth experience. Friendly and knowledgeable staff with no pressure to buy something that I was not intersted in. I was recommended by a friend and have no regrets about choosing t More

by jept
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jorge anthony & joe klem
February 05, 2011

Danny Colon was very courteous and friendly during his whole presentation. He seemed very knowlegeable of the Nissan brand as well as other brands in the market. He was very detailed in his comparis More

by amfi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Colon
February 05, 2011

I was recommended to the dealership by a friend who has used them in the past for excellent used cars. Though it would have been great to buy NEW unfortunately my life has been turned upside down in the More

by MGarcia103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Klemp,Saiful Islam, Imran Khan,francesco Labbate
February 04, 2011

I wanted to trade in my 7 passenger SUV for a smaller SUV. I was driving home disgusted with my time being wasted at another dealership and decided to stop by Koeppel. When I walked in the salesman was More

by tworldvol1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francesco
February 03, 2011

From the minute I walked in to this dealership and was greeted by Luis Felix I felt a certain sense of trust. The professionalism, respect and kindness he showed to the customer is not something you see i More

by Ian Amule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Felix
February 03, 2011

My over all experience with Koeppel Nissan has been excellent. Salesmen Issac was a tremendous help from the word go. Top marks must go to him in explaining everything to me in great detail pertaini More

by sebastian11377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac
February 02, 2011

My visit to this dealer was very pleasant. I already bought two car from this dealer during last 7 years.The salesperson Luis Felix was very profesional and he answered all my question properly. I would More

by Fernando Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Felix
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